You know a company is great when the rep is even more excellent. Having Taylor as my go-to person for all things has been the highlight of feeling more protected and insured than anything for my car and home since I moved here years ago. Her coworkers at this location are all just as friendly and make you feel as close and as part of the family as possible. Thanks Tay for everything that you do, your hospitality, the check-ins and even your laugh is amazing and comforting. To anyone who reads this, you won't regret this team and all the possibilities that they have for you. ~JJM read more

My experience has been awesome. The staff operates with professionalism to deliver exceptional customer service. They are courteous and knowledgeable and truly listens to my concerns and respond accordingly. I must make special mention about Taylor G. She goes above and beyond exceptional customer service. She is truly remarkable. Mr. Popwell, you and your team are awesome. read more

My agent is Joshua Harrington and his kindness and patience were the initial factors in me listening to his workup of what State Farm would be able to offer me. I ended up with a much better rate and better coverage for both my auto and renters insurance than I had with my previous insurance company. Josh explained everything in detail and answered any questions that I had. read more

Joshua Harrington at Michael Popwell State Farm has the patience of a Saint! He is so engaging, so informative, so helpful! He was able to seamlessly change my coverage on multiple policies within a single phone call! I was with my previous State Farm agent for 26 years and I never experienced this kind of ease! It feels good to insured well....without overpaying! read more

Taylor Middleton makes this the best Insurance Agency around. She knows her stuff and is always available when I call. Very professional and knowledgeable, yet friendly and personable. I never feel like I am a bother to her. There are many insurance agencies out there-go with one where you get exceptional customer service! Michael Popwell State Farm is the best! read more

My POC was Taylor Middleton, she was able to work with my weird work hours and keep an open line of communication. The whole staff seems on point and I look forward to years of service between them. They were able to draft up a comprehensive plan for both home and auto, to meet or exceed my current policy and save me some money in the meantime. Highly recommend. read more

Taylor made the process of bundling our policy nothing short of seamless. She was very patient and knowledgable throughout the whole process. We were actually thinking about moving our policy to a different insurance provider but she was able to save us monthly and her professionalism and kindness sealed the deal. Thank you so much Taylor! read more

I went back to State Farm because of thier excellent customer service! Joshua H. was fantastic! He was patient, very knowledgeable and friendly. I daved alot of money bundling auto and home owners insurance-a very good deal that offer better coverage than my previous carrier. Love all that State Farm has to offer! read more

I had an insurance related dilemma that needed immediate attention and Mr. Michael was able to handle it expeditiously and with utmost professionalism. I have only experienced excellent customer service when it comes to their entire team. I would gladly recommend them for all of your insurance needs. read more

He was very helpful and communicative. He understood that some policies just wouldn't be right and helped me work with what I was able to afford. There was a degree of human connection to where it wasn't like they were just trying to sell you something but they were trying to work with you and help. read more

Joshua delivered true customer service. He's very transparent, up front and very knowledgeable. If your in the market for insurance I truly recommend you ask for Joshua you will not be disappointed. He really represents State Farms slogan "Like a good neighbor" he really came thru for me. Trina read more

Today I had to update my policy to add a new vehicle. I spoke to Josh. He did such a great job explaining the differences in cost/coverage. Every time I have called this office, the staff is great to deal with. read more

Excellent agent & staff... always looking out for the best interest of the customer! Also, have other policies with this agent. They review the policies and, without pressure, suggest additional options. read more

Taylor was most helpful with our accident and working through the forms and paperwork. We had difficulty with the title and she guided us through the whole process. Our thanks to Taylor! Ben and Rebecca read more

Joshua Coldwell had being g a great person, he never gave up on me, he continue fallow me and today he gave me a great cotization and I came to be part of State Farm just becouse of him practically read more

Winston is the best! He followed up with me every time I asked, made sure I had great coverage for a great price and took the time to really make sure I understood everything. Won't go anywhere else! read more

Taylor was very helpful. She made the process super easy and understandable! I definitely feel like i'm in good hands and have someone to call for any insurance questions! read more

Easy to work with. Very accessible and willing to go abobe and beyond. I dealt with Joshua Harrington at this office and am 100% satisfied with all of his hard work. read more

Michael Popwell spent a lot of time with us about our insurance options. He also gave us a great price for more coverage than I had with another insurer. read more