I recently decided to add Roku to my not-smart television set-up and, after many attempts to find…read moreout how it should be done, I hit a wall. The idea came to me that a specialist in home entertainment systems may be able to help me, This was last Saturday so I called Custom Automation Technologies, Inc. in New Albany who were open until 6 pm. The owner, Dan Hoehnen, answered my call, talked with me about my system, and said he would come out that same afternoon and take care of it. Which he did, for about 1.5 hours he skillfully integrated a Roku stick into my mini-network which consists of an 11 year old plasma TV, a DVR, Spectrum cable box, a 11 year old DVD player all controlled by an 11 year old Bose Life Style sound system. Others had failed at this integration task, but Dan knew exactly what had to be done. He explained every step as he worked so that when he was finished I had full Roku capability on my system. He also explained how I should access and use the new feature, even helping me to document every step in the process. To top it off, he invited me to call him anytime I have a problem or a question. In summary, I could not be happier with the service provided by Mr. Hoehnen and CATI. The service was fast, expert, courteous and totally effective. Thank you, Dan and CATI! A very happy, happy customer

From the owner: Custom Automation Technologies (CAT) provides all the technology your home or small business needs…read more From pre-wiring a new construction home, to a fully automated home, CAT does it all. Our specialties include: home automation, home theaters and media rooms, whole-house music, awesome Wi-Fi, security systems and cameras, video doorbells, voice control, lighting control, motorized shades, universal remote controls, assistive technology and more!

Amazing service! Extremely fast response, excellent work, friendly, professional. Highly recommend.read more

Fast service. Fair pricing friendly I highly recommend for…read moreall your electrical/handyman needs. Thanks!

Raphael did an amazing job on relatively short notice. We even had the wrong size TV and he helped…read moreus return it and find a better fit all the same day. The finished job looks totally pro. No wires or anything and he even helped us set up the new system which was helpful. I'd give six stars if I could.

From the owner: Transform your living space with Perfect Level TV Mounting! Experience expert craftsmanship and…read moremeticulous attention to detail, ensuring your TV is securely mounted and perfectly aligned. Elevate your viewing experience today!

I hired Mount Me to transport and mount my televisions during my move. During the move, my 75-inch…read moreTV was hit against the U-Haul door and the screen was cracked. The damage happened in front of me, and I was told an insurance claim would be filed immediately. What made this even more heartbreaking is that the TVs belonged to my mother, who has recently passed away. I was already dealing with deep grief and trying to manage everything during an emotional time. Instead of receiving professionalism, compassion, and timely communication, I was left constantly following up myself after being told I would hear from the insurance company within a couple of days. In addition, after the move and installation, my 85-inch TV began flickering on and off with blue screens and lines appearing across the screen, issues it was not having beforehand. When I raised concerns about it, I was told he was not responsible for that television. Accidents can happen, but accountability, communication, and professionalism matter. The lack of urgency, concern, and follow through added unnecessary stress during one of the most difficult moments of my life. Based on my experience, I would not recommend this company for transporting or handling expensive electronics.

This was the most unprofessional experience I've ever had. He seemed more concerned about getting…read morepaid than providing quality work or a good customer experience. The workmanship was terrible -- I'll have to pay someone else to come redo everything -- and he even left a potential fire hazard behind my TV. He promised to come back and fix everything as long as I paid him in full, but he never showed up. I'll have nightmares of him manhandling my $2,000 TV with zero care or respect. Stay far away from this guy -- he's a scammer who took $300 from me