My family and I moved to Van Wert, OH from Miami, Fl about one month before the pandemic hit. It is…read moretherefore ironic that one of the biggest changes we have experienced with moving across the country centered around our health. This is something we continue to deal with because one thing we realized coming here was... that Miami healthcare is absolute garbage and that my new locality has better healthcare. Perfect example of this would have to be in regards to dermatology. For years... YEARS! I suffered not only with acne but with a skin condition in the back of my scalp... including my brother as well. I had it since I was in 9th grade. The condition was painful, sometimes more and sometimes less depending on how bad the episode was. Sometimes the pain would be mild, sometimes it hurt so bad it was awful to lay my head on a pillow, sometimes it just hurt that bad by itself. I went to dermatologist after dermatologist, trying to find a way to fix this. They all gave me different opinions on what it was and different treatments. I cannot describe the amount of different pills, ointments, and shampoos I tried for the condition... they didn't work or didn't work for long. One shyster told me laser surgery would fix it... yeah he couldn't explain how though... i didn't do that one. My brother and I started treating with Dr.Gray in Lima in June of 2020. We were both pretty jaded with all our prior dermatological experiences and expected to keep going thru this for the rest of our lives. For about half the year, we tried different pills and ointments that did not work until he decided that the way to finally fix this problem for good was to take isotretonin. It was a long treatment starting in January 2021 and ending in July...requiring constant check up with him and bloodwork because the medicine is very strong. Dr. Gray even was nice enough once we were starting to stabilize to do e-visits after our working hours as it was hard to constantly take off work. He would tell us to keep the faith that we would get thru this and it would get fixed. You know what though? It worked! IT WORKED! I can't describe what it feels like to be finally free of this problem after years of this. This man is a miracle worker! I pray that it would stick and except for one brief and flare up (i think due to stress), i have been pain free. I am thankful I tried one last time and got treated by Dr. Gray. I always tell everyone I speak to now, if you have a skin issue or need to see a dermatologist... you NEED to see Dr. Gray in Lima.

Have been a patient for 2 to 3 years. Called for a script for antibiotics before going to college…read more Went to pick it up and no script. I called office and was told she need to come in and be seen. I told the young lady SHE IS AWAY AT COLLEGE. She will need to miss a day of school and drive 6 hours for that to happen. Last seen in Feb. And now it's August. My issue is WHY DID YOU NOT BOTHER TO CALL ME BACK AND INFORM ME... OFFICE MANAGER WOULD NOT GET ON THE PHONE. BAD CUSTIMER SERVICE ON THIER PART. I MAY NEED TO TAKE HER ELSEWHERE.

First off to address the other review on here... you must have the wrong place because this office…read moredoes not have a Nurse practitioner and both physicians are males. Very friendly and knowledgeable staff. Trust them completely!

The office staff is UNFRIENDLY and obviously only there for the $$. The FIRST order of business is…read moreto sign a PUBLICLY displayed list of names of everyone who is visiting the doctor that day. If you're not comfortable writing your name on the publicly exposed list that sits on the counter top near the reception area, they refuse to see you. I was working 90 minutes away so called 4 times before arriving at my 1pm appointment to check on the Doctor's schedule. I agreed to the 1pm appointment because it's "the first appointment after lunch" and the staff shouldn't be behind schedule. I called because wanted to know if the appointments were running ON TIME today. 3 times the person who answered the phone said "Dermatology Physicians of Ohio, Please Hold" and clicked me into HOLD mode. They didn't ask IF I would be willing to hold. I hung up. Later, on the 4th try, after waiting out the HOLD, I was told "the doctor is running right on time". I arrive on time. I ask is the doctor running On Time? YES! At 1:07, I asked, how is the doctor doing on schedule? The reply was , "She is right on time". At 1:50pm the Nurse Practitioner apologized for running late. She hurried through a skin exam of my questionable looking moles and left the room promptly 6 minutes after she entered. Had I known the schedule was running almost one hour behind, I wouldn't have sped while driving to the appointment!!!! All they had to do was be honest with me when I called!!!! Don't visit here if you can find anyplace else to go.

This is hard for me to write…read more A while back my mother got a mammogram at her doctor and she told my mother she should get a core biopsy. Her primary care had found calcifications in the mammogram and she wanted it checked out. My mother went and got the biopsy at the Women's Health Center in Lima. After a week, she was asked to come in for her test results. The test results were being given to her the day before Thanksgiving and since I was off work, i told her I would take her and then we could have brunch together. It was easy finding the health center as it is in the same medical center as my dermatologist. We went inside and she checked in. We sat in the waiting room for about five minutes before we were called in and were taken to a room which looked like an office. I started to get worried because, this didn't feel normal to me. Two women then walked in and introduced themselves to me. One was the doctor who performed the biopsy, the other was a social worker.... and the doctor informed us my mom has breast cancer. I literally felt the room spin on me. I must have obviously reeled or showed something because they wanted to make sure i was ok. I wasn't but i tried to compose myself. The doctor told us about what was found, and the plan. They had a team of doctors... a surgeon, a oncologist, a radiological oncologist who would be working with her along with the social worker. The social worker would be there for my mom thru things and we were given the information on what we needed to do. They also said the surgeon would come to the womens health center the next week to check her over. I am thankful and appreciative that the Women's health center found my mom's cancer so we can do something about it. I am also happy so many of the services are there and will be there like the social worker and the radiological oncologist. At the center i noticed that there is also a wig center located inside that my mother may end up having to use. Like i said, this was difficult to experience and write about. All i can say is this... if you are a woman, get routine mammograms. Get checked out!

I scheduled an appt approx 3 weeks ago. I put all my info in, insurance info ,and received a…read moreconfirmation for my appt. I received 2 texts to confirm my appt. I drove 30 min to my appt only to be told, I just tried calling you to cancel your appt since we don't accept your insurance !! Seriously, gas at 5$ and you couldn't be bothered to call me in the 3 weeks before, instead of 10 min b4 my appt !!!!!