A recent visit here for a yearly check up was one of the nicer health care experiences, I actually…read moregot in and out early to my amazement. A really well run office and IMHO excellent physicians.

From the owner: Specializing in: - Physicians & Surgeons, Dermatologyread more

Great service! I appreciate the support. I was walking around the area and went inside to gain more…read moreinsight. Very helpful!

1/5 -- Extremely disappointing experience with LaserAway St. Louis…read more I gave this location chance after chance, and at this point I genuinely regret spending my money here. I purchased a package of 8 laser hair removal treatments, and for me, the treatments did absolutely nothing. I repeatedly brought up that I was not seeing results, and each time I was basically told they would "keep an eye on it." A manager or someone from the office eventually reached out and told me she would place a note in my chart. That also led to absolutely nothing. No meaningful follow-up, no solution, and no accountability. Unfortunately, my experience with lip filler was even worse. I purchased a total of 2 syringes. During my first syringe, the person performing the injections made me bleed excessively, my lips looked awful afterward, and in my experience, essentially none of that filler seemed to retain. When I went back for the second half of that syringe, I finally had a nurse who actually listened to what I wanted and did what she could with what she had to work with. Because that experience was so much better, I decided to give LaserAway another chance and purchased another syringe. For the first half of my second syringe, I had that same nurse again, and I was happy that she listened to me and understood the look I was trying to achieve. We only used half of the syringe at that appointment so my lips could settle before finishing the rest. Then I returned on August 16 to finish the syringe and, for some reason, I was scheduled with a completely different nurse. I was already nervous because of my first bad experience, but I decided to trust the process again. I specifically explained that I did NOT want my lips to look like a "hot dog," and that symmetry was extremely important to me. Unfortunately, I did not feel listened to at all. The more she injected, the worse I felt my lips looked. I kept explaining that it was not what I wanted, and eventually I told her to STOP halfway through because I did not want it getting any worse. On top of that, I was left with multiple noticeable bumps in my lips after this appointment. Her suggestion to me was that I should have my lips dissolved and then get them done all over again. Excuse me? So after paying for filler, being unhappy enough to stop the appointment halfway through, and being left with bumps in my lips, the solution being suggested was for ME to pay to dissolve the filler and then potentially pay for ANOTHER syringe to start all over again? That is absolutely unacceptable to me. At that point, she apologized and told me she would speak with her manager. I stepped out and waited. Nothing. The front desk told me they would go ask her about it. They came back with no real resolution and told me they would speak to the manager. I explained that I had to leave, and I was reassured that someone would call me. No one called. Then on August 23, I returned for my final laser hair removal treatment, which was also incredibly disappointing. I brought up the situation AGAIN and was told a manager would call me. I specifically told them that I had already been promised that before and no one ever contacted me. Once again, no one called. Since then, I have called multiple times trying to get this resolved and have gotten nothing but the runaround. When I called last week, the interaction was especially frustrating and rude. No one could give me a clear status or explain what was happening. I was told someone would contact me within 48 hours. And, once again, NO ONE CALLED. At this point, my biggest issue is not even one bad appointment. It is the pattern. I paid for laser hair removal that did not work for me. I had a terrible first filler experience. I later had another filler appointment where I repeatedly said I was unhappy with what was happening and ultimately had to tell the injector to stop. I was left with bumps in my lips. I was told to dissolve them and start over. And despite repeatedly asking management to contact me, I have been promised callback after callback and repeatedly ignored. For a company that charges premium prices for cosmetic services, the customer service and follow-up I have experienced have been completely unacceptable. If a client is unhappy with an injectable result to the point that they ask the injector to stop halfway through the appointment, and is then left with visible bumps, I would expect management to take that seriously and follow up immediately -- not leave the client chasing the company for weeks. I have tried to handle this directly with the location MANY times before posting publicly. I gave them multiple opportunities to address my concerns privately, and I am still waiting. I would strongly recommend that anyone considering LaserAway St. Louis ask very detailed questions, document everything, request the injector you trust by name, and get any promises regarding corrections, follow-ups, treatment expec

St. Louis Skin Solutions is clean with a pleasant, relaxing ambiance, and the technician I worked…read morewith was professional and attentive. However, it provided NO help whatsoever in removing my dark pigmentation or melasma. I initially sought treatment for melasma. The laser treatment was completely ineffective, and the subsequent Enlighten Depigmentation System triggered a severe full-body rash approximately 2.5 years ago. The rash was so intense that it required rocky and enormous medical helps to calm it down. After that difficult period, I managed my skin issue on my own. Through more than 2.5 years of focused self home care, I successfully cleared approximately 99% of my melasma using a simple daily regimen centered on Vanicream products. The results came entirely from my self home treatment -- NOT from this facility. A. For Professionals: If a client discloses that they have sensitive skin, I strongly recommend implementing a 72-hour patch test followed by a 5-day monitoring period as a standard precautionary step. This is far more effective than relying solely on a liability waiver. B. For Future Customers: Laser treatments or chemical peels might provide temporary surface-level improvement and a short-term glow, but if underlying internal factors (such as toxin accumulation) are not addressed, pigmentation issues like melasma are very likely to return. In my case, the clinical treatments from this facility offered zero benefit and instead caused a severe reaction. C. Key Recommendations from My Experience: a. Sun Protection: Practice absolute, consistent sun protection every day. b. Dietary Focus: - Avoid highly processed foods - Minimize high-sugar foods - Reduce high-salt intake - Eat plenty of green vegetables and a wide variety of colorful produce c. Maintain well-balanced daily nutrition d. Incorporate Vitamin C serum into your skincare routine e. Stress Management: Incorporate daily meditation and deep breathing exercises to support overall detoxification. This journey reinforced that sustainable skin health comes from gentle, consistent self home effort and internal wellness -- NOT from the treatments I received at this facility at all.

Love Dr Miller! Extremely detailed first consultation…read more Staff is always helpful and immediately take us when we walk in.

They were polite and great upon check in. But the waiting area in the emergency room was poorly…read morekept and not clean. There was bloody tissue, dirty masks, a cigarette butt and food crumbs on the floor and a chocolate milk spill that had dried up on the table. I waited 3 hours and never saw anybody from house keeping clean up or wipe any thing or the seating areas down. But know that Covid is still going around and whatever else. Many children were playing on the fish tank and in the play are but I never saw anybody wipe the areas down. That's ridiculous because the staff walked past and ignored it too.

Unfortunately, my granddaughter was recently a patient at Children's Hospital. (Actually, she was…read morein and out over the course of 6 months.) Unfortunate because I don't ever want her to be sick or in pain. But if she had to be in a hospital, I'm so happy it was Children's Hospital. There is a parking garage attached to the hospital with PLENTY of parking. They waive the parking fees for parents and grandparents. When arriving for the first visit, I was issued a badge on a lanyard. This badge had my picture on it as well as my granddaughter's room number. The badge doubled as a pass to get in and out of the parking garage. It was also used to get past doors on the patient floor. After every discharge, I returned the badge or, in cases when I was not present when my granddaughter was discharged, my badge was deactivated. Meaning it would no longer work as a parking pass or to open doors inside the hospital. I LOVE the security!! The people working the desk and issuing these badges were all so very friendly and helpful. There were times when I'm sure I was not as friendly as I should have been because I was so stressed, but they were always friendly and helpful. THANK YOU!!!!! The doctors, nurses, and sitters were all AMAZING! My granddaughter is less than a year old, yet they were able to keep her as comfortable as possible at all times. And the last time she was in, what they were able to accomplish in less than a week is nothing short of a MIRACLE.

I find these people lazy and hard to deal with. I was trying to have a bill sent to my secondary…read moreinsurance after the primary was billed. One of the workers stated it was submitted and was rejected, so I call the insurance company, and they said they never received it. Then I called BJC back and they were like oh well heres a receipt because i went a head and paid for it. Then the secondary insurance said they needed an itemized receipt. I contacted BJC and told them and it's been three days and still waiting. 500 dollars to them may not be much, but to me it's a lot. I personally felt they were just lazy, lied about it, and didn't want to mess with a secondary insurance. I hope I never have to use them again. I can tell I'm never going to see that money again even though I'm cover with 2 insurances.