My experience there was great from the consult to the experience Dr White and Aubre were the best…read more I would definitely recommend.

I keep getting the run around on my refund. They keep submitting the same procedure to my medical,…read morewhen my dental insurance already paid. This been going on since January 2925!

INVISALIGN!!! I went to this dentist for the first time in June. It was my first time seeing a…read moredentist in a few years for a few different INVISALIGN!!! reasons, ex: anxiety, covide, personal life, etc. I met with the first woman who did my cleaning INVISALIGN!!! and she was great. Then I got to meet the dentist INVISALIGN!!! himself. He immediately started trying to sell me INVISALIGN!!! and would bring it up constantly. I have never once had a dentist in my life hint I needed braces, and he told me if I didn't get invisalign, I would have bad jaw issues in the future. INVISALIGN!!! Fast forward to the beginning of September, when I'm told I have 6 cavities(more on that later) that need to be filled. I've never had 6 cavities in my entire life, but I chalked it up to not being to the dentist in some time. We did the fillings, and WOW!! turns out there's only 2 now?! And because he told me that to my face, and didn't just drill anyways, he's an honest dentist! (his words, literally) INVISALIGN!!! and I was actually asked about 5 times before, during, and after the procedure (while also watching an ad for invisalign because there's a tv in every exam room with it playing, angled over the chair) if I had considered it anymore. I had to go back 2 more times, as I started having pain when chewing on the teeth they had just done the fillings on. SHARP pain when biting down on something hard, but the concern was in how when biting soft things, there was pressure at first, and then a LOT when letting up. There was no pain, whatsoever, before. INVISALIGN!!! They polished the teeth (to a point where they are so sharp, that a second dentist was concerned when looking, and offered to help smooth them out today), asked me about INVISALIGN!!! and sent me on my way. At this point, I'm worn INVISALIGN, beat INVISALIGN, and tired INVISALIGN. I agree to invisalign, with the understanding I'm going to talk to a single person who works at the dentist office about what all it is. Nothing. The doctor just walked out after I said yes. I got 3 different calls, from 3 different receptionist, who called to tell me the pricing structure. Every single time I said, "I am not concerned about the cost, as much as I am about what's about to happen. What is the procedure, what do I need to do, what changes, anything." Each time, they would say, "I'll have to doctor reach out." And then another call about pricing. I called, and while up there, asked at least 6 different times, to the Doctors face, and to the people working with him, for ANYTHING on invisalign. Silence. (You'll notice I'm not screaming invisalign anymore, much like the doctor who is trying to keep it a secret from it appears) It came to the day of the appointment, and noone had told me a thing. I had done a ton of research myself at that point (really though doctors hated the arm chair doctor patients who do that, so I was hoping the professional would give me the info), and it was clear that I - A) did not need invisalign whatsoever, and B) this guy is literally just trying to get his tier moved up by any means necessary. I called Monday morning at 8:15am, and cancelled my appointment by leaving a voicemail, since noone picked up. 2 hours later, they're calling back asking where I am, because noone checked the voicemail. This all culminates today, when I went to a real dentist, who I exchanged more words with in my one meeting, than I've had spoken to me by every person in this office in all 4 meetins. After a quick exam, and looking at the teeth they had worked on, they noted a few things - A) the fillings are so sharp, and so low after the extra polishing, there's no way for them to make contact anymore, and are worried they may cut my tongue, and the kicker B) My tooth is cracked, and I need to get a crown. Oh, the dentist today also told me no, I do not need invisalign, and my teeth are perfectly straight besides a small gap in the front, that is literally just cosmetic. The molars in the back are all straight, not pushing into eachother, and everything looks great from a alignmnet standpoint. He tried to upsale me from the second I walked in the door, til he got the yes, and then broke my tooth. Do yourself a favor, and hit yourself in the mouth with a pipe, before going here. My teeth have never hurt in my 35 years of living, until I walked into this god forsaken place.

Too bad there's no option for "no star". The staff that cleaned my teeth earlier in the year were…read moregreat. Not so impressed with the dentist who filled a tooth. I still have to be careful chewing on it. The last straw, however, is a " no show" on their part yesterday. The appointment had been made last month. AFD called and texted several times to confirm that I would be there. So why did I get there 15 minutes before my appointment time to find the door locked and office closed? It was 3:45. Their office supposedly closes at 5 pm. I called and spoke with Callie in scheduling. She was super nice but had no clue why the office was closed. No one else has reached out to offer an apology or explanation.

Kicked me out of the office in mid treatment because I couldnt pay $1000 dollars on the spot. There…read morewas no warning of the bill whatsoever, and apperently they do this so often they see it as normal. I recommend if you are to use this dentist, be sure to have 10k in your pocket just incase they need it or they will leave you in the street like they did me.

This is one of the best dentists I've ever seen! My husband and kids go here as well. ALL of the…read morestaff is wonderful. If myself or my kids have to be seen for a problem, we are able to get in to see the the dentist about our concern(s). I highly recommend this dentist!

Excellent dentist and overall business. I had work done about 3 years ago through my insurance…read more Paid my portion when I was there and of course the insurance richarded around and didn't pay about $250 of the bill. Windstone didn't send to collections. I have just received a text about once a month notifying me of my balance. I made a payment today and will pay the balance soon. That will be the only play I go from here on out. I know this isn't politically correct but there are no DEI hires in the place. Just excellent dentists and assistants on their own merit.

Awesome customer service! Easy booking, fast and efficient staff! Dentist listened to my concerns…read moreand was effective with the solution. This will definitely be my new dental home

Dr Gilbert made a house call for my paralyzed grandmother due to a previous nursing home abuse &…read moreneglect case. My family & i thank him tremendously for his efforts to check on her. If searching for a dentist in DeSoto County MS, look no further

From the owner: At Mark Gilbert Family Dentistry, patients in Olive Branch, MS receive compassionate, high-quality…read moredental care for the entire family. Led by Dr. Mark W. Gilbert, Dr. Evan Gilbert, and Dr. Eason Gilbert, the practice offers comprehensive family dentistry services including dental cleanings, preventive care, teeth whitening, restorations, extractions, root canals, periodontics, partials, and dentures. With over 30 years of experience serving the community, the team is committed to creating comfortable dental experiences while helping patients achieve healthy, confident smiles. The office welcomes children and adults, accepts most insurance plans, and provides personalized treatment using modern dental technology in a friendly, family-oriented environment. After hour emergency appointments are available.

My dentist Dr. Jackson has been my dentist for over 5 years. I am very happy with him and his…read morestaff. I went for my 6 month cleaning and was never notified that Dr. Jackson was no longer there. The dental hygienist was excellent, when she was through cleaning my teeth she asked me if I met the new dentist? I am not happy I was not never informed that Dr. Jackson is no longer there. I have a right to be informed of this information. Patients build a trusting relationship with their dentist. This is not the way anyone should be treated.

At a cleaning I was told I would more than likely need a root canal. I'm terrified of dentist but…read morethe day I was schedule for the procedure, Dr. Jackson made sure I was comfortable and had enough medication to be pain free. What's more is that he took the time to re-evaluate and decided I could get away with just a crown instead of the root canal. Never in my 46 years of living have I ever had a dentist down sale and suggest a less aggressive and less costly procedure. He's earned my trust and a patient. Highly recommend.

Dr. John and Dr. Michael are 2 incredible dentists, and more importantly, incredible people. I…read morewould highly recommend visiting them for all of your family's dental treatment! Our whole family gets treated here and everyone has had a great experience. I have very sensitive teeth and they were so patient with me and mindful of my sensitivity. Cannot say enough positive things about this place and these doctors! :) Highly recommend!!

From the owner: DeSoto Smiles Family Dentistry offers comfortable and quality family dentistry and dental implants…read morein Southaven, MS. We have served Southaven & DeSoto County for over 50 years. From Dr. Harbison to Dr. John Kakales joining in 1990, to Dr. Michael Vracar joining us in 2018, we want to give you your best dentist experience yet! We take to heart the verse in Matthew 28, which tells us how Jesus came not to be served, but to serve; we strive to serve our patients with that same level of love and care! If you have any questions or would like to schedule an appointment, call (662) 349-2351 today!

I have never had any problems with my teeth or a cleaning until a wisdom tooth became infected. Dr…read more Stonecipher gave me 5 days of antibiotics and scheduled the pulling 8 days out. After numerous shots and over 20 minutes of pulling, I couldn't take it anymore. Thankfully, the assistant suggested a break. I told them I couldn't take much more. Stonecipher put his tool down, walked out of the room without a word and never returned. I was handed a post it note with the tooth number and told to call an oral surgeon in network. I went home with a half pulled, infected tooth. I had to pay an emergency, out of pocket oral surgeon to fix the mess he left. They even had the nerve to try and bill me for the destruction. I should have taken him to court.

I had a bad experience today at this location. I have been in several times for a cleaning, a…read moretooth extraction and an evaluation of a crown that had broken. The crown eventually broke off completely and I had, or thought I had, an appointment for the remainder to be extracted today. When I got there they had no record of my appointment. Their records regarding the broken crown were inaccurate. They were unable to extract my tooth. As I tried to discuss the situation with the two women they tried to talk over me. When I asked them to let me talk they did for about 5 seconds and their main point was that it had over 2 years since I was in there to have the crown evaluated as if records suddenly become inaccurate after 2 years. I told them that obviously I made a mistake coming there and the one in charge gave me the condescending, "Thank you so much sir and you have a great day" as I left the office. I liked the young dentist but the poor recording of the staff on my appointment and records will not be tolerated by me. Good luck to you if you choose this dentist.

This place started off so wonderful and then things took a horrible turn…read more The staff and assistants were wonderful when it came to basic cleanings. They even gave me plenty of free samples. They follow COVID guidelines. During one of my cleanings, I was told that I had a small cavity and they would take care of it. The procedure wasn't fully explained to me before starting but they drilled out a small portion of my tooth. I was told it was so they could get all of the cavity out and fill it. Well, that tooth has been more sensitive and problematic than it has ever been. I visited them two times the following week so they could examine the tooth and determine why it was so sensitive. The staff could not figure it out and recommended a root canal. They took x-rays on all 3 visits and couldn't figure out why the tooth hurt. The staff was annoyed that I kept coming back and I could really tell they were fed up. A customer should never feel this way. I went to the dentist they recommended and they performed another x-ray. This dentist explained that fillings could take up to 6 weeks for the sensitivity to calm down. He also told me that the the filling looked loose or had too much adhesive and that could be causing the sensitivity. I was charged $200 for that visit. At least this dentist was honest with me and recommended against a root canal. I was told that he would send his findings to this review's office but I have still not heard from them. I never saw the proof that I had a cavity in the first place.

Mike, the manager at DDS Dentures & Implant Solutions in Olive Branch, Mississippi, is a really…read moredecent guy. I called him and he went the extra mile to take care of me. I would wholeheartedly recommend DDS Dentures & Implant Solutions in Olive Branch, Mississippi to anyone who needs affordable dental care.