My girlfriends and I were in Pinetop-Lakeside for a Galentine's Day girls' weekend and stopped at…read moreone other restaurant for dinner before heading to One Eyed Jack's Sports Lounge. At dinner, each of us had one espresso martini. No one was intoxicated, slurring words, or behaving badly.
We arrived together in a lifted pickup truck Uber. As we stepped out, one friend--wearing stiletto heels--briefly slipped on the gravel parking lot (because let's face it, gravel and stilettos gravel don't go together) She immediately caught herself and was completely fine.
The moment we walked inside, we were met with the craziest hostility. The brunette behind the counter aggressively interrogated me and another friend about how many drinks we'd had and where we'd been. I fully understand that staff have a responsibility to monitor their guests for safety, but the condescending tone and confrontational delivery were entirely unprofessional. This rbf brunette was literally yelling at us for no reason at all.
So as I'm trying to calmly answer all her questions, (even though her tone was rude as hell) she actually turned her chair away from me and began vaping mid-conversation. Yes--vaping. I'm like, are u really just going to turn around, treat me like a dog and start Vaping?! So I asked her to please turn around and at least look at me while I was speaking. But at this point, now I feel incredibly disrespected and ask to speak to a manager.
So she rolls her eyes and yells for the "manager" to come in. I started laughing at this point because whoever came in was clearly not the manager... It was a blonde girl who appeared to be just barely 21 and had glowing neon paint drawn all over her nose, eyebrows and jaw, and was wearing booty shorts and some other raver attire. This chick looked like she was on her way to Coachella over actually managing an establishment. I wish I was making this up!! In all of the years that I have worked the service industry in my 20's (serving, bartending, cocktailing, in Scottsdale) I have NEVER been treated with such disrespect and hostility.
At this point, my friends and I didn't even want to go in and spend $$$ there.
From that point on, we were dismissed and treated like a liability rather than paying customers--all because someone briefly slipped on their own gravel lot. No one was drunk. No one was disruptive. We were simply asking for basic respect and professionalism.
We won't be returning, and I strongly suggest others think twice before coming here--especially if you value being treated like a human being.
I rarely leave negative reviews; most of mine are positive. But this experience earned every word of mine if not more.
Final thought: If a place is this eager to judge, dismiss, and humiliate guests before they even make it past the entry, imagine how they handle things when something actually goes wrong. (Which I'm sure is a nightly event)
And know they're going to somehow turn this around on us like it was our fault, so I'm grabbing my popcorn and will be ready for a good laugh bc this place was a JOKE!
