Micheal and Alexis are great! always upfront on all things and don't try to oversell any extras…read more I take my vehicles for regular maintenance and have had to have a few major repairs. Total confidence in the job that is being done and highly recommended Dwain's for all your automotive routine maintenance and major repairs!

They are very good at diagnostic testing to find the issue before recommending the repair. I had…read moretaken my car to a different, reputable service shop and they did not find the problem. They are also very friendly people.

Fixed my son's 2013 Kia Optima to a "t". Seem like honest mechanics and were able to get it do very…read moretimely. Would definitely use them again.

Truck had a long delay to start. Shop found a bad fuel pump. While there noticed my brakes needed…read moreattention. Also had a tune up while there. Quality of work was top notch. Great value for work done. I will take my truck back for future work

Great service. Knowledgeable and friendly employees. Worked on all of my vehicles. I will continue…read moreto go back.

Great service. New engine installation on a 2012 Dodge Ram. Took longer than expected but some of…read morethat was shipping. Professional. Ask for Sean.

Very knowledgeable and very affordable. Would highly recommend if you need auto repair.read more

This is the only place I trust with my vehicles! I have taken my vehicles here for over 10 years!…read moreThey are honest, reliable, dependable, and fair priced! It's the same guys that've been there the whole 10 years I've used them. I am so grateful for them and for keeping me on the road!

Ade is very conscientious and provides great customer service. Repairs are completed quickly. I…read moreappreciate the time he takes to provides estimates for services and flexibility in appointment times.

He towed my car right away when I needed it. He diagnosed my car quickly. I highly recommend.read more

I have a 2006 Chrysler 300 with 312K miles on it and I've never had a better experience anywhere I…read morehave taken my car. Audra and Sam were so accommodating, familiar and knowledgable. They made sure to keep me in the loop, explain to me exactly what was going on, and walk me through their process before moving forward with anything. It was nice to know what I was getting into before committing and knowing that my car was being well taken care of. My vehicle is running strong and smooth and I am so grateful for their service. Thank you so much! I'll make sure to come here from here on out.

I've taken some time before writing this review to reflect on my experience and be as fair as…read morepossible. A few weeks ago, I reached out to Metric Motors for a quote on replacing the CV axle on my Volvo. The dealership had quoted me $2,800, and a second shop quoted $1,100. MM gave me an estimate of approximately $900. I fully understand that without seeing the vehicle, final costs can change, but that wasn't the issue here. MM told me they couldn't get my car in until the following Friday, which was later than the other shops, but to save a few hundred dollars, my wife and I rearranged our schedules and carpooled that week. We had a trip planned for the weekend, so the timing mattered. We dropped the car off right when MM opened. Later that morning, we received a call raising concerns about a possible severe oil leak. That alarmed us, especially since we had just had an oil change the week prior. We were also told that the technician didn't see any grease indicating a CV axle issue. I expected a follow-up call with more detail. When the representative called back, I asked about the oil situation. He said the leak didn't appear to be significant after all, but if I wanted to get a more complete diagnosis, I'd need to bring the car back another time. That was frustrating, especially since it contradicted the earlier statement that it might be a serious issue, and it implied another visit and additional cost. During that same call, I was told they hadn't yet driven the car. Once they finally did, the technician confirmed the car was shaking, just as I had originally described. That's when I was informed the cost of the CV axle repair would now be $1,600. I asked why the price had nearly doubled, and the representative told me the original quote had assumed aftermarket parts, while this new quote was for original parts. This wasn't disclosed at the beginning, and I wasn't given options to choose between OEM and aftermarket parts, as other shops have done. It felt misleading. When I voiced my concern, I was met with indifference and told I could just come pick up the car if I didn't like the price, no apology or acknowledgment of their communication breakdown. We needed the car that weekend, so I reluctantly agreed to move forward. When we picked up the car, my wife asked about the price increase. The same gentleman told her she "should've talked to [her] husband before coming in," which was not only dismissive but highly disrespectful. I was shocked by the condescending tone, and it only reinforced my frustration. Years ago, I had positive experiences with Metric Motors. At that time, their professionalism and work quality were excellent. However, it's been about five years since I last visited, and based on this encounter, it's clear things have changed, perhaps due to new ownership or management, as I've seen mentioned in other reviews. Unfortunately, this visit left me deeply disappointed. The lack of transparency, poor communication, and unprofessional conduct, especially toward my wife, ensured I will not return.

Class act place! Very honest, kind staff; They are patient and explained the issues very well. I…read morewas also working with a very small time window and they did their very best to accommodate. Highly recommend. I mean look at this wrench cookie!

Honest, Friendly staff, fixed my car the same day. Offers shuttle service which was a life saver…read more Just remember to pay in cash because there is a 3% fee to use your card. All around great experience

I have been taking our Nissan Rogue to Certified Auto for years and they always do a great job…read more They are honest, efficient and hard working! Their pricing is very fair and comparable to other auto repair and maintenance businesses. We highly recommend Certified Auto and we will continue to do business with them for years to come!

Tim and his guys have handled a couple of my vehicles issues. always upfront and direct.read more