I've had an almost universally good experience with this practice…read more Bad first: parking is a bear. Give yourself lots of time to find parking, and be ready to park in the grass if need be. The parking lot is too small for the hospital and outpatient facilities at Wellstar Paulding, unfortunately. After that, all is good. The office is easy to locate, with good signage. The front waiting room is pleasant, including a small sectioned-off area for kids. The front desk ladies and the checkout ladies were both pleasant. My tech, Reginae, was very kind and patient, hearing out my problem and going over my history. Dr. Mildenhall is fantastic. He remembered me in spite of it being several months between visits. He heard out my problem and did a thorough assessment, educating me and walking me through the whole way. He handled my anxiety about some procedures like the scoping (going in with a scope to look at your sinuses) very well. He explained my options and set up a long-term treatment plan, and then he even walked me to the front checkout area. Very personable. Terrific office, and I'm grateful to be a patient here. Recommended.

If it was possible to rate this 'Medical Facility' zero stars, I would…read more The first time I went for Sinus help.. it was lacking a bedside manor, professionalism, and knowledge.. against all I felt I still wanted to give them a chance and set a surgical consult, which was over two months out.. a week before the consult they called me and said the surgeon was 'busy' and couldn't attend. so thay never happened, today I tried to give them a second chance.. the receptionist was offended that we wore a mask.. my husband was with me and he just had a kidney transplant and his immune system is compromised right now, she couldn't even remember that it was me as the patient.. the person that took us to the room, was cold, no bedside manner at all.. she said they were 'scoping' me which I had no clue what that was and I asked and she was offended that I even asked.. my husband asked her to put on a make and gave the reason and she said no, as she was about done and we needed to just let her finish her job.. I couldn't believe that she refused.. I just had to leave.. I hate giving bad reviews but anyone seeking Ear Nose and Throat Care in Paulding County... do what I should have and drive futher out to find someone who actually cares about their patients. So unbelievably disappointed .

Horrible, only one visit sent me for CT and was done. He said that I had sinus surgery, and I have…read morenot. He seemed & said like he was going to help me figure out what is going on. Then had nurse tell me to go to a different specialist. Big waist of time.

This GENTLEMAN is a 5 star doctor to say the very least. Dr. Vick takes his time with you and truly…read morelistens. He cares about his patients. He is a valued member of my healthcare team. If I could give him 10 Stars I would. I have even had tubed put in by him in the office and it was literally PAINLESS. Thank you Dr. Vick.

I have seen Dr. Vick a few times now and I think the world of him. I have actually referred others…read moreto him already. Dr. Vick has recently also placed tubes in my ears in his office and he did it literally pain free. He cares for his patients and truly listens. This is who you want to go to for your ENT.

Dr Fletcher and his staff are outstanding. From getting an appointment to his caring bedside manner…read moreand treatment , everything and everyone were top notch. As a physician myself this is atypical and I will continue to see him and refer patients. Dr S Williscurry

Dr. Fletcher and his staff are wonderful. The office setting is very professional and convenient to…read morethe expressway. Very easy to find. Ashley and Brittany are the BEST! They kept me abreast of upcoming appointments and ensured I knew what was going on throughout every step of my procedure and recovery. I highly recommended Dr. Fletcher and the Georgia Center for ENT. They are very patient oriented and dedicated to providing a high quality customer experience! Thanks guys!

I highly recommend this doctor. He did an excellent job fixing back my nose. At first I couldn't…read moreeven smell anything due to rhino sinusitis. My nose was damaged by toxic fumes doing september 11, 2001 when the towers collapsed in NYC.

Fantastic explanation, takes his time at each visit to go through details of treatment and…read moremedication. The best!

Dr. Carmichael performed my sinuplasty and turbinate reduction, as well as removed my nasal polyps…read more The surgery went very well. He was thorough, informative, and provided all the information I needed. An excellent surgeon--highly recommended!

Good experience with staff, nurses, PA, and the doctor! It was easy to get a pretty quick…read moreappointment! Electronic checkin keeps you from having to fill out a million documents. The doctor took time to understand my difficulties, answered my questions patiently, and educated me about what I might experience in the future. He explained to me at what point my symptoms indicated that I needed to be seen in the office. While my condition may not go away, I felt more educated, and supported when I left. Education and understanding are very important when you are the patient! They are not part of Piedmont Physicians! +++++++++!

I went to ENT on 8/15; the visit was what I expected found out I had some hearing loss and need…read morehearing aids. Set up an appointment for 9/8 to go to Atlanta to get hearing aids. 9/6 I get a phone call from ENT saying they won't be able to keep the appointment and wanted to reschedule, I wouldn't be able to get in for about a month, so I decided to cancel the appointment. Today I tried to schedule an appointment with ENT and found out they aren't taking any appointments and don't know when they'll start taking appointments. If you need hearing aids don't use this ENT, I spent nearly an hour trying to get someone on the phone and they have only two locations for hearing aids and both are booked up for months.

First & foremost, my ManBaby's Total Thyroidectomy was an unexpected longer than normal procedure,…read moreyet a success, praise God! No matter the type of surgery, I'm sure everyone exudes some sort of anxiety. When we arrived this morning, every aspect of the atmosphere & staff negated that anxiety. The center is immaculate as if its still in grand opening mode, the center has been open for 4 years. The simplicity of the space, decor & welcoming staff was bar none. We checked in with Robyn, the Patient Care Representative who offered us her friendly face & spirit while providing the basic pre-surgery game plan. After a brief wait we were taken back to the pre-op area. Theresa, the fantastic & fabulous Nurse, chatted with me & my ManBaby like we've known each other for years. She provided amazing bedside care while going through her proper identification, triage & prep procedures. Theresa, truly made both of us relaxed & ready for surgery...ok, made me relaxed & ready. Dr. Kevin Haim, the Anesthesiologist entered with his laid back & engaging demeanor. He handled his pre-screening duties & my ManBaby was on his way to the surgical area. I was escorted to the Surgical Waiting Lounge, that was peaceful & comfortable. They offer complimentary tea, coffee, water, sodas & snacks. A vivid flatscreen that I tuned to ESPN to keep me company while staying cool, calm & collected. Lisa Greyard, R.N., another rockstar on the Nurse Squad, who also serves as the Nurse Manager, greeted me & asked if I need anything...I had a Ginger Ale to go with my complimentary pretzels. By a blessing of chance, I saw Dr. Shatul Parikh on his way to the surgerical area. He was kind enough to stop in a moment to introduce himself & assure me that my ManBaby was in good hands. Trust & believe, I already prayed over his surgical hands before we met. About an hour into the surgery, Theresa came out to update me that the surgery was taking longer than normal, which I appreciated. A few minutes later Dr. Parikh came out to let me know why of the same & that my ManBaby was having breathing complications due to the enormous size of his Thyroid. Before I could elevate my concerns, Dr. Parikh explained everything in lament terms, assured me his team was in place if anything escalated & that he will do whatever necessary to make sure my ManBaby comes out on top. & before he walked out, he shook my hand & told me all would be well. Another 45 minutes & my ManBaby's surgery was completed. He was taken to post op, where I was able to lay my eyes on him. Skye, yet another VIP of the Nursing Team was on deck taking exceptional care of him in recovery mode. At 1st, I was a little ruffled about the 1 hour drive from my ManBaby's place to get here, as his PCP is only 10 minutes away. However, after my experience as a patient's Mother in addition to my previous due diligence, I am very THANKFUL & HAPPY that we came to Northwest ENT Surgery Center. We had to return the next day to have the drain removed from the side of my ManBaby's neck, & experienced the same esteemed & professional patient care we were bestowed upon yesterday. & Donna, the Surgical Nurse who was in his surgery, came out to meet me & genuinley offered her concern on his recovery thus far. Dr. Parikh stepped out of his upcoming surgery to give my ManBaby another look over & we were on our way. Thanks to the superb Skye, she was able to get his follow up appointment to another office closer to his place...outstanding service. Side medical tidbit: most Thyroids are 'normal' size of a plum or apple. My ManBaby's Thyroid were sizes of a Mango on each side of his throat...hence the 2.5 hour surgery. An unlimited & unshaken amount of humble & grateful THANK YOU's to Team Northwest ENT Surgical Center for providing us with exceptional medical care & a PHENOMENAL PATIENT CARE EXPERIENCE & making my ManBaby better than before. Nurses Rock!

First, the doctors here are great! Friendly knowledgeable,…read moreand took very good care of me, I had a septoplasty and although recovery was rough the results were unexpected. I'm able to breathe out of my nose for the first time in over 30 years and most of my snoring is gone. I'd give both doctors and nurses 5 stars. The biggest issue is the billing department. I prepaid surgery, and received a bill 7 days after surgery. They send you messages constantly like a debt collector until it's paid . Here is the irony. The billing department actually owes me money. They've owed me for three months. I've called, spoken to 3 people. Yet a check was never sent to me and I'm still owed money. I've never received it. The other issue is calling the phone line is like calling the IRS. 10 prompts through the IVR. Sometimes you get someone, other times you get a VM. It's very frustrating. Aside from the difficultly reaching folks there , the fact I was spammed with bills, when they owed me and still haven't paid me. It was a good experience.