Mark and the team at Prime were fantastic throughout the homebuying process. My 2nd deal was a…read morecomplicated and long short sale and Mark was highly effective throughout the entire process. Easily reached, direct and clear communication, timely, accurate, and informative are all apt descriptions of my experience. Mark was able to take very aggressive timelines imposed by the sellers lenders and guide us to a fully funded closing in less than 30 days! Very impressed with the service and successful closure. Thanks Mark and Team!

I worked directly with Mark Raskin as a first-time homebuyer, and unfortunately my experience was…read morevery disappointing. The most frustrating part was not my credit score itself, but the lack of proactive guidance. Before my mortgage application, I believed my credit score was much higher than it actually was. Once my credit was pulled, it became clear that there was a significant gap between my expectations and reality. However, I was never proactively informed about the situation, its impact on my mortgage options, or potential remedies that might have been available. I later learned about rapid rescore through my own research rather than from my lender. Given my credit profile, this was something I believe should at least have been discussed. Instead, I remained unaware of important information that could have affected my decisions during a very time-sensitive period. When I later reached out with questions, I did not feel supported or educated as a first-time borrower. Conversations often felt rushed and dismissive, and I was repeatedly told that I could simply refinance later. While refinancing may be an option in the future, it is not free, effortless, or a substitute for helping borrowers understand all available options before closing. As a first-time homebuyer, I expected more proactive communication, guidance, and attention to detail. Unfortunately, that was not my experience.

I found these amazing folks after looking at the reviews on here of many other lenders. It appeared…read morethat some of the most advertised companies on TV had the worst reviews and horror stories. I quickly realized that Brent's 5 star review history is a real rarity in this type of business. Brent's team worked hard to make us feel like we were buying the most expensive house on the planet. Anytime we had a question no matter how big or small we got an almost immediate response. They gave us all our options in financing our new home and took the time to explain to us the pros/cons of each of them. I have zero hesitation in recommending them to anyone looking to purchase a new property. When the time comes (many, many years from now) that we are looking to purchase another home we will definitely give Brent a call.

Well I will be brief, I don't write reviews alot on loan officers but Brent and his team deserve a…read morespecial thanks from the James family. I have had more than 10 mortgages and this has been the best experience by far! They did not stop after closing...still in touch and lending a valued hand. Thank you and your team for exceptional service!

Sarah Miller was terrific. I couldn't be happier with how things went. She was there to answer all…read moreof my questions and made buying a home so easy.

I want to express my gratitude for Chad's remarkable professionalism during my home-buying process…read more He was honest and transparent throughout the entire process, which made a huge difference. I was a first-time buyer, and Chad's dedication and commitment to his work made the experience stress-free and seamless. Before working with Chad, I had no idea that my previous lender was charging me from both the front-end and the back-end. Chad was transparent and took on his fiduciary responsibilities as my lender very seriously. If you're looking for someone who is down-to-earth and family-oriented, Chad is your guy! Thank you, Chad, for being such a reliable part of my home-buying process!

I'm from Texas but chose the Eric White team based off a referral and reviews online. It wasn't an…read moreeasy decision but one that I'm glad I made. Eric made the initial review. He explained exactly what my options were and what WE needed to do to get there. His team guided me through the process and now my wife and I have the home of our dreams. That's the short and sweet true version. What else you ask? Listen, in this day and age you hear words like Professionalism, Integrity and Five Star service being thrown around. The Eric White Team EMBODIES these characteristics. Danae H. handled my file, guided me through the steps and listened to my daily concerns. Josh D. compiled and processed all the paperwork and ensured those pesky i's were dotted and t's crossed. Sandra locked it down in closing and there was my wife and I with our new house. From the moment I started this journey speaking with Eric it just "felt right". I did have anxiety, I did worry, I did get frustrated. But having the Eric White Team there for me to address my concerns always calmed me down and relaxed me. Hey, buying a house is a HUGE life event and definitely stressful. Do yourself a favor and choose the Eric White Team. It's a lot easier making that journey with people you can trust and depend upon.

Fairway IMC was very eager to work with me and answered all my questions. I would recommend them to…read moreanyone who is looking for a house.

Roxanne Flores is the BEST mortgage broker in all of Texas!! We had a difficult loan situation and…read moreshe expertly guided us through the process and finished and closed the loan in record time. Her knowledge and professionalism are top-notch! If you're looking for a mortgage broker that is going to walk you through the process than Roxanne and Movement Mortgage is your team to call!

Absolutely Horrible!! SEVERAL Mistakes in getting the right paperwork submitted in a timely…read moremanner. Terrible about calling clients back and very rude when finally getting back in touch. I don't recommend using these people!

From the owner: My 20 years of experience will insure that your family receives the best loan for your financial…read moregoals and the lowest rates available anywhere. No matter your challenges, I can help you! **Yelp customers only! Close with me and I will pay your appraisal at closing** Call me for a free, no obligation consultation.

I found Carlos Martinez on the TSAHC website as I am trying to buy my first home. He was very nice…read moreat first and he told me to submit the application and that my credit wouldn't be ran until we went over the application together. I said ok. I submitted the application and I haven't received a call nor a text. I got a notification from the credit bureau that my credit was ran. I reached out asking why he had ran my credit if he stated he wouldn't run it without going over the application. His response was "My apologies, either way I am unable to retrieve any of your credit scores and reports as you have a credit freeze and identity theft on your credit." I asked him what should I do and I told him I could send him myself my credit reports. Ever since then pure crickets. Haven't heard anything from him. How unprofessional. If he didn't want to work with me anymore, he could've just simply told me that versus just ignoring me. I understand everyone has life and they're busy, but there's no reason why you should ignore a potential client Who's trying to work with him. I definitely would NOT recommend him

Fortunate to know Nick and the team! Customer service is unmatched! Would absolutely recommend them…read moreto any and every one! I was talked through everything I had questions about, and have gained a lot of knowledge in working with Nick.

So happy with everyone at this bank, I've visited multiple branches and they make me feel right at…read morehome. Their accounts are beyond competitive and have exceeded my expectations. 5 Stars!

TLDR: The Tuttle Group utterly astounded us with an effortless, friendly, speedy, and (believe it…read moreor not) FUN refinance as self-employed individuals when no one else wanted to help. We decided to refinance our home to make some improvements and clear out some high-interest debt. We assumed (erroneously) that our credit union, which had held the current mortgage for 15 years plus our bank accounts and car notes, and a flawless history of payments with them, would have no trouble refinancing us, even though we are now self-employed, and making 3x what we made when they initially approved us. ***WRONG!!!*** After literally MONTHS of asking for documents, changing rates, long delays waiting for info from underwriting, and unanswered questions, we finally abandoned them in search of unconventional financing routes. We looked specifically for brokers in the area who specialize in self-employed people, and found a few. Some seemed a bit "green," some sounded less than friendly or just weren't interested in a smaller refi. But Tatiana with the Tuttle Group was super friendly when she reached out, and helped us arrange a video consultation with Andy Tuttle, the wizard of the Tuttle Group. During the 30 minutes that Andy spoke with us, it was like a crash course in financial planning. Everything he said made so much sense, and we learned more about mortgage refinancing than MONTHS of online research and questions we had asked to our credit union. Andy was up-front and told us that our best option might, indeed, be to go with the offer our credit union had finally extended, and that he might not be able to beat it. Still, he took the time to explain how refinancing in this "terrible Fed-rate" era could be financially advantageous to us, and told us to check once more with our credit union to see their final terms and if they were still locked in. I was astounded that he would take that kind of time to talk to a customer he likely wouldn't get any money from. We decided to proceed with the Tuttle Group, even if they couldn't offer us a better rate, simply because it was a PLEASURE dealing with them, they treated us like family, and everything Andy said made such good sense. Throughout the 2-ish weeks that ensued, their awesome mortgage gal Annie checked in with us regularly to make sure all our questions were answered. They seemingly required FAR less documentation than anyone else. But their stated tactic was to present a perfect, iron-clad package to underwriting up-front, so that there would be an instant approval and there wouldn't be a need for further questions or documentation. (Imagine that???) In what seemed like the blink of an eye, we were approved and ushered through closing. We simply could not be more impressed with the Tuttle Group. We've helped numerous friends and family through the mortgage process, and it's always like being put through a medieval torture device. This is the first time getting approved and closing was a PLEASURE. We NEVER had to contact them for questions, because they were always checking in to make sure all ours were answered. They were super friendly, familiar, informal-yet-professional, and we always felt like they had our backs and had everything under control. We actually looked forward to their calls and emails...imagine that??? Even though were were looking for a silly, small refinance and shouldn't have been worth their time, we felt like we had called up a dear family member who gave us the "hook up" our situation clearly didn't warrant. Astounded. Impressed. Thrilled. Grateful. These are some of the things we feel after our experience with the Tuttle Group. And I have absolutely no doubt your experience will leave you feeling the same.

I was referred to The Tuttle group by my friend and realtor that also had a good experience…read more Everyone at the Tuttle group made me feel comfortable and put my mind at ease. They made this experience less stressful and was very informative. They were so kind always checking on me via email or phone during the whole process. Even after I've purchased my home they have still called to see how the move went and if there was anything they could help me with. Thanks to all the staff at The Tuttle group I really appreciate you all. Many blessings :-)

There has been no resolution to this complaint. I was contacted but none of the people who…read moreresponded have returned the money this credit union stole from me.

I hate this place already! Haven't even started actually using this bank, just opened up our…read moreaccounts and I am already sick of it! Nothing is easy. The chat people are awful. There is ALWAYS a wait when you call and so many freaking options to go through before you get what your calling for. We have been members of several credit unions and none of them have ever required both parties to have seperate savings account in order to have a joint checking account. Applying for a credit card has been impossible, the website will not let me submit the application! I'm ready close our accounts right now! Seriously....RUN!!!