A few months ago, I stayed at a hotel with VERY firm pillows. After the first night, my neck was…read morestiff...after the second night, it flat out hurt. Over the next few weeks, the pain extended down my left shoulder blade, then through my tricep all the way down to my hand. It eventually got to where a sudden turn of the head, a cough, a sneeze, or even a small laugh would cause excruciating pane. Clearly I had a pinched nerve - I made an appointment with a spine specialist at Stanford. She agreed, and suggested I try PT. My first three weeks of PT were elsewhere....and a complete waste of time. I decided to give Stanford a chance, and made an appointment. After arriving, I had a 20 minute conversation with two therapists....who left the room, discussed, came back in, and told me in no uncertain terms what my issue was, and more importantly, how to resolve it. They walked me through a few exercises, and told me to do them religiously (now, keep in mind, at this point, we're talking over four months of incredible pain). TWO DAYS after doing the suggested exercises, my pain was almost to zero. A week later (and to date), I have a slightly sore neck, but that's it. DEFINITELY worth the pain of travel and trying to find parking during their construction project. Can't recommend them enough..

Terrible communication, unprofessional & mismanaged care…read more !!!!I would leave negative stars if I could!!!! (never left a bad review before) My complaint is not about my actual surgery from Dr. Freehill, but the office's failure to handle routine paperwork and their total disrespect in their absence of communication. I had surgery 6 weeks ago and still have not had my EDD paperwork signed off. I call the office every 2-3 days since my surgery to try and get this. All I am ever told is my message is being flagged as urgent and they will forward it to the clerical team. It took more than 3 weeks for my work disability paperwork to be completed, and when it was finally submitted, it was incomplete and unsigned. My EDD certification is still unresolved six weeks later. I have been unable to receive my disability benefits and my leave of absence was not approved until more than a month after my surgery. I have repeatedly contacted the office, escalated the matter through Guest Services multiple times, and continued to follow up in good faith. The lack of communication and administrative follow-through and negligence is unacceptable. I never wanted to escalate to this level, but, I am stupefied that a reputable institution such as Stanford could allow such a straightforward administrative task to be handled with this degree of mismanagement, negligence, lack of communication, and disregard for the patient.

I saw Dr. Fanton after my knee got totally messed up by my first doctor who did two knee surgeries…read moreon me (ACL reconstruction & scope). He did the third of the five knee surgeries on my right knee (another scope, to clean out scar tissue). For a standard surgery (like ACL reconstruction), I think Dr. Fanton is great. However, I was a special case with special needs and problems. I found myself very frustrated that it'd take me up to TWO months to get a follow-up visit, that I would be seen by some resident first (different every time - which is the nature of a teaching hospital, which I understand), and that Dr. Fanton would only come in and see me for like 2 minutes at each visit. Basically, you become one of those barcodes that get stapled to your forehead like in those old Washington Mutual commercials. So if you're ok with long wait times for appointments and don't need special care from your doctor, Dr. Fanton will do a great job fixing you. However, if you are like me who have special circumstances and need special care, then I recommend Palo Alto Medical Foundation, where they focus on patient care (which is where I went after Dr. Fanton, and absolutely loved).

Dr. Fanton is Awesome! I've had surgery on my shoulder three times, the last by Dr. Fanton. I tore…read moreevery ligament in my shoulder -- the one holding your arm into the socket, and the ones connecting your shoulder blade to your collar bone. The first doctor didn't know what he was doing and shaved off the end of my collar bone. The second doctor reconnected the arm to the socket, but that wasn't the main problem. Dr. Fanton did the big job of reconnecting the blade to the collar bone, and in only 1 month my mobility is really good and I'm ready to start physical therapy. I saw another doctor before Dr. Fanton, for the same issue, and expressed to the doctor how important having the surgery site look good was -- I wanted minimal scarring. The doctor ridiculed me and told me "if you don't have any more important questions, I have somewhere to be"! After that I asked my GP to recommend a non-chauvinistic doctor, and he recommended Dr. Fanton. Dr. Fanton was super considerate and really listened to me. When I had my stitches removed he said "oh, by the way, we did internal stitches and made a real effort to make the incision as small as possible." The scar is small and really really clean, I bet in a year you won't even be able to see it! Fantastic job, and I'll update after physical therapy to let you know how the overall reconstruction went!

While ice skating I tore off ACL and PCL in my left knee. Instead of having to wait months and do…read moretwo separate surgeries, Dr. Laurel Mines of Bay Laurel Athletics used physical therapy to quickly reduce the pain and start healing. I didn't have to do the surgery and I can walk up and down stairs. I had never tried physical therapy before, so I really needed someone patient to explain and show me exactly what to do. After I had such fast results my husband went to Dr. Laurel Mines when he needed to recover from hip surgery. So she knows how to heal sports injuries and can get you off of pain killers after surgery by getting rid of knee or hip pain. I trust Dr. Laurel Mines because she knows what she is doing, is able to show you exactly what to do, and gets results to get rid of pain so you can heal faster. If you have a weird injury don't wait because delay doesn't get you well but starting with this doctor gets rid of pain fast. Highest quality care, pleasant to deal with, patient at explaining things. Her work at Stanford prepared her to run her own business. Yes, I would refer my family and friends to Dr. Laurel Mines of Bay Laurel Athletics for medical care and performance training.

Laurel was amazing! We met with her in preparation for our son's ACL surgery. Laurel got us right…read morein, her onboarding was super streamlined by filling out online paperwork with ease and she sent detailed instructions about how to locate her space. Speaking of the space - it is within a dynamic gym where there are athletes of all ages working out, rehabbing and socializing while good music plays. Laurel made us feel comfortable, especially our son who is quite nervous about his surgery. She made sure to focus on his physical recovery and also his mental health as he prepares for a long recovery. She gave practical recommendations based on the tests she did and had advanced knowledge of his specific needs and best practices. My son felt motivated when we left to do what he needs to do to prepare for surgery. I definitely recommend Bay Laurel's practice.

An Outstanding Orthopedic Surgeon…read more I want to share my experience with an exceptional orthopedic surgeon, Dr. Kevin Roth, because finding a surgeon you truly trust makes such a difference. I was in an accident while riding an e-bike that resulted in a broken clavicle. I ultimately had surgery on July 27th, and I couldn't be happier with my experience and recovery. From my very first appointment, Dr. Roth took the time to sit down with me and explain everything clearly. He also spoke with me again immediately before surgery, going over what he was going to do and what I could expect during recovery. I really appreciated that time and personal attention. I've had other surgeries where the surgeon didn't speak with me beforehand, leaving me feeling uncertain about what was going to happen or what recovery would look like. Dr. Roth made sure I felt informed and comfortable every step of the way. My recovery has been going extremely well, and I recently had a follow-up appointment with May Shah, PA-C, at Dr. Roth's office. She was equally informative, professional, and kind. My incision looks great, and considering the circumstances of my accident, I truly couldn't be happier with the outcome. If you're looking for an orthopedic surgeon, I highly recommend Dr. Kevin Roth. I'm very grateful to have been in his care! Dublin Office: (510) 498-2086 Palo Alto Office: (650) 853-2943

I was referred to Dr. Roth by Dr. Eakin for acute hip pain. Dr. Roth reviewed my MRI, explained…read moreeverything clearly, and made me feel confident moving forward. I'm so grateful for the urgency, care, and coordination--especially in getting me the earliest surgery date possible. Thanks to Dr. Roth skilled surgeon's hands, my scars are minimal and my recovery has been amazing. Dr. Roth's website was also incredibly helpful, with clear info for pre- and post-surgery which equips patients with knowledge and stay informed to fast track the recovery! I would not hesitate to recommend Dr. Roth to any of my athlete friends. Thank you!!

Dr. Aaron was very professional and knowledgeable. He carefully evaluated my knee pain and…read moreidentified that the main issue was my IT band, something that had been overlooked before. He explained everything clearly and gave me practical exercises and training recommendations to help improve my condition and prevent future problems. I really appreciated his thorough approach and would highly recommend him to anyone dealing with sports injuries or knee pain.

I've now seen both Dr. Annette and Dr. Aaron and it's been a great experience. I've been going for…read moreshockwave therapy and it really helped with my sprained ankle. Dr Aaron is very transparent and really knows what it takes to get you healed and back to 100%. Don't hesitate to give them a visit.

Dr Keane is a back expert--excellent care. he is class with any type of injections, including PRP…read moreand steroids. He also has an amazing, intuitive bedside manner, which is refreshing in a brilliant doctor.

I was referred to Dr. Keane originally in 2008. by a coworker. When I was re-injured in 2024, I…read morebooked an appointment with him right away. Dr. Keane is a superb doctor. The best of the best. His knowledge of spinal and sports medicine issues is exceptional. He is an excellent listener and communicator, and he is thoroughly prepared for our appointments He really cares about his patients and is engaged to resolve your orthopedic issue. I highly recommend him.

Back to the indoor court for the first time after the surgery. It means so much. The challenge now…read moreis to overcom fears of getting injury again. But get back up where you fall off. I can see him playing in the tournament in the end of June. Life is working in his favorite. #affirmation #intuitive #encourage #overcome. #gratitude

Consulted Dr Dragoo multiple times for some sporting injuries of my own causing. Sometimes in more…read moreof a rush than others, but as long as you have questions (I'm a firm believer in the patient doing active research into one's diagnosis and treatment), Dr Dragoo spends the time to address your concerns. Courteous, good bedside manners, empathetic, and most importantly, experienced. I've also found Dr Dragoo's medical assistant, Andrea, to be kind and very helpful as well. It's a bit unnerving to have one, two, sometimes as many as four fellows/residents/visiting doctors in the examining room at the same time, but they've never been anything but quiet and professional. Although all four sports medicine orthopedists (Dragoo, Safran, McAdams, Fanton) can treat all your joint ailments, they do sub-specialize a bit (i.e. Dragoo for knees, Safran for hips, McAdams and Fanton for shoulders and elbows). Dr Dragoo is a top-notch knee guy, and the only diagnostician amongst ~10 local orthopedists to really recognize the root of what was causing my symptoms. Be aware appointment slots are limited, as Dr Dragoo only holds clinic two days a week, so schedule a visit ASAP (you can always re-schedule or cancel if need be). Dr Dragoo currently has clinic on Tuesdays and Wednesdays, operating on Mondays and Thursdays. I've appreciated the timely phone/email responses from Dr Dragoo's fellows and Andrea in between office consultations.

I had an arthroscopic reconstructive shoulder surgery back in 2009. I had one fully torn ligament…read moreand 3 partially torn ligaments. The condition was further complicated by the fact the injury took place 20 years earlier. Thus the ligament has atrophied and a significant amount of calcification has grown in place of the main injury. The reason I waited 20 years was primarily due to the fact that at the time of the injury, the surgeon required open surgery. Over the years, I saw more orthopedic surgeons and each confirmed that an open surgery is required to resolve the torn ligaments. Since the injury persistently flared up and caused minor and major irritations, I kept on seeing new orthopedics every few years. Luckily, I happen to come across Dr. McAdams who reviewed the old MRIs and ordered new MRI scan. He assured me that he can remedy the 4 ligaments arthroscopically. I'm am extremely fortunate to have met him and agreed to the surgery. Ever since then, the should has been great. Motions that I have long given up on became commonplace after the surgery. I highly recommend Dr. McAdams. I do not believe any doctor could've fixed my shoulder as good as he did.

I recently had an MRI that showed a tear in my shoulder. I made an appointment to see Dr. McAdams,…read morehe looked at the MRI, did some tests, and told me to schedule surgery. Thankfully, I got a second opinion. The second surgeon gave me a cortisone shot because she wasn't convinced the tear was the cause of my symptoms and that I should wait to see how my shoulder reacts to the shot before rushing into surgery. Fast forward a couple of months, and my pain is 90% better and improving slowly over time. If I didn't get a second opinion, I may have had an unnecessary surgery to fix something that wasn't giving me any serious problems. Dr. McAdams needs to realize that for most people, surgery should be the last option, not the first.

Dr Brynn is great. I learned a lot about toe nails and she was able to change the look of my son's…read morenails after nail removal many years ago. I was so hoping she would have some insight and non surgical treatment. She has an amazing polishing machine. His nails look healthy again. She is very easy to talk to and her office is beautiful. Price very reasonable too!

Brynn changed my life! For about two years I had painful spots (there's a medical term for these,…read morebut I've forgotten it) on the balls of my feet that hurt every time I took a step - and I'm a walker. My NP at PAMF would shave them down, but because my insurance co. doesn't cover feet issues (grrr), it cost me more than $300. And then they emerged again the next month! I started going to Brynn, who did a much better job shaving them down. I didn't mind paying more than $100 a month to her. The one on my left foot finally went away after about three of Brynn's treatments. She said she could do a little more work on my stubborn right foot, but I'd need to be willing to stay off of it for a few days. After about four months I elected for that procedure, which wasn't painless. The spot did blister up. BUT IT HAS NOT COME BACK IN MORE THAN TWO MONTHS! Color me a happy patient. Thanks, Brynn. I may not see you again, but I'm grateful for your good work.

I have used Stanford health care for many years. Their doctors are usually exceptionally good…read more Dr. Mishra is the exception. At my first appointment, he lectured me on his relationship with his nurse of 20 years. First words out of his mouth. I had said nothing about his nurse who had just showed me to his office and had spoken to me when I made the appointment. He glanced at my knees, which is why I was there, and said nothing. I had x rays taken on my own which showed arthritis near the knee cap. I explained to him a previously seen doctor had removed arthritis 5 years ago and all pain disappeared. He told me to ride an exercise bike and he left the room. I tried riding the exercise bike but the pain continued. He was very angry when I returned for a follow up visit. The second visit was about 5 minutes. He made it very clear he was not interested in helping me with anything. I have reported him to Stanford Health Care.

Dr Mishra is world-renowned for his experience in the treatment of tendinopathies (i.e. tendinitis…read moreand tendinosis), so I felt fortunate to reside in the Bay Area near his services and care. I have consulted Dr Mishra a few times over the past three years and I have always appreciated his attention and detailed explanations of my ailments. It may not seem like he performs all the fundamental clinical tests, but he asks excellent leading questions that uncover the same information. Appointments can be tough to come by, but be persistent and call a few times, as cancellations/rescheduling are common. As of March, Dr Mishra holds clinic two days a week. Navigating to the Menlo Clinic takes some time (and a GPS), but the effort is undoubtedly worth it! Many thanks also to his helpful and responsive medical assistant, James.