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    Michael's Masonry

    5.0 (2 reviews)
    Closed 7:00 am - 5:00 pm

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    7 months ago

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    Ronnie Wright Concrete

    Ronnie Wright Concrete

    (16 reviews)

    My husband and I are extremely impressed with the professionalism and work ethic of Ronnie Wright…read moreConcrete. Ron really took time to explain every aspect of extending our driveway and adding a sidewalk onto the side of our home. This included a thoughtful discussion on water management and drainage. From quote to concrete pour, the job was accomplished in a remarkable four days. There were several changes that we discussed with Ron throughout the course the project. Ron always showed enthusiasm about helping us achieve exactly what we wanted. My husband and I came up with several fitting slogans: 1. He's the Wright man for the job. 2. Ron will take care of your concrete needs the Wright way. 3. He's got the Wright stuff, baby. 4. You can't go wrong with Wright. 5. Concrete issues? Ron will make everything Wright. With fair prices, remarkably quick turn around time, and dependable service, Ronnie Wright Concrete was a joy to work with. We will definitely work with Ron again in the future.

    Ronnie has low prices but that's the end of the good news. He took 34 days to do my 18x20 driveway…read moreand a 16x22 slab. I hired him to do my 12x34 patio slab and it went well so I hired him for a bigger project a few days later. Each day he showed up he was asking for another 4, 5, or 6 grand. He was at the 90% mark of the $32K quote and still hadn't done the driveway yet. The dumpster company that he contracted to put the old concrete in called me and said they were putting a lien on my house because he refused to pay them after they'd hounded him. I wonder if he ever paid for the concrete delivery or will I have an additional $4,000 lien to deal with? I told him about the lien and he assured me he was taking care of it. Nope. The dumpster company thinks I'm giving them the run around, still demanding $400 on top of my incomplete job that I now have to pay someone else thousands to finish. In 29 days he was at my house just 7 days and never more than about 5 hours per trip. He removed the driveway and framed it out but then I waited weeks for the concrete. He constantly had 'relatives' with emergencies (some out of town) that required him to vanish for days on end, always right after I gave him another $5K. He's fine for small jobs but don't do anything over 12x30 or you'll be hearing the stories. The dumpster driver sent me a text where he told the dumpster company he was so broke he could only put down 3 to 4 inches of concrete instead of the 6 inches he said he was putting down. He told me several times "they all crack, just get used to it". I should have checked the BBB site for complaints because there were several. All the BBB complaints read the same: incomplete or improper jobs that he refuses to correct or refund. After seeing all the complaints here and elsewhere I doubt I'll get my $6,000 back for the work he didn't do even if I take him to court. Serial scam artist, apparently the concrete guys are not required to be licensed or bonded so there's no recourse to get satisfaction with the county/city/state and they know it. I tipped each member of his crew any time they actually worked more than a couple hours and even bought all 10 of them lunch. Can't believe this guy is still in business, he showed up late the last day when I told him not to come back that someone else was doing the rest of the job and he said "I sure wish you would've told me that before I bought this $200 worth of supplies", as if I had put him in a bad financial way somehow. That showed me he still had no awareness or understanding of how bad the situation was at all. 12 sunny cloud free days in that span without anyone showing up at all, no answer to calls or texts or explanation as to why they didn't show. Buyer beware.

    K&C Outdoor Services

    K&C Outdoor Services

    (1 review)

    *TL;DR* Buyer Beware!!!! The owner was paid in full for a job ($6,000) that was quoted as a few…read moredays on March 27th. As of today May 10th, it is not even close to being completed. I have no floors after he upsold me! The owner Cody, is very unresponsive and is full of empty promises and excuses. I hired this company, specifically the owner Cody, to pressure wash the exterior of the house and replace floors. He completed the pressure washing in one day, then suggested more repairs such as adding new doors, new baseboards, and redoing the carpet. He immediately invoiced me and sent me videos at the house. I naively believed him and sent him the money in full. Yes, I have been kicking myself ever since. After I sent the money, I have not spoken on the phone with him since. Money sent on March 27th. On March 29th I asked "How are floors coming along?" Response: "Good. Got everything pulled up and got the tile delivered today. Carpet will be delivered on Monday, having them paint at the same time is kinda stressful, they would be done tomorrow. Starting laying everything should be completed by Tuesday afternoon." The next few conversations were more suggested improvements at which I declined. Then he said the baseboards were rotten so I paid for those. April 18th- I checked and he said they are still waiting on the painting and that they are "about 2 days away from being fully completed." April 22nd- Asked for an update- "Painting just for fully done. We will be done soon." April 23rd- Asked for an update- NO RESPONSE April 25th- Asked for an update- NO RESPONSE Then I call and had to reach out to a mutual friend to get him to respond. He then said "two guys quit on me and I will be at the house later that day." Never went. The next day we had someone else go check on the property and fix some other things that we no longer trusted K&C with and his findings were absolutely TERRIBLE! THEY USED OUTDOOR CARPET! WHAT?!? (See the pictures below.) I called Cody with no response and I asked for him to call me. We scheduled a time to talk and which he replied that he was out of town for his son's birthday. MIND YOU EVERY TIME I CALLED HIM AFTER I PAID HE DID NOT ANSWER THE PHONE. He did apologize and said that it will be corrected immediately and that this is not how he does business. We were in a position where the holding costs were mounting and all we could do was be understanding and wait. I told him I understood his frustration and actually thanked him for agreeing to make it right. He then gave me excuse after excuse and literally told me he was too busy to finish the job in a timely manner. When I asked for a refund he said he would have to do a payment plan. WHAT THE ACTUAL HECK?!? This is him trying to take the easy way out! I even asked how much could you pay me now, twice within a week apart, and no response. I was so upset we paid him over $6,000. He said he would make it right and we agreed that he would go over there in one week to do it. Now, I'm getting the run around and have had enough. He only gives you excuses and no solutions. Anyone in Pensacola, Florida who is reading this- run! Cody Hunter with K&C Outdoor Services, LLC if you are reading this- DO THE RIGHT THING! I have no floors, no doors, and I am out of $6,000!! In the future, do not take on more you can chew and care about your clients money as if it were your own. You are the owner and are responsible for teaching your guys!

    From the owner: We are Locally Owned And Operated, Born and Raised Here. We put Everything we have into every job,…read moreno matter how big or small, we take Pride. We carry a high standard for ourselves

    Michael's Masonry - masonry_concrete - Updated May 2026

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