Visiting from the US, one of my hearing aids was acting up. Hoping that it was just obstructed, I…read morestopped into Harley Street Hearing for a cleaning and check. Unfortunately, even after being cleaned, the hearing aid isn't quite right. The staff offered to do further checks, but the fee was outside my budget. Fortunately, there was no charge for doing the clean and check. I had expected to pay in the range of £20-50, so it's very kind of them not to charge. The office is very pleasant and professional looking. Should I be in London and need hearing aid service again, I'd return to HSH without reservation.

Great place to take elderly family members... all the staff were really patient and super…read morehelpful... Ask for Melissa, she was really great with my mother... and gunta was really helpful with handling a quick repair...

Popped in for a free hearing test. The staff were extremely helpful and attentive during the…read moreprocess. They offered me advice and information on what the test entailed before actually going ahead, how it was measured and the after care services offered once the results had been collated. All in all good service!

Amazing job! They saw me straight away after being turned down by my GP and it was THE BEST…read moredecision I have ever made! It was pain free and effective and did I mention she has free consultations?! I highly recommend vivona earcare to everyone! It doesn't hurt to book an appointment

From the owner: Earwax removal using microsuction by accredited & experienced audiologists. Safe, painless, quick,…read more hygienic and effective. Available everyday, including evenings, weekends & same day appointments.Treatment for all ages from birth. Video otoscopy used to view your own ear on a screen.

I have used them for years - about 4 years ago the service was not helpful but…read morethe place has turned around totally Adam Shulberg is now there - and a new group of audiologists on staff - i have an odd shaped ear canal - and they made ever effort without further charge to get the fitting right - it is now excellent - i am glad i kept with them Constance

I used this place earlier this year but in my experience, the staff were quite unhelpful and not…read morevery accommodating. They made quite a few mistakes with my hearing aids but were very unapologetic. To make things worse, they are quite a bit more expensive than elsewhere. They claim to justify this with the level of service they offer, but I can't say I really saw any evidence of this. There are other places in London who offer the same services at better prices and with more flexibilty (Cubex close at 5pm on the dot and refuse to even answer the phones after this time, which is unreal for a company who try to claim to offer the best levels of customer service. They also do not open on weekends). In my opinion, they need to move with the times and fully grasp the true meaning of customer service. Nice offices though