I have no idea why I was forced to go here as a minor nor do I understand why the rest of my family keeps going. I have experienced neglect, harassment, and discrimination from Dr. Volz or his wife, Laura. Despite immunology being a specialty and a textbook case, Dr. Volz neglected for over 22 years to diagnose my mother, my sister, or I with an immune deficiency. When my sister was finally diagnosed, he neglected to mention that it was genetic and that the rest of us should get tested. Turns out my mother and I also have the same exact immune deficiency. Dr. Volz would harass me about allergy shots and my asthma symptoms at every visit. I would, at every visit, turn down allergy shots, request that he not ask any more, and told him that if I ever changed my mind I would let him know. Also, I don't, nor have I ever had, asthma. The final straw was when Dr. Volz's wife, Laura discriminated against me. I have progressive hearing loss as a side effect from my immune deficiency (hmm, I wonder if I would not be going deaf had I gotten proper medical care here?), which is in my chart and on their paperwork. Because of this, I need to use alternative telecommunication methods. Laura straight up refused to communicate with me except by oral phone call, which is illegal under the Americans with Disabilities Act of 1990 and the Telecommunications Act of 1996. As a cherry on top, Laura then mailed out paperwork to my parents about privacy and permissions regarding communication with me (HIPPA violation, anyone? I was 22). read more

Every time I call this office. They act like they are surprised someone is calling and are very unsure of what exactly the doctor does. I was told he is an allergist but have no way of confirming this because the person answering the phone isn't really sure. its really annoying. Whatever I ask, the answer is: Ummm...OK...uhhh...well.... I'm not sure....maybe......silence......so what do you want.......do you want to make an appointment. Yeah. Like I wanna pay a $40 specialist copay to find out if he's an allergist or not and can perform a specific test. Anyhow, I finally ended up going, the Doc is OK and does an OK job at explaining your condition but the Bfld office and building are kind of run down. All in all would not recommend. read more

Dr Volz is fantastic, he takes more time for his patients than most doctors I've ever seen. He is friendly and smart. I am glad to have him as my allergist. read more

I first liked Dr. Volz as after getting severe chronic sinus infections for 4 years he diagnosed my immune deficiency and I got better with IV infusions. That is until he changed my medication. I was originally told by him that there was "a nationwide shortage" of the medication I was on. I became sick and instead of one or two weeks as illness used to last on my first medication, I was sick for six weeks and went through three rounds of antibiotics. I returned to see Dr. Volz who instead of putting me back on my original mediation, gave me another round of antibiotics and informed me that the real reason my medication was changed was due to cost. I am very disappointed and felt that I was lied to and deceived by his office just to save a few $$. Needless to say, I fired him as my immunologist. read more

I wish to give zero stars. They are NOT very professional. They don't take any cards for payment. They only take cash or check. That's seems really odd. I am trying to pay my bill with a health spending account credit card and they won't accept it. I am not very happy I wasn't told this ahead of time and will go elsewhere for treatment. read more

I have a very tricky and unusual immune condition -- I've had to see lots of doctors and Dr. Volz stands out as someone unusually willing to listen, to think outside the box in terms of solutions, and to order relevant and informative tests. My discussions with him are always lively and clear and intelligent. I've found the office too to be courteous and well-organized. read more