Hien is an incredibly knowledgeable insurance agent who helped us better understand the multiple…read morepolicies we have with Farmers. She explained and shared vital information that we never knew and options we didn't even know we had. We spent hours with her and when we left her office, my husband and I both agreed, we definitely have the best insurance agent around. Thank you Hien! Tom and Laurie R.

Hien & Betu we're very helpful in answering all of the questions that we had when it came to…read moreinsurance and bond for our small business. They also went above and beyond and helped us with paperwork that relieved a lot of stress and uncertainties we had with other things that had to do with setting up the business, that we were unsure of. Very professional, kind, and patient.

I have been with State Farm for decades since my first apartment in college (renters insurance),…read morefor all my 5 vehicles to date (car insurance), home interior policy (home insurance), and added coverage for a family member's items: camera, laptop computer, and cello. Plus added peace of mind that I have coverage when I need a car rental. My car and home policies were transferred to Tom Lusich in Shoreline after Frank Fu in Seattle/UDistrict retired. This is a comprehensive and long overdue post (8/3/23). I have not met Mr. Lusich or any of his office associates in person. However, dealing with them via email or telephone has been seamless and professional with additions or changes made to specific policies. Most recently, I am finally dealing with a windshield ding that became an extensive crack across the driver's side. I received a referral from my long time service advisor at a local car dealership. I called Tom Lusich's State Farm office, got the authorization based on my policy, all the logistics were dealt with, and my windshield replacement appointment was scheduled all within the same business day. Timely, thorough, and professional service!

Erica White at State Farm is fantastic! She is smart, thoughtful and a true advocate to help my…read morewhole family with our auto and home owner insurance needs! We are super fans of her time and talents and appreciate her expertise and commitment to quality. Erica is the best in the business. Thanks you - Erica!

Rallie is awesome, if you want an Allstate policy, this is the guy you want…read more He is pretty knowledgeable on the life products too! Over all great guy!!

Rallie gets my vote for the most competent and professional insurance service provider we've ever…read morehad the pleasure of working with. We are fairly high maintenance clients since we insure multiple vehicles, rental units and an old house. Can't recall a single time when he hasn't responded in anything less than a timely, knowledgable and helpful manner. I've also consulted Rallie about business coverage needs because he has a broad base of knowledge within his industry. Highly recommended business!

So I had had and incident happen where I locked my keys out of my car... I had called my Roadside…read moreassistance through my car dealership and they informed me that my Roadside assistance had expired now, I have never received any notification via mail or email and I had a live animal in my car. Alex and the State Farm team rapidly expedited my request for my lockout and I was able to get back into my car and the live animal is now safe. Thank you Alex State Farm for assessing what I needed and expediting my call for all who were involved; four-legged and two legged are now safe and on the road again. That's what I call great customer service

Andrew was the most helpful agent I've ever worked with during my 21 years as an insured driver. I…read moremoved to WA from out of state and was able to get the coverage I needed without any hassle. The whole process has been seamless and easy. I highly recommend this agent.

John Economis has been our Agent for over 15 years and I'm not going anywhere. Always get offers in…read morethe mail about saving money, but the truth be told I've checked and John, being a broker, always seems to beat those prices. Just keeping you honest John - LOL. . . Besides, I would much rather - no - that's not right - I Absolutely Love being able to connect with a real person - who is genuine - any day of the year.

Great insurance brokers! Glad we switched to them. Provides customized insurance to your needs.read more

Jerry is not just an insurance agent or owner of an agency, he's a friend who cares about you more…read morethan I realize at times. While going through a tough time in my life he called just to check in and say hello and see how I was doing. NO selling, just a friendly call. After a few, lets say "incidents" my auto insurance was going to go up. I had to make a switch. After trying to quote me several different policies he said to go get some other quotes and there's bound to be someone cheaper. WHAT?? Yes, like i said he cares about his clients and understood the position i was in and he knew i would be back after some "things" started to fall off my driving record. I still kept my renters insurance and life policy and my father has all of his policies with Jerry. My father has been with Allstate for over 37 years so not only does Jerry really take care of you he works for one of the best insurance companies there is. Thank you Jerry and to all of your wonderful staff who ALWAYS answer the phone during business hours...how do they do that anyways? Never once have a i received a voice-mail when trying to call in. That's dedication!

Had a great experience working with Sharaine at State Farm! I requested a few changes to my policy…read morealong with some clarification, and she was quick to respond and get everything taken care of. She made the process simple and had the updated documents sent over shortly after my request. I really appreciate her professionalism, efficiency, and excellent customer service. Highly recommend!

Repeatedly tried to get me to talk to less qualified agents that are not properly licensed in CA…read moreand WA in spite of me specifically asking to talk to Jeff who is licensed in both. Kept putting off scheduling a meeting with Jeff across several requests. They had a whole week to get an appointment on the books. Tried to dodge my questions about availability and delay by saying "we will get back to you in a few days" (spoiler alert: they didn't.) If you work with this agency be prepared to get stonewalled and have your complex policy questions only partially addressed by gatekeeper agents. Don't expect to talk to Jeff himself. It's his agency in name only. 2 stars because Gideon was efficient with making some of the changes I requested on my WA policies.

Matthew's agency was great to work with and helped me saved money on my auto insurance. I can't…read morerecommend them enough.

These guys really know their stuff. I walked in and they were so inviting and welcoming. I talked…read morewith daniel riggle, and he hooked me up with my car insurance and my renters insurance

I've been saying for months I need to leave a review for my State Farm Agent Erin and tonight is…read morefinally the night. I just got off the phone with my brother who is dealing with a house break in and has had quite the ordeal with his insurance company. I told him when he got settled with his current situation he should give Erin a call. She has been such an amazing example of customer service. I can't say enough good things about having her and this particular office help me manage various personal crisis in the twelve years I've been a customer. There is a good old-fashioned sense of caring that is always extended. I would without hesitation recommend Erin and right before finally writing this review I sent her information off to my brother. Hopefully he'll never need to use an insurance company to settle up another house robbery but I know after talking to Erin he will have a much better peace of mind about things in the future. Thanks so much Erin!

Calling our agent today was honestly shocking. She cut me off mid-conversation, said she'd call me…read moreback, then immediately hung up without even a goodbye. The tone was sharp... dismissive... like I was an inconvenience. She never called back. She had someone else reach out instead, and they still couldn't help me. The whole interaction felt rude and completely unprofessional. When I call my agent, I expect basic courtesy and real support... not attitude and a handoff. Would not recommend.

Gaby is helpful, efficient, & knowledgeable with my insurance needs. I really appreciate her…read moreservice.

Thanks for Yusheng's help, and support. He is well friendly…read moreand helpful, and always reply quickly. Recommend his services to everyone.