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    Microblading by Gema lora

    3.0 (2 reviews)

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    9 years ago

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    7 years ago

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    Hair & Skin Care by Lisa - Shampoo Section

    Hair & Skin Care by Lisa

    4.0(8 reviews)
    3.8 mi
    $$

    It has been two years since I came here and my hair still has not recovered. If you look at my…read moreprofile you will see, I have no problem writing reviews. I felt so angry after leaving, that I did not think it was appropriate to write my review at that time. I'm ready. I came to Beauty Spa 54 to get my hair touched up and a trim. At the time my hair was down to my tailbone, and very thick. I had about 3 inches or more of growth and was looking for it to match the rest of my hair which had been highlighted. I asked for subtle highlights. When I arrived, I found it a bit odd and off-putting that I was the only person besides the owner in the entire place. But I had a great deal through the Yelp voucher and the reviews were all amazing, so I ignored that little voice. That little voice popped up throughout my experience. It told me to leave. I was there for hours. Lisa did eventually admit the person who does color was out that day, and I feel like that's the moment I should have left, but I stayed. By the time I got up the courage to leave, my little trim was more like a 4 inch cut that had chunks of hair missing and the color made me look like a toddler tried it at home. I ended up having to go to a different salon and they had no choice but to take my once beautiful tailbone length hair up to just past my shoulders. I cried in her chair. My hair looked so incredibly bad. When I went home I immediately emailed Yelp and showed them my pictures. I didn't pay her. I am glad I didn't pay her because I cried for days and it still hurts to look at what it once was.

    I wanted this place to be so good because of all the reviews and how many stars they received…read more Unfortunately my visit left me kind of annoyed. I came around 2-3 to get an oil treatment because my usual place wasn't open. I called before hand to make sure they do oil treatments because not all hair places do this. I asked her how much it was before arriving because some places like to charge A LOT. Her price was depending on my hair length but oil treatments for hair doesn't depend on length...I wasn't getting anything more. First thought was that it's very hidden, if you miss the entry into the shopping center you have to UTURN out and back in. Once I walked inside it was nice and I was the only person there, so no wait time needed. She started washing my hair and working on it. Same process I'm used to. The oil she used has a very strong smell that I'm not used to. (Starts with an "m") the smell was so over powering it gave me a headache for a week. She kept bragging about how good it smelled, but to me it smelled weird. Once I finished the treatment, she washed my hair and started to brush it. I literally had to carry my own wet hair to her chair with a small towel and my hair is not short... so I got pretty wet. After that she asked if I wanted my hair blow dried. I would think that it was a given because why would I want to leave with wet hair.... Once she was finished, I went up to pay for my oil treatment and she gave me the price then told me that she wasn't going to charge me for the blow dry. I'm shook. At this point was when I got annoyed. Who charges for blow drying hair? Especially for oil treatments where I'm bound to get my hair wet. I tipped her well because I have long hair and I want to support my people working in this field. But I don't think I'll be coming back.

    Photos
    Hair & Skin Care by Lisa - Esthetician Room

    Esthetician Room

    Hair & Skin Care by Lisa - Reception

    Reception

    Hair & Skin Care by Lisa - Foot Detox Room

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    Foot Detox Room

    WOW Lash & Brow Studio

    WOW Lash & Brow Studio

    4.0(91 reviews)
    3.4 mi
    $$

    I am so sorry to have to post this but I have been going here for about two years. My lashes always…read morelook amazing when I get her but the huge problem is she is just not dependable. I will have a scheduled appointment and arrive and the door is locked, nobody is there. I will call several time. She will not answer but finally text and ask me to drive all the way to her house. That has happened so many times. Other times she would say can I come back another day, this happened several times. Then she start say she was in a car accident; this happed about 5 or 6 times; I am surprise she can still walk. When I do get an appointment in with her, I do not see any signs of her being in an accident. She will go so far as to send me photos of some random car accident. Just not reliable or committed to her customers or her business. She is extremely sweet and nice. She does very very very good work if you can get her to actually do your lashes. After this last disappointment when I depended on her to do my lashes again for a very special event only for her to tell me via text to come the next day, I had to find another place for an emergency appointment. Prior to this appointment, I had been texting her a week in advance as a reminder, I texted almost everyday and she did not even have the courtesy to call or text me back. She decided to text me 2 hours after my scheduled appointment to say come the next day. This was my very last straw. Stick a fork in me because I am done. I tried to work with her but enough is enough. Let's pray for her that she becomes committed to her customers and business.

    Communication, quality, and service has been lacking these last couple of visits. It's kind of…read moreridiculous how much we pay for lashes that can't even last a full week. But more importantly my lash appointment is constantly being changed and never at the promised time. Last 3 visits so far, Vicky would text me to come in early, I'll text back "what time?" No response. Come there at my actual appointment and waited 30 mins over my appointment time. So WTF did you asked me to come in early for? Not a single apology or explanation as to what happened. Not to mention the front reception who can't even do his job of checking to see how much longer until Vicky will be seeing me. He just continued to have me wait while he watched videos on his phone. MBN getting paid watching videos all day. He finally goes and checks on her and I watched him. He gives me absolutely nothing while walking back to his chair. And I heard him ask her is she ready for me. But he comes back and says NOTHING. Who on earth treats clients like this? Learn some customer service will you? Came in for a refill 2 weeks later with L eye barely having anything left. And mind you, I know how to keep lash extensions and this is definitely not my first rodeo. My refill didn't even last a whole week and I literally cannot justify spending money here for terrible quality lash glue that they're using!!! Lastly, I mentioned to Vicky the owner how she did both my friend and sister wrong and explained that I had recommended her bc I thought her work was great! I told her it's not cool that my sister booked with her and she had a different lash artist work on my sister for the first time visit. My sister called and told me she didn't like her lashes and it was two completely diff style. Later, my friend booked but wasn't informed that Monday they're closed. She waited outside and mind you, she got a confirmation text for her appointment. Well, it never happened. She also did not have a response after reaching out to her regarding the two incidents. She just literally left me on "read". Very profession! Sike! Vicky clearly doesn't know how to run a business nor care about losing clients. I've been coming to her for over a year and definitely felt like I was going to stick around. Overtime now, I just feel like she can care less about quality, and at this point she can get more appointments in by controlling everyone else's time, and using cheap lash glue. I say cheap bc the lashes fall off my natural lash. Though her artists wanna claim it's bc it's shedding season. Please! My natural lashes were not even stuck on the extensions. DO BETTER!

    Photos
    WOW Lash & Brow Studio
    WOW Lash & Brow Studio - I'm sitting on parking lot after waiting 20 minutes then she text she forgot!!  Very unprofessional

    I'm sitting on parking lot after waiting 20 minutes then she text she forgot!! Very unprofessional

    WOW Lash & Brow Studio - Lashes and brows!

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    Lashes and brows!

    Microblading by Gema lora - makeupartists - Updated May 2026

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