The appointment system is incompatible with the salon's cancellation policy…read more After my cut & balayage service months ago, I scheduled a maintenance appointment for 3 months in the future. On Monday, the day before my appointment, I received a reminder email from Vagaro but there was no option to cancel through the platform. I called the salon but it's closed on Monday so I sent Bauhaus a message through Vagaro explaining that I needed to reschedule the appointment. On Tuesday morning, 7 minutes after they opened, I tried calling again but the line was busy, so I left a voicemail. A few minutes later, someone from Bauhaus called me and I assumed they were calling me back to reschedule. Nope. They said that because I didn't cancel my appointment within 24 hours, they are billing me for 50% of the service I booked. I explained that I'd left a message via Vagaro and that I left a voicemail this morning. "You should have left a voicemail yesterday." Specific instructions to leave a voicemail instead of a Vagaro message aren't stated anywhere. I made multiple efforts in good faith to reschedule my appointment and let the salon know that I would not be making my 10am today. "I can't rebook you until you've paid the 50% cancellation fee." That's a shame. I have no problem paying the fee if it will be applied as a credit to my next service, but paying it as a penalty when the salon's booking systems don't support its cancellation/rescheduling policy is deeply unfair.

Brit always knocks it out of the park with my hair! She always gives me her honest feedback when i…read moreask her about an idea and always super responsive when i reach out for an appointment. i have been going to her for over 10 years and i have never been disappointed.

Good service Good quality…read more Good vibes 10/10 Always fast and easy to schedule an appointment!

Update time! Seasons change, Edward's remains (mostly) the same, although everyone's favorite…read more"Mr. Mike" has semi-retired. Luckily for us, the awesome team of Jenn & Joelle are on hand to make my kids stylish at super reasonable prices. Jenn is so great with my boys, and they leave with their new post-Covid long hairstyles looking handsome & slightly badass. Joelle gave my daughter's bob the perfect Amélie update with baby bangs and a sweet angle. Their dad got a cut also and the grand total was $40. I would have happily paid more for the style & service. Always friendly, always fun, almost always a great cut after years and years worth of visits. Plus keeping it local ;-)

Great salon very clean and friendly. Love my stylist Debbie Kramer I'd follow her anywhere.read more

Pauline is a true professional! She has been my hairdresser…read morefor years! I have natural gray now but I have had many colors of hair and Pauline is a master!

Mine and my families favorite salon. Francine the owner is absolutely amazing. She is an amazing…read morestylist as well as a certified and experienced barber. Would highly recommend for her professionalism and experience.

I have been using Carol for over 25 years. I have OCD and am…read moreextremely neurotic when it comes to my hair being "even". I have NEVER walked out of the salon after a haircut without it being PERFECT. Prices are more than reasonable and I couldn't be any happier with my haircuts and Carol. Fantastic salon.

Got a basic haircut done at Salon Bank Street recently…read more Skylar is an up and coming cosmetologist who is a believer in Jesus what a blessing! She kept focus and conversation the whole cutting experience. Very cozy little spot so book an appointment ahead of time. Quality, value, and service all worth it. Price, value, quality all worth it.

I had never been to this salon, but being a handicapped woman who lives near Medford, I Bought a…read moreGroupon for a cut, treatment and full head highlights. Amanda was my hair specialist who took care of me. I did not know what cut I wanted or the color of highlights, but I put it in Amanda's capable hands. She did an incredible job of suggesting an easy care cut and blonde highlights. I was over the moon about the results! The salon is small, but clean and neat. The atmosphere was pleasant and friendly. I watched the other hair specialists work on their customers and I was impressed with the outcome of their work. I recommend this salon. Try it. Ask for Amanda!

Stephanie did a great job with my highlights. Note: I called this morning for highlights and I've…read morenever been there before. My regular place couldn't get me in. They accommodated me. The shop is cute and everyone there is fun. Steph and I never met but by the time she was done we were friends. I love my hair and definitely recommend!

Updoo falling out not even 1 hour after leaving the salon. They were half hour late getting started…read moreeven with an appt and knowing she had a time frame for prom! They charged $85 for a crooked bunn ( not what she wanted but being pressed for time she had to leave). Then her hair started coming undone even before she put her gown on. She was in tears! I dont recommend these people, very unprofessional!

Everything always goes smoothly. I have been a client since Tina and Nicole first opened!…read more Where can I begin? At Casual Cuts in Mt Ephraim, I can count on receiving fantastic services in a warm, friendly atmosphere, a clean environment, professional staff, prompt attention, and creative problem-solving. The stylists make valuable suggestions while always listening to the client's perspective, too. The owners- Tina and Nicole - show unparalleled customer service, and make being a client of Casual Cuts in Mt Ephraim a pleasure! I had the flu this month and stayed away to keep everyone healthy - but how I miss Casual Cuts today! Thank you, Tina and Nicole!

I have been visiting this place for quite some time and it is definitely going downhill. While I…read morestill love my stylist (Rick), this place has gotten so sloppy. Apparently it's not a requirement for you to ever put your phone down. The shampoo girl (Grace) is always on her phone, as are the rest of them. You have dirty towels laying around everywhere. No one ever sweeps the floor so there's hair everywhere all the time ugh! When they hand you a towel it's not always clean (same as the capes). Not sure if it's just the new generation but no one here has a work ethic. The owner seems to have prioritized her new clothes store over the salon

Kathy is great. New to the area and had to find a new hair place to go to. She had been great the…read morelast few times and I will definitely continue going to her!

I've gotten my hair cut here by Alison H. She's absolutely awesome, talented & friendly. Highly…read morerecommend this stylist! The place is clean, modern with an upbeat atmosphere. Today, I came for a facial. The esthetician was Katie B. She was fabulous... Friendly and professional. She gave her honest opinion and her expert advice. She said gentle, yet, gave perfect pressure to massage my face, shoulders, neck and chest. The room I was in was very relaxing and calming. I loved the oils used for the aromatherapy. The music playing was the perfect volume and there really wasn't any other outside noise coming in. The bed was comfortable and the temperature of the room was comfortable. As ticklish as I am, I was able to fall asleep.. that's how relaxed I was. The outcome of the facial was pleasing. It was at a moderate price and I felt it was a great value. I definitely recommend this place and Katie B.