I was referred to visit Dr. Elman for my neck, elbow, and shoulder pain. He scheduled 2 appointments for me in a month.
Today, I received a text message and was told that I owe a balance even after my Medicare and supplement insurance paid for it. The woman in the conversation with me raised her voice after I explained to her that I have a supplement and that my bill was paid in full. Then she started to yell and scream at me for more than 3 minutes, non-stop, because I asked if she could contact my insurance for explanations. She was very rude, and I told her to file a lawsuit for that amount because I don't think I am responsible for it with all my insurance coverage.
After I hung up and I contacted my Insurance company, and it took them about half an hour to search my file and communicate with Medicare at the same time. Then he found out that the charge for the add-in was an extra fee for an unknown service that Medicare and Humana refused to pay for the inflated outstanding balance.
Beware of this health care practice. I am going to find another trustworthy doctor and will never go back to him again. read more