Original review:As a healthcare professional, when my husband was dx'd with a large mass in the maxillary sinus, with concerns that this may be malignant, I researched too many specialists to count; I was frustrated and confused after a full day of searching laryngologists on the computer. Then when I read about Dr. Setzen...his credentials, experience, specialties, and accolades from not only patients, but more importantly from his peers, I immediately told my husband, "this is the ONE!" With such an amazing background, and being so highly regarded in his field, I was expecting a very business-like, terse, rushed but professional and thorough visit. Were we ever surprised when this warm, friendly, reassuring doctor entered the room. His kind, personable manner belie his genius. He's got it all! My husband relaxed immediately, and although we are fully aware that there is always that chance this could be a malignancy we're dealing with, being in such experienced and knowledgeable hands makes it much less "frightening". Dr. Setzen was open, honest, and told us all the scenarios along with different options for each. He never made us feel rushed and took time to answer our many questions and address our concerns. Today the mass was removed by Dr. Setzen, and everything from scheduling the surgery to discharge from the recovery room, went very smoothly. Dr. Setzen was there to speak with us prior to my husband going into the OR, the surgery was over in the exact time frame he had given us, and he was out to speak with me right afterward. He makes you feel safe, confident, and secure in his care. With the exception of normal trickling of blood from the extensive work done in the left maxillary sinus, my husband is totally without pain! We can't believe it! He did have to call with a question tonight, and the doctor got right on the phone, after 8 PM, to talk to him...being so readily accessible to pt's when they call after hours? 5 more starsI told my husband, who is so happy with Dr. Setzen, that God or an Angel was guiding my hand the day I found this wonderful doctor. I would never think of going to, or sending anyone I love, to any other laryngologist. Dr. Setzen exceeds all expectations in every area. We have great trust and admiration for him, not to mention gratitude. As for his office staff...absolutely terrific! Prescriptions called in and ready for pickup by the afternoon we leave the office. Post op meds waiting for us BEFORE the day of surgery. Friendly, knowledgeable, helpful, accommodating and top notch, like their boss! :~) If you want the best, look no further. Health professionals are often the harshest critics, and I have nothing but great things to say about our experience with Dr. Setzen. Thank you, and your staff, Moya and Kathy, for all you have done. We could not have asked for more! Bless you!
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UPDATE:
My husband required additional procedure for some regrowth of the inverted papilloma. It was done in the office via a balloon procedure. As always, the office staff, and Dr. Setzen were as warm, kind and professional as always. Afterward, Dr. Setzen called me into the inner office and showed my husband and me every step of the procedure on the computer. He explained in detail where the balloon was being placed and showed us the film of each aspect of what he was doing. He was so enthusiastic and you could feel his passion for his craft. As for my husband, he raved about the support and verbal encouragement given by Dr. Setzen as he was doing the procedure. He is simply, without reservation, the only Dr. I will ever go to, or refer anyone I love (or even those I don't) to. As an admitted OCD RN who carefully studies and reviews doctors before making appointments, I can honestly say, we could not have asked for more! Words cannot convey our ongoing gratitude and trust in Dr. Setzen AND his wonderful staff! 5 stars just aren't enough!!! Thank you from our hearts!
Be Kind to Animals...They, too, are His Creation! read more