Horrible! They are in the business of giving shots, not…read morecaring about the patient. My procedure was never put on the portal. Trying to get records sent impossible. No one answers the phone or calls you back. Dr Kenosh and Dr Bull Stewart terrible. Dr Karl good.

They gave me a new right knee in June 2021 and I was skiing in December!…read more Good work, professional and friendly, and I also recommend the Rutland Regional Medical Center where the work was done. Clean & comfortable.

Dr. Bove questioned why I was on SDDI. When I told him I had mental illness, he then asked what…read morepsychotropic meds I was on. When I told him none he threw me out of his office without treating me and called me a fraud. He then billed Medicare despite refusing to treat me and put me in collections for the co-pay. This man discriminated against me because of my mental illness and defrauded Medicare himself. He is a horrible human being.

Happy with the service at Rutland Community Health Center. Never had an issue after being a…read morepatient there for 10 years.

The women at the front desk had no idea what they were doing. The service took an extremely long…read moretime. I was there for over an hour and 20 minutes. They need to be faster. They need to be more up-to-date with current technology.

I had an infection and was seen 5 minutes after completing the paperwork. The nurse and PA were…read morekind and efficient. The whole visit took 20 minutes and I left with a prescription emailed to Walgreens! Would go back anytime! Place was clean, well lit, plenty of patient seating and a tv to watch. parking was close and plentiful.

I went to Urgent Care a few times in 2021 and 2021. Was able to get covid and flu shots and be…read moreseen by a PA for a minor health problem. Was very happy with service there, and pretty much resolved to use Urgent Care as my go-to health clinic. In recent years, they've had no vaccines available, and this last time, while not rude, the receptionist was what I'd call "not helpful" when I inquired about vaccines and asked to be seen for a specific health problem (IBS).

It is impossible to get ahold of anyone, they rarely call you back. The best way to get answers is…read moreto go directly to there office. Also, if you have to reset your portal login. You will have to WAIT for your authorization code because they MAIL IT. It's ridiculous.

I hated this place…read more Just to start care here you have to send out records requests and if those records don't come back you can't make an initial intake appointment! They then leave it up to you to get your previous providers to send the records. After this, I needed a referal to see my surgeon who is out of state, my doctor Lora Lapreese said she would send out a referral. That didn't happen. One of my medications required a prior authorization because it's a controlled substance, but before we even got there she made me sign a "stimulants contract" saying "oh everyone in VT on these medications has to sign these". That's a lie. Also, after the insurance company put up a fuss about covering my medication because it's expensive, I then had to call daily to motivate her nurse to do her job and figure this mess out, all while not on my medication, and getting discrete undertones of being treated like a junkie. The doctor's nurse rarely calls me back. The answering staff are an experience too; Every time I call it's something new, they're either rude, short with me, continually transfer me to voicemail before I can finish my statement explaining the intended party to be reached is at lunch and that I need to speak with someone else, I've had answering secretaries gatekeep me from talking with my doctor's nurse by continually asking me for my DOB so they can look me up then when I comply they proceed to try to help me themselves which they can't because I already tried that and had to call back, and when I ask for my doctor's nurse repeatedly they continually block me. Very frustrating. I also got to meet their outwardly transphobic psychiatrist/nurse practisioner Claire Connor who made it perfectly clear to me that she should not treat me because I am transgender, continually impropperly gendered me throughout the session, and was even bold enough to call me a "young man"...I'm a young professional in my 20's, have presented female for over a decade now and am legally recognized as such by the government, and she is a transphobic bigot who does not deserve her practicing license. I will NEVER go to this company again and I would never recommend these "professionals" to anyone, even my worst enemy. STAY AWAY!!!

Updated review: I have two insurances and both of which cover refraction tests. I recently had an…read moreappointment at Central VT Eye Care where I had to pay $50 for a refraction test. There's an old receptionist who thinks she's above everyone that comes in and has a sign on the counter stating that $50 will be due at the time of service for prescriptions, refractions and other services and that your insurance won't pay. She really should take that sign down as it is not only wrong but it's fraudulent. Most insurances pay for 1 routine eye exam per year. Eye exams include refraction tests. It is a test that determines if the patient needs a pair of glasses. I had to pay $50 in order to leave. I received a rather snotty response when I explained that I have two insurances and was told that because I didn't have Medicaid listed as my primary insurance, Medicaid wouldn't pay for the refraction test. (Medicaid is never listed as primary unless you don't have any other insurance whatsoever. At that point, it would be your only insurance, irrelevant of primary or secondary) After stating that I would've liked to have had that explained to me before the appointment, the old receptionist then smiled and tapped the top of her little sign that stated the insurance thing, like she won a prize. Disgusting woman. Not only was she 100% wrong, I later found out that my PRIMARY insurance, United Healthcare, PROVIDES COVERAGE for refraction tests. So BOTH of my insurances would've paid that fee. After much research, I demanded them investigate why it was that I had to pay that money. 10 minutes later, I got a refund receipt. That only happened because they knew they were wrong to have charged me that, not because I was insistent or persistent. Know what your insurance does and does not cover. United Healthcare and VT Medicaid both provide coverage for refraction tests so if you have both of those insurances, make sure you tell that old receptionist that no, you will be billing my insurance and that you should probably take that foolish sign down before a lawsuit is brought against her and the practice. It's fraudulent to bill someone for something insurance already pays for. If you already paid the $50 and have not been refunded, call your insurance company to make sure Central VT Eye Care wasn't paid a fee for the refraction test. If they were, Central VT Eye Care would be guilty of insurance fraud because they then would've been paid TWICE for a service that insurance already paid for. Another receptionist, probably better suited for shelf stocker at a farm store, told me that they used to bill for refraction tests. So they just simply didn't want to have to do the paperwork anymore. Protect yourselves, nobody else will. I got the money back, not everyone else may be so fortunate to research the way I did to make that happen. Most just pay and go about their day. Very fraudulent, Central VT Eye Care.

From the owner: Central Vermont Eye Care was incorporated in July of 2006. Since that time, our mission has been to…read moreprovide the highest level of service to our patients in a caring, comfortable atmosphere. To achieve this mission, we are committed to utilizing the latest proven technologies to ensure that the people of Rutland and its surrounding communities receive an unsurpassed level of care. We employ a team-based approach to eye care, with each member of our staff focusing on his area of expertise. Whether you have a serious eye condition or just need a routine check-up, we are committed to helping you preserve the best vision possible. To learn more our practice, please feel free to explore this site

i had my baby there! not only was my son treated by the…read morestaff like he was their family, they also treated me with so much love and kindness, they pushed me to be strong and completely changed my life. i will beg and plead that everyone has a baby here, my birth went perfect, this place is heaven sent

After seeing how my entire family was treated I can 100% say this is the greatest place to take a…read morecorpse. Good luck. I highly suggest not moving here, or moving away, if you're thinking about it. The greatest part about it, is how amazing the treatment is once you leave this location. Once you deal with surgeons and specialist that have worked, or are working at prestigious hospitals, it is divine, and I can only appreciate even more true compassion, and competence, of those who live to be in the field of medicine and embrace true compassion towards patients, and confidence to actually treat a patient, and be professional while doing so. Scary to think of what we have seen, and experienced 2022-25