The ABSOLUTE worst dental experience of my life. Last time I was here was in August of 2015. Why did it take me so long to write a review on them? Because there were so many things that went wrong with this place that just out of pure laziness, I didn't want to make the effort to write such an extensive review. Ok... Here we go.
1st. Let's start with the simplest problem. PARKING. Each time I went here, their parking lot ended up costing me 12 bucks. Why? If you're lucky to find street parking, make sure you leave 2 hours early because in Santa Monica this is nearly an impossible feat. So, imagine.. having to go to their office a total of 4 times, that's almost 50 bucks.
2nd. After I made an appt with them I ended up getting a canker sore from just a lack of everything but I'm use to it because ive suffered from this since I was a baby. My mother and my brother suffer from the same danmned thing. If you know anything about this, you know that they are NOT contagious. It's caused by stress, lack of sleep, and a vitamin deficiency. So, I called them up to reschedule for a time after I have healed and, was it Joanne(?) tells me, "Oh, you should really come in then because the doctor might have something to help you heal." I said oh, ok... And kept my appt. I get there the day of and guess what? Not only did the doctor see me for less than 5 minutes, he said there's really nothing he can do till I heal and walked out of the exam room.
2nd and a half. The dental hygienist that was suppose to clean my teeth looked at my canker sore and says to me, "Um..ya (In the most valley girl voice). I can't really do anything because you're probably still contagious." I looked at her like, WTF??? How are you working in people's mouths and not know what is and is not contagious?!! Then she goes on to tell me that her mom suffers from canker sores and when she gets one, she stays away from her father. My reply was, "Well, then, your mother doesn't have canker sores, she has herpes."
3rd. The front desk women are not only creepy but just straight up obnoxious. The lady (I call her that hesitantly) is so demanding and loud. She uses intimidation to get what she wants. Then there's the receptionist. She's the girl that pays you unwanted and unnecessary compliments in the most awkward weird way. It's hard to explain. It's just bazaar.lol...
4th. They still use film for X-rays!!!! So friggin archaic. Any decent dentist is now digital. If your dentist isn't, find a new one. After my nightmare with this doctor my new dentist caught 2 cavities that Dr. Mogharei missed!!
5th. I had a crown done that now after 5 months, I still suffer from tenderness and chronic pain. My new dentist and I are hoping the pain subsides because now I'm not sure what I have to do to fix this or even if I can.
6th. Today I go to the mail to find a bill from them for another 335 bucks of which I paid in full when I was there. I immediately called my bank, got a reference number and called their office and gave them a piece of my mind. I was so angered by their absolute disgusting methods, I just couldn't hold it in.
7th. Their office is is so unclean. The spit cup I used had blood spattered in it and the whole office is in dire need of a facelift, including their equipment. The whole time I was there, something in me kept wanting to leave. I should've listened to myself but I didn't. Now I'm suffering the consequences.
Luckily, I found an amazing dentist that is the complete opposite from this archaic office.
And one more thing. At one point I had to reschedule one of my appts. When I called, that same obnoxious woman that handles the finances picked up and basically bullied me into coming in. Telling me that I will be penalized if I cancel in less than 24 hours. "You know what bi*ch, sometimes life happens and it happens at times you don't expect." I have no idea how she actually got me to feel bad about it but I did and I went in bringing cupcakes! Unbelievable. All I can say is, I felt bullied. so embarrassing.
This is the kind of experience when you don't realize how poorly you were treated till you leave and find someone else. Like dating an abusive guy thinking you don't deserve better. Trust me, you deserve better!!!! read more