Great doctor that knows what he is doing. Easy to communicate with, caring and respectful. The…read morepeople at the front desk are very nice as well. An overall good environment and great doctor.

Always very honest and polite. Referred me to another doctor in his practise when he found my case…read moreneeded a little more work. I appreciate his humility, his businesslike attitude, and continual willingness to figure it out. He's not the warm fuzzy type but he is a very professional person.

Santa Cruz DPC is awesome. Dr. Yarme has the elusive 1-2 punch of competence and compassion that is…read morehard to find in doctors these days. He is open to discussing my ideas for treatment, but will tell me in a respectful way when he doesn't believe something is in my best interest, like a wise owl guarding over my health and well-being, looking out for the long term risk/benefit to any approach. He also really cares about me as an individual, and works hard to help me towards my goals. Adam was my doctor in my high school years, and when I moved back to the area, I knew who to go to when I was having some health issues. A real family doctor, he identified my dad's cancer, and supported him through the acute years of chemo after setting him up with a great oncologist. My dad is stable and healthy a decade later. He also treated my grandma (nonny) and came to the bedside of her hospice room during those last days of her long life, sharing stories, laughing with us. He's made a big positive impact on my family.

Adam is an amazing person and doctor. He is always very supportive and makes time for you. Molly,…read moreoffice manager/rn is just as wonderful. I feel very fortunate and grateful to have found them!

Dr Christoffersen is the best! If you are in need of hip replacement, he's very experienced,…read moreknowledgeable and his team of professionals is first rate! Excellent patient care from beginning to end. He was a blessing. He took the time to listen and explained in laymen's terms what to expect regarding surgery on hip replacement and the extreme importance of followup with physical therapy as well as occupational therapy. My husband felt empowered knowing he didn't go through it blindly and all questions were answered clearly. Successful surgeries, Excellent Doctor and compassionate team were the perfect combination. We were very fortunate to have Dr Christoffersen talent and experience restore mobility and able to live a pain free life again.

I went to Dr. Christoffersen for a hip replacement. A colleague in his department referred me to…read morehim. I had an x-ray taken about 6 months before that showed my cartilage was very thin in the area. I had a steroid shot that helped for several weeks by his colleague. My pain had gotten really bad radiating to my knee and down from my hip. Dr. Christophersen said that pain in my knee and down wasn't associated with the hip which isn't true. He wanted me to get another opinion and I would have to go over the hill to the San Jose area to a doctor, I was already in so much pain, He didn't seem to care. His colleague thankfully gave me the name of an orthopedic surgeon from Golden State Medical Group in Capitola. Each time you see a doctor it takes a month to get an appointment, This Dr. took an x'ray. In a month he scheduled me for hip replacement surgery. He also did the anterior approach with is a much quicker recovery than the posterior approach which Dr. Christoffersen performs. Its been four months and I am back at Zumba with little pain. I am thankful to have been sent to this doctor by his colleague. I really felt like Dr. Christophersen had no sympathy for my pain. He could have taken another x-ray and seen it was deteriorating. If you are having hip surgery go to Golden State. I was able to cross over from Palo Alto Medical foundation, thankfully!

First visit here~ the Dr. listened to what we had to say but didn't have much of a sense of humor…read more When you're afraid the Dr's going to tell you that you have a tumor, some sort of sense of humor would help (IMO) a patient. Office is very clean. Checked in with Heidi who was friendly and helpful. I'll go back if I need to but just be aware he's not the joking type.

Dr. Novic is kind and smart. He really cares and listens to you. He's not one of those doctors who…read moreare looking at their computer and typing the whole time.

Tom is a consummate professional in all aspects of the business. His greatest skill is the ability…read moreto listen. His bedside manner is unmatched and his communication skills are top notch! Tom is very patient and detailed in his explanation of the procedure both pre-op and post-op. When we needed his advice after the operation he was always there to answer the phone. Caring, knowledgable, re-assuring, kind and gracious Tom really goes the extra mile to make sure you are well cared for and understand the procedure. Completed a meniscectomy for my wife and a meniscal repair for my son.

I just got back from seeing Dr Welle. I thought I should put in my two cents, to balance another…read moreperson's negative review. That negative review scared me. But Dr Welle seemed fine to me, straight forward, balanced, professional. I went to see him about a self diagnosed distal bicep tendon rupture. He confirmed the diagnosis. However, my online research seemed to indicate this condition should certainly be addressed by surgery. The doctor says he does about 8 of these per year, but suggested I also consider a non surgical therapy. He gave me a balanced assessment of the pros and cons of each (some loss of strength with non-surgical...the usual risks that go with every surgery.) He even called in his colleague, without me requesting it, to give a second opinion. All in all, he seemed competent and professional.

I put off having a colonoscopy as long as possible. But considering how easy the process was, I…read moremight have considered doing it sooner. From my pre surgery appointment to my post colonoscopy, it went as "smooth" as one could expect. Dr Paul Nguyen perfectly articulated what to anticipate the day of. When I arrived at the surgery center for the procedure, I did not have to wait in the sitting room. They promptly brought me into the prep room where I was introduced to my nurse and anesthesiologist Dr Wong or (Dr Fong)? Nurse Julian got me dialed into my gurney and Dr. Wong careful administered my IV. I then was rolled into the surgical room where my favorite tunes were playing and I was greeted by Dr. Nguyen. Next thing I know, I was being rolled out of the room, waiting for my pick up and waving goodbye to the friendliest team of Drs. and nurses. If there is one more point worth mentioning...I never once was anxious or fearful. The staff was so well trained and organized. Because of their timely bedside care, I never had a chance to think too much about what was about to happen. If you are due for a colonoscopy and are worried about the experience, I would highly recommend scheduling your appointment with Dr. Nguyen. He and his staff are a class act. Thanks Dr. Nguyen, Dr Wong and staff! See you again in 7 years

I've had a really terrible time dealing with this office. The professionalism and communication has…read morebeen subpar. I had an emergency surgery scheduled with Dr. Nguyen back in March for an abscess. I did not have the surgeon explain the surgery to me prior to going in. At the hospital he just asked if I was ready to go back. I think the assumption was that I had the procedure before so I wouldn't need to be consulted. I was hospitalized for a couple of days following. I was supposed to have someone from the office come in and check on me and my wound, but my nurses were never quite sure when they were supposed to arrive due to lack of communication. One of the PAs from the office came to see me on the second day to check on my wound. She wasn't quite sure what she was meant to do and while in the room she kept texting the doctor for instructions which I found to be super unprofessional. I had my first recheck at the Watsonville office and the recheck went well. I had two insurances at the time and they already had one on file and then asked me to provide them with the other one which I sent an email to them with the information. This ended up being an issue later on because they never added the second insurance on file and that was the start of billing issues pertaining to the procedure I had with them. I reached out to the office for another recheck as I was having issues and felt that I had a fistula. They scheduled me with the PA Christina again and she did an ultrasound and said I had a fistula and required another surgery. They didn't prioritize this issue and scheduled me out a month to see the surgeon. During this visit I was provided a doctor's note for my work that was not well written by the medical assistant. I had to relay to my manager what she meant because of how it did not make sense. Between then and my appointment I had the office call and say they would no longer see me as a patient as they no longer worked with my insurance. I explained to them multiple times that this should be a continuation of care because it was an issue from the first surgery. We went back and forth several times about this. I had asked to speak to the manager a few times and the staff would go to look for her and claim she was in a meeting or she would relay information to me through the person on the phone but never spoke to me directly. They eventually learned that I was right and that they could still see me as it was an issue from the first surgery. When I saw the surgeon again he said he did not agree that I had a fistula and wanted to have imaging done. I was in the process of scheduling the imaging when not long after that I started to have issues where another abscess started to form. My wound was protruding out and fluid filled. I was experiencing discomfort at this time. They were able to fit me in, but it was with the PA again. She said I was starting to reform the abscess. I had an MRI done the day of that last appointment so they could see if I had a fistula. I got a call from the office to tell me they couldn't do my second surgery and they were dropping me as a patient. I never once got a call explaining what came up in the imaging. They told me to see this specialist surgeon and that was that At this point I had spent two months going back and forth with this office about numerous issues. I was very upset about how everything got handled and asked to speak to the office manager. When the office manager Jeanine called me I explained to her that I was frustrated with the communication. She said there were no notes stating I ever wanted to talk to her. I tried to explain the situation, but she was rude and dismissive. Dr. Nguyen did call me a few days later to discuss my frustrations and he was apologetic and took accountability which I appreciated. During that call he explained to me what they saw in the MRI which again no one had delayed to me prior. I requested my medical records and I was told I would get a call when they were ready. I called a month later asking about them. I got attitude from the girl on the phone stating that they have been ready all this time for pick up. I told her that I was told that I would get a call and she said there was a note that I requested them and that they had them ready. I tried to tell her I never got a call and got hung up on. I called back and it was the same girl, I asked for the manager and she was super dismissive. When I spoke to the manager a second time, I again had the same issue that she was dismissive and condescending. I told her about never getting a call and she claimed someone wrote a note but couldn't give me more information. This woman is very abrasive, rude, and unprofessional. I would recommend going elsewhere because of how unprofessional and unorganized they are. Please seek help elsewhere and document every interaction you have with them if they happen to be your only option.

Being investigated by Medicare.. This office has been paid 3 times for one appt. Once by me (as…read morerequested to pay prior to first visit and promised to be refunded by doctor via Medicare - I used AMEX and have shown statement to office.) Then Medicare refunds and office keeps refund (according to MedCare Billing) (since mid Dec, appt was Nov 18) and third time he charges Medicare again and this I learn from my online Medicare notes sent to me. I like clever acts but not at the people's expense. It is 1 year to the day, since the car crash that totaled my car and body. Medicare is helping me. THX. (dr office has not answered a text in over a month. Amazing)

Dr.Fischer is very knowledgeable, skilled and has helped me greatly. I had neck and head pain from…read morea car accident many decades ago. He worked on the pain and it has never returned and it's been a few years. He listens carefully, is compassionate and and careful. I highly recommend him.

After several years back and forth with the other "pain" doctor in town-…read moreWhat a breadth of fresh air! I was actually responded to and given an immediate appointment, where I was in for an epideral injection within a week!!- Unheard of from the other horribly run office in Capitola!

Dr.Ryan is a kind dr. Very thorough in explaining my situation so i understand what exactly is…read moregoing on. During my procedure he was gentle and made sure my comfort came first. Ive seen a lot of drs and hes def in my top.