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Michelle Cook - Keller Williams

5.0 (1 review)
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7 years ago

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Brandy Laiblin - RE/MAX Revolution - Updated headshots :)

Brandy Laiblin - RE/MAX Revolution

(2 reviews)

Brandi is an incredible realtor. If you want a caring and…read morecompassionate realtor who is 100% dedicated to you and your needs she is the one! She wasn't even my realtor but she was selling a townhome that came up last minute on my emails. I was desperate, My realtor wasn't available and I had less than ONE day to either buy a home or renew the lease on my small little apartment that I hated ( but was grateful to have) I had just been through a divorce and I really needed a home for my little girl and me! I called her from the driveway of the townhome and she said she'd put on a hat and be right over! She showed me that unit and about 5 other ones. The one I wanted had an offer but I had first dibs if it fell through! It ended up falling through and I got it. She has helped me with so much. Her decorating skills are remarkable so I bought some curtains from her, and she also had a dimmer light installed for me! Once I moved in I got the wrong set of blinds for the laundry room so she introduced me to her connection for blinds Clint. Who is nice enough to get me the right one and install it! Brandi was very thorough on the walk through. She pointed out things that needed fixed that I didn't even notice and had them fixed. She also helped me with my window that I couldn't get locked after I moved in. I was in a pretty bad place mentally at the time and if she didn't take my call that day. I would have been stuck with an expensive lease renewal. She is my angel!!!!! My all my needs rescuer! She said if I needed anything at all she would help me or find someone to help me. I will always recommend her to everyone I know who needs a realtor. She works hard at what she does and she's not just your realtor she has become a friend! Thanks Brandi

She is knowledgeable, professional, and incredibly dedicated to her clients. What stood out most…read morewas how attentive and responsive she was no question ever went unanswered, and she always took the time to explain things clearly. She truly goes above and beyond to make the process smooth and stress-free. You will feel supported every step of the way and confident that you're in the best hands. If you're looking for a Realtor who genuinely cares and delivers results, I couldn't recommend Brandy more highly!

Kurt Schade - Des Moines Real Estate - The Schade Team

Kurt Schade - Des Moines Real Estate

(4 reviews)

We have recently purchased a house where Kurt was the selling agent. It was by far the worst real…read moreestate experience I have ever encountered. Negotiating was impossible whether it was because of Kurt or the seller, I am not aware. Things that were agreed upon before closing were not done before closing. The house smelled of dog urine and there were visible stains on the "new carpet". We asked that the carpets be professionally cleaned and the house be cleaned before closing. When we saw the house the remote control for one of the gas fireplaces was missing so we were not able to test it out. We told Kurt and his team that we were not able to check the fireplace because of no remote. They said it would be fine and working. The house has power blinds in some of the rooms and those were not able to be checked as there was no remote either. They said to not worry as it was somewhere in the house. I drove a U-haul with some of our stuff up for closing from Dallas Texas to Iowa. Final walk through, the house still smelled of dog urine and the inside of the cabinets and drawers in the kitchen and bathroom were disgusting. My realtor chose to pay half to get the carpets professionally shampooed and the house cleaned as it seemed that they thought it was acceptable. The remote for the fireplace was there and did not work, we replaced the batteries to it and still wouldn't work. The only way to get it to work is take the cover off and manually turn on the gas fireplace under the burner. So it looks like I will have to pay to have someone come and get it to work with the remote. There was no remote to the blinds. Kurt said that there should be, but sadly there was not. My realtor had to spend money out of there pocket to buy a new remote for the fireplace and a new remote for the blinds as Kurt and his team deemed it not important to make this right. I assume when you spend over $600,000. on a house that things should be taken care of. If I could give Kurt and his team Zero Stars, I gladly would. Sadly, and experience that should have been enjoyable was quite the opposite of that.

You can tell this guy has 37 years of real estate, building, and appraising experience! He will…read morewalk you through homes and you WILL know exactly what you are buying. He also will help you sell your home to get you the most out of the sale. I can tell, you really love the business!

Betsy Sanders - Keller Williams Realty

Betsy Sanders - Keller Williams Realty

(1 review)

My husband and I worked with Betsy last year when we were selling our townhome and looking for our…read morenew home. We had an excellent experience with Betsy on both transactions. On the selling end Betsy was very attentative to the townhouse. She was always updating us on what was going on both with the market and our unit for sale. She was also great at getting both agents and prospective buyers through the door. Which ultimately led to a sold sign in our yard in a very reasonable amount of time. The search for our new home could of been a test to Betsy's patience and skills but she passed with flying colors! My husband and I weren't quite on the same page for the new house. I wanted a fixer upper and my husband thought I was crazy. So this led to the 3 of us looking at a ton of houses all over the city. Betsy was great as she kept finding more and more houses to show us. Throughout the search Betsy wasn't pushy or over opinionated but offered great insight on each house. We ended up landing on a great home and we couldn't be happier! I can't recommend Betsy enough!

From the owner: Betsy Sarcone is in the business of making happy buyers and sellers throughout the Des Moines area…read more If you are a first-time homebuyer, selling, buying, or or considering new construction Betsy and her team can help-making your transaction as simple as and profitable as possible. Call today for a buyer or seller consultation. Mention this YELP page and receive a FREE home inspection, valued up to $350!

Erin Rundall -  Keller Williams Realty

Erin Rundall - Keller Williams Realty

(2 reviews)

We used Erin to sell about 7 of our properties and she has sold them all. In fact she's sold a…read morecouple twice. She walked us through all the typical crap of paperwork and answered all our questions well. The best part about Erin is that she's a problem solver. She cuts through the BS and gets the deal done. We will always use her.

I was buying a house that Erin Rundall had listed. We came to see the house and followed the…read moreinstructions to get in. We attempted to oped the doors, unfortunately, the key that was inside didn't work in order for us to enter the house. My realtor contacted Erin and she promised she would get the keys for us the following day as the bank changed the locks. She informed there was a pending offer, however, the bank hasn't made a decision and they are taking back up offers. Without having to see the inside of the house we decided to follow her advice and just wait another day, otherwise, we would've submitted another offer only if we knew her promises were empty and she doesn't have any intentions to get the updated key. The following day my realtor contacted her and left a couple voicemails with no response back about the key or access to the property. The next day he left another message and on the third day her voicemail was full, he followed up with an email to her. We decided to submit our offer without having a chance to look inside of the house as she promised, however, she changed the status to pending. So, we lost the house. Only if we knew that she will not get the updated key for us, we would've submitted our offer right on the spot on the first day without having a chance to enter the property. In my opinion her actions are very unprofessional to say the least, I even decided to take some extra time to leave a review.

Michelle Cook - Keller Williams - realestateagents - Updated May 2026

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