Ugh!!! Apologizes to the 1st reviewer. I am amending my original review which was done after the…read more1st visit. It was a good 1st appt. Downhill at a 1,000 mph after though. Broken lower molar. Needed a root canal or to have the tooth pulled. They got my husband in fast. Did X-ray and put him on precautionary antibiotics. Refused to make a follow up appointment.though claiming need for antibiotics to be finished. Told my husband if the pain continued (he was in periodic raging agony) after 3 days, to call them back and they would prescribe a different antibiotic, however no pain meds at all...broken tooth exposed nerve! Take a Tylenol or Advil!!! After 4 days he called and expressed the blinding pain he was still experiencing. They prescribed another antibiotic, no follow up or any plans for an exam. After another couple days, my husband came home from work, eyes watering and cheek hot & painful. I called Dr. Garlands office and was giving an appointment to see Dr. Garland the next day. My husband just wanted the tooth pulled now. He doesn't want a crown anymore, he just urgently needs the pain to end. I was called back within minutes by reception in Dr. Garlands office and he (Dr. Garland) couldn't call us himself but made her call and cancel the appointment & he refuse to see him even to examine to see why he was in so much agony. WHY? Um, BECAUSE they don't pull painful teeth. Now they claimed we needed an oral surgeon. An ORAL SURGEON to pull a tooth. A tooth Dr. Garland was salivating ($$$) over which would include multiple appointment and procedures but could not provide pain relief or pull the tooth. In the original appointment, pulling the tooth wasn't removed from options but a crown was a better idea and my husband agreed but the pain was 10 to 20 times a day, lasting from 10 minutes to an hour every single day. The receptionist was extremely nasty, rude, bitchy and toward the end of the call... nuts. Dr. Garland apparently isn't very confident in his work or he is in it just likes those big ticket items. Either way, in an emergency that your dentist help create by not addressing the severe pain, refused to do even an X-ray or see my husband when we called begging for help. We begged to just keep the appointment the next day, even to just be seen by the dentist again. Nope. They were so frustrating to deal with and in the end did NOTHING to remedy the broken tooth nightmare. Dentist...sheesh, whatever. Recommendation - find a larger dental office so you have options, they can confer with each other for solutions and you get a higher professional interaction with staff.

Made an appointment one day for my sister, my sister shows up, and then they say the appointment…read morewas made for another day. What a waste of time. Wish I could give them no stars.

I have to downgrade even though my original review is still accurate…read more I went in here for the first time months ago for one problem. They exhausted everything they could from the insurance company as 'preliminary' to remedying my problem. We're months into this and I've YET to have my problem corrected. Just found a new dentist who will see this issue through to completion. This problem could have been remedied so long ago it's not even funny. I'm so disgusted.

I gave them a chance twice. I had a filling done lack there of …read more. Dentist said if tooth cracked he'd put crown on I'm still in alot of pain ..Called My insurance company and got a lot of information.. I'll let them fix at their cost an ill be looking for an 0wner operator...

everyone was very nice the office was very updated and…read moreclean. I had a great cleaning from hygienist. dentist was very helpful and patient . very pleased overall. Mary lisk

I'm always pleased with the entire team. friendly, professional, and helpful. I've been going to…read moreGateway dental for few years and always got the best experience!