Had an amazing experience at Dr Payne's office last week. He gave such a thorough exam and explained everything in a way I could understand. The Hygienist gave me the best cleaning. So happy I found this office! read more

I came to Dr. Payne after having gone to 2 different other dentists and 2 endodontists. I had pain that lasted over a year. I had only been chewing on one side. On my first visit to Dr. Payne he found that I had an extra nerve that wasn't addressed in my prior root canal and sent me to a specialist who fixed the issue. He also repaired my fillings and I was FINALLY able to eat on that side of my mouth and there was no more pain!!! He also recommended other service based on an AI analysis of my x-rays. I feel super confident when I go to Dr. Payne that he's going to listen and have the expertise and resources to fix any issue. I highly recommend! read more

Dr. Payne is a great dentist. He has the most up to date equipment. His staff is friendly and professional. I would recommend him to everyone. read more

Dr. Payne is amazing! I've had a lot of dental issues. He's helped me get them under control. He's caring and attentive. I would recommend him with no reservation! Best dentist I've ever had!! read more

The staff is pleasant and the office is very nice. Dr. Payne is always help and honest about my dental care. He is patient, knowledgeable, and very caring. read more

Do not be fooled by Yelp and Google reviews from infrequent flyers (once a year visitors/patients, etc.) or those disillusioned by this Dentist's chatty nature. He will keep finding nonexisting issues with your teeth, over-explain the pseudo-problem, to make the problem big and to make sure his income is secure. Yes, this is clinical malpractice, but the whole office colludes with his criminal behavior, so good luck trying to prove it. He will also utilize professional associates who also "practice" dentistry to help cover up his mistakes and fraudulent activities. Beware, you've been warned. This is one of those ratings where only a (-) negative symbol or star could capture the truth; however, these platforms force a selection. So, minus 10k stars for the lies, another 100k stars for the cover-up and lack of accountability, and million negative stars for the damages this office and Dr. Payne caused and never fixed. read more

Dr. Payne is absolutely the BEST. He and his dedicated staff are caring, honest and patient-friendly.

Dr. Payne and his entire staff make going to the dentist's office a....(wait for it...) PLEASURABLE experience. He is without doubt the best dentist I've ever had, and the people he surrounds himself with and who support him are not only in and of themselves great people and consummate pros, but they reflect his character and sense of praxis. You'd have to have a hole in your head not to have Dr. Payne fill it up. read more

This is the best dentist office!! The staff is so friendly and goes above and beyond to make sure patients are comfortable and taken care of. Dr. Payne does a fantastic job, and his staff is excellent! The dentist is a scary place for me but the staff here makes it bearable and as pleasant of an experience as it can be. Thankful for this office, and would recommend this office 10/10! read more

One of the best experiences I've ever had! Fabulous front desk, dental hygienist and of course dentist. The office is spotless and the service is great. They are knowledgeable, friendly and courteous. Thank you! read more

Heard this was a decent doctor. Called in to make an appt. The front desk reception is laughable. Poor doc hired the WRONG DUO and his practice will most likely suffer soon enough. First was just cut off passed on to somebody else, they were clueless as to what techniques or machinery they used, and didn't even want to tell me what orthodontist they work with! That doesn't seem odd at all...lol smh Having to see a dentist is stressful enough. A lot of zombies out there will give a 5 star rating because a doctor gave a decent cleaning. Find a place that seems a little more welcoming, knowledgeable and just a tad more welcoming.... read more

I drive all the way from Pasadena to Santa Monica just to see Dr. Payne. I lived in the Bay Area for 3 years and would schedule my dentist appointments around my visits home. That alone says a lot! I needed an emergency root canal 8 years ago and luckily stumbled across Dr. Payne. Like most people, I HATED going to the dentist. Not anymore! Dr Payne walks me through all of my procedures and constantly checks on me to make sure I'm comfortable. I can feel pressure when he's working on my teeth, but I'm never in pain. He's pulled off some serious miracles with some of my teeth. He's like the best of both worlds. Old school knowledge with modern technology. I tried going to another dentist closer to home and they tried to rip me off. I asked Dr. Payne for a 2nd opinion and he was very honest with me and went over my x-rays to explain every area that showed concern. He discussed what needed to be addressed now and how my current habits will effect my teeth 10, 20, 30 years from now. His 2nd opinion saved me almost $2,500. His staff is really great too. They're always friendly and professional. You can tell that the office is more like a small family. 8 years later and he's now the dentist for my parents, husband, siblings, cousins, friends, etc. I always refer him and everyone keeps going back. I'm very lucky I found him. read more

I highly recommend this office for teeth cleanings! The receptionist was very friendly and got me in right away for my appointment, greeted me with a smile and helped me finish my paperwork. The dental hygienist was super detailed and informative. I don't think I've ever had such a thorough cleaning, and he was able to answer all of my questions. Super kind and seemed to enjoy his job. Dr. Payne = 5 stars! Just like his staff! He took his tiny camera and checked all my teeth for cavities - unfortunately he found two but without the camera and only the x-rays they would have been close to impossible to spot (yay for tiny camera!). He informed me of all my options and we set a game plan to attack the issues. Going back for the fillings next week. Weirdly satisfied with this dental appointment... who knew a dentist appointment could go so well?! read more

5 stars for the amazing Dr. Payne! I had been wanting my teeth filed for years! I had asked my regular dentist to do it and she simply said no and suggested veneers. Can we say money hungry??? No thanks lady, on to the next one! And that's when it happened...Dr. Payne in to save the day!!! Not only did he give me the smile I've been wanting for YEARS, but he took the time to explain everything to me so that I was clear about what I was getting. The icing on the cake you ask? Smooth music while he works his magic, not that boring, annoying "hold" type of music, the good stuff you can jam to, LOL! I was nearly an hourly late (for the second day in a row, I know what you're thinking...who do I think I am showing up an hour late 2 days in a row right? I would totally be thinking the same thing but that's totally besides the point) He still fit me in and I wasn't even rushed. He took his time and I genuinely enjoyed my dentist visit! The entire staff is warm and welcoming too! read more

I can't say I very love going to the dentist, but Dr. Payne and his staff make the experience as pleasant as possible. First of all, the staff is super friendly and accommodating, and they are always on time and organized. The office is nice, clean, and they always have snacks and water available. Secondly, the technology in this office is top-notch. Not only can I watch comedy specials on Netflix while I'm getting my teeth cleaned, but when it comes to diagnosing current or potential tooth problems, state of the art equipment is used to show me exactly what is going on with my teeth so I can see for myself. I've learned quite a bit from just being shown what is happening rather than being told. I always know I'm in good hands with Dr Payne who is extremely knowledgeable and professional, and I know I've avoided huge dental bills down the line due to his diligence in preventative care. read more

My first visit to the dentist in such a long time. The entire staff is so polite and professional it made my visit that much better. They truly show how much they care about the overall health of your teeth. Dr. Payne is awesome!! read more

This was unequivocally the most comprehensive dental exam I've had as an adult. All the staff were friendly, engaging, and displayed superior professionalism. Dr. Payne was exceptionally knowledgeable with great practical tips and explained every rationale behind his recommendations , including helping me to prioritize things. As a physician myself, I appreciated his wonderful bedside manner. My cleaning was also superb and the technician took care to ensure I was comfortable and aware of all the findings throughout the cleaning. I was extremely happy with my services here and look forward to returning for my dental care. Highly recommend! read more

By far the best dentist experience Ive ever had! Dr. Payne and his staff are very caring professionals. Ive been going to them for 6 years now and I have no complaints. Their office is new, modern and clean. The equipment is always top notch... keeping up with whats happening in the world of dentistry. They were even willing to work with my insurance when my work changed over to keep me as a customer. The play jammin music (which I love) and have wireless headphones to watch shows during longer procedures. Both Dr. Payne and his hygienists are easy to talk to and are willing to take the time to explain to you what is going on. Dr. Payne helped me whiten my front tooth which Ive been wanting to do for a while... he special ordered whitener free of charge and has changed my smile forever! I really can not recommend them enough!!! Going to the dentist is actually a very present experience for me.. 5 stars ALL DAY read more

Dr. Payne is the ultimate professional. He is very pleasant to go to and has a very reliable and friendly staff. I would definitely recommend his services! read more

Dr. Payne is truly a wonderful dentist, knowledgeable, patient, and able to even give anesthesia injections without the pain of the initial injection! The clinic is impeccably clean and the staff extremely friendly. They call to remind of appointments and to follow-up after an appointment and make sure everything went well. Truly a great experience. read more

Dr Payne is an excellent dentist. He is very friendly and explains things really well. I was a bit nervous at first because I really don't like to go to the dentist but he really made me feel comfortable. read more

This was probably the best dental visit I've ever had--not because my dental outcome was so great (yikes, $3,000 worth of work to be done...), but because Dr. Payne and his hygienist were so thorough and educative during my first visit. They spent nearly three hours with me going over my dental situation in great detail, satisfying my intellectual curiosity and being honest about how to triage my care, never up selling me like I experienced with my last two dentists. read more

Had a great experience. Everyone was super nice, and they were a lot of fun to be around. Additionally, they gave me answers, regarding my teeth, to questions that I gave up asking because I've never received good advice from any other dentists. They were very smart, knowledgeable, helpful and reasonably priced. I've found my new dentist thanks to the referral from a friend. read more

My visits are always great! Dr. Payne and the staff are always so pleasant and seem to genuinely care about the patients on a personal level. I have been late a time or two and still was seen right away, thats rare in most places! I also love that Dr. Payne presents his patients with options and doesn't try to push the most expensive thing on us. I will continue to be a patient as long as possible! read more

Dr.Payne is a knowledgeable and caring professional. I usually loathe going to get dental work but he and the staff here are awesome. Dr. Payne is huge on patient education and wants you to understand. He's also personable and easy to talk to...he just gets it. 5 stars! read more

Dr. Payne is a great dentist. He shows genuine concern for his patients and is very knowledgeable. His staff of hygienists and receptionists are excellent as well - everyone in the office is warm and friendly. I highly recommend Dr. Payne and his dental practice! read more

Dr. Payne has been my dentist for a few years now. He has gotten me through everything from standard cleanings to dental implants and cosmetic procedures. Not only is he an incredibly skilled dentist, but he has always helped me remain calm, been very personable with a great sense of humor and friendly. He is knowledgeable and kind and his staff is great too. I am very happy with the outcome of all of his work. I know I am in good hands with him and would not go to any other dentist. I highly recommend him. read more

Dr. Payne is very professional and super knowledgeable. He always starts appointments on time and has an excellent attention to detail. Beautiful, clean office and the whole staff is pleasant. Highly recommended! read more

Excellent dentist who really, truly cares about his patients. He is patient and kind and an all around great dentist

I have been a patient of Dr. Payne's for about a year and half now and he is honestly the best dentist I've ever had! He is very easy to talk to and helps you feel at ease in the chair. I've never had any cavities so I only go in every 6 months for my check-up and cleaning but he is super gentle and takes his time with you. The staff is also very friendly and they offer you fruit or water to drink when you first arrive. Honestly, customer service is not lost here. Kudos to Dr. Payne's office! read more

Well let me start by saying that I am a dentist and it is really hard to find someone that I trust to treat me... Thankfully Dr. Payne and his wonderful staff are there to take care of my teeth!!! Two days before my wedding my stress got the best of me and I chipped my bottom front tooth!!! Dr. Payne fixed it; taking the time to make it feel and look like it had never been broken!!! read more

Dr. Payne is so amazing! Normally the dentist office is the last place you want to spend 45 minutes to an hour of your day, but I actually look forward to my dentist appointments. From the moment you walk through the door the staff is warm and attentive. Dr. Payne utilizes some of the most most advanced equipment and he is very thorough. He recently repaired my bridge, a process I was totally dreading because of my last dentist, I had no pain or discomfort. He is so professional. My mother is very picky and she even looks forward to her visits to Dr. Payne. I am so happy I found a good dentist. I tell all my family, friends and coworkers if you need a dentist look no further than Dr. Payne. read more

Dr. Payne is my favorite dentist EVER. Awesome dentist and staff! Five star service.

I've seen Dr. Payne since he took over the practice on Wilshire, and since then I have recommended him to several friends. I trust Dr. Payne, which hasn't been my experience with all dentists I've seen in Los Angeles, and this is why I return and recommend him to friends. Additionally, Dr. Payne and his staff are extremely friendly and helpful which makes for a positive experience, even if I'm getting a cavity filled! read more

Needed a dentist while new to town. Love the office and Sr Payne. Very professional. He immediately knew what my issues was. And treated it with a very low expensive treatment. Would highly recommend. read more

I came into Dr. Payne's office for a cleaning and walked out with him as my new dentist. Dr Payne and his team offer the warmest welcome from the healthy snack choices in the lobby to educating their patients on dentistry. I figured I was doing everything correctly until Dr Payne introduced easier and inexpensive ways to optimize my dental health. He also pointed out a dental error from a dentist in the past and helped me in building a case to get the work redone for free. This office really changes the way people view dentistry. He has a great sense of humor and great music which makes the dentist experience exciting. He takes his time and makes sure everything is done right (which still ends up quicker than most dentists).He makes sure you are always comfortable and does honest an painless work ensuring that his patients are left with the highest quality of work for the most reasonable price. Outstanding customer service with the team as well. I highly recommend his services. read more

Dr. Michael is the BEST dentist!--I highly recommend him. He's thorough, experienced, concerned and PAINLESS.--His staff is wonderful as well. They're professional, cordial and efficient. I feel blessed I was referred to him. read more

I was referred to Dr. Payne by a friend while I was living in LA. Dr Payne is very knowledgeable, thoroughly goes over any questions you may have. Office is immaculate & staff is friendly. Now I live in Upland & drive all the way to Santa Monica to go to Dr. Payne. I've recommended Dr. Payne to family & friends as well. read more

Dr. Payne is an excellent dentist. He has all of the latest technology and uses it to treat you. I feel confident that he knows what he is doing and does an excellent job. I recommend to all who ask about a good dentist. He is not only good, but great !! read more

Met with Dr. Payne for the first time recently, he and his staff could not have been nicer or more accommodating. He is very knowledgable and walked through in great detail what my various options were. He took his time and was not running back and forth to see other people. I have since recommended him to pretty much everyone I talk to. While I'm never looking forward to a dentist visit, I am looking forward to seeing him again. read more