I cannot say enough great things about Michaelis Mattress in Lexington! Several years ago, I bought a Tempur-Pedic Cool Breeze mattress with Nancy Price, who was extremely kind, patient, and provided outstanding customer service. We still love our bed, and experiences like that are exactly why we will only shop at Michaelis when it's time to replace anything. Shop local!! More recently, I bought a bed for my son that eventually started to break down and develop a slope. I reached out to Mike Clough, sent him some photos, and he got the warranty approved immediately -- truly amazing service. We brought my son into the store to try out replacement options, and Mike was incredibly kind, patient, and determined to find the perfect bed for him. Unfortunately, within a month or so, the new bed developed a large hole -- clearly a defective mattress. I contacted Mike again, and he went straight to the owner. They approved a full swap for the same mattress in a medium firmness. The new bed is arriving today, and I am so relieved and grateful -- especially during the holidays. Mike and the whole team at Michaelis Mattress have been nothing short of exceptional. Their customer service, honesty, and willingness to make things right have earned my loyalty. Highly recommend! read more

We have been amazed at the service that we received from Michaelis Mattress. So rare to actually receive service after the sale these days. We purchased a mattress last August from Mike Clough at the Lexington store. In less than a year we experienced problems with the mattress. After submitting pictures of the issues. we received a new mattress in less than a week!! The men who delivered the mattress and took away the old one were courteous and professional. It pays to shop with local businesses that appreciate you as a customer. We are looking forward to a good night's sleep again and I highly recommend Michaelis to anyone considering a new mattress. read more

During our purchase about two years ago, the Lexington, SC location was pleasant and delivered our $2500 mattress expediently. No complaints with the delivery or purchase procedure, However, after about a year and a half, our mattress became quite uncomfortable and failed to remain up to standards. This seems to be an ongoing issue with this location. When I called to discuss this problem, I was told that I should have purchased the box springs they tried to sell me instead of the current type I had and there was nothing to be done, especially given that we had moved since the purchase, which probably caused the springs to move. After our final move out of state, a wonderful company took a look at our mattress and told us that it was all untrue-our mattress had failed. Sealy confirmed the information we were told was not valid. They helped us out, we got a replacement and I cannot warn anyone enough to stay away from Michaelis in Lexington. So very disappointed at the unethical manner in which this was handled. read more

Great service from the first call, walk in, mattress laying, delivery, five star service just like it was 17 years ago! I walked into another mattress store right before and lasted 3 minutes. Michaelis is a professional store with professional help. Mike was my help and he knows his mattresses. He is patient and kind. He didn't mind at all staying late while we were undecided either. Delivery guys were kind, careful, and professional. The Shealy hybrid mattress is heavenly! It's all been so great! Value - it's going to cost to get the quality long lasting mattress you deserve. read more

very helpful. Turns out that they are not on commission and Just wanted to help me find the right comfort as well as support. Very pleased with our new Sealy. read more

My husband and I recieved amazing customer service, were made to feel welcome and appreciated, and our budget needs were understood and met. Our new bedroom set is insanely comfortable, I cannot recommend Michaelis enough read more

This is the best of the best mattress store around in South Carolina and the Midlands. Excellent & knowledgeable staff with inventory on all Tempurpedic models, Simmons Beautyrest, Sealy, and more. If you are in the market for the best nights sleep you have ever had, and for a healthier life, this is a must see and shop retailer. Voted the best Mattress Store by the readers of the State Newspaper for 10 years in a row! Come see what separates them from the rest. read more

I highly recommend Michaelis Mattress for several reasons. We love our mattress. Donna was personable, professional and very knowledgeable in assisting us. Visit Michaelis Mattress for a quality product. See Donna for assistance in choosing the mattress that is right for you. She was attentive and patient as we made our decision. read more

I woke up this morning with an aching back mainly due to an 14 year old mattress. So I decided to look up Michaelis since it's located Lexington. To my surprise they were having a Memorial Day sale and the prices looked reasonable for a firm Beauty Rest that I was interested in. We were pleasantly greeted by Donna as soon as we walked in. After introducing ourselves I told her I was looking for a king size BeautyRest. She had me lay down on one which felt firm and comfortable. She proceeded to let us know it was around $2500. I told her I didn't want to spend that much so we moved to another section of the showroom. During this time, I pulled up their Memorial Day add and asked about a specific one around $900. She had me lay down on another mattress which felt firm and comfortable. I asked again about the sales mattress. Meanwhile, another customer was laying on a mattress so Donna dropped my wife and I like a hot potato and never acknowledged we were still there. We walked around for a while waiting for her to return to finish answering our questions but she never returned. Very disappointed in the way we were treated. We were ready to buy a mattress today! read more