Excellent experience. The care is personalized, responsive, and thorough. I was especially grateful…read morefor the expedited referral to orthopedics, which helped me get the specialist care I needed much sooner than expected. The extra coordination and follow-through made a big difference. It's reassuring to have a physician who is so accessible and truly invested in their patients' well-being. Highly recommend! -MJ

most wonderful respectable caring I would definitely recommend 10 out of10 doctor Nanavati is an…read moreamazing doctor !

I love that this is a one-stop shop of coordinated care. They have a very useful app, excellent…read moredoctors, and great staff. You can have your Rx filled while you get your labs or imaging done. Lots of parking too.

I've had 2 visits to the Atrius Chelmsford location-with a General Surgeon Dr Gutweiler for a…read morehernia and a mammogram. Dr Gutweiler seemed distracted by a woman he brought into the exam room with him without giving me a reason. I didn't leave with much confidence in him and went somewhere else for the hernia repair. Things happen, I get it. But I'm writing this because the mammogram tech caused a lot of pain to one breast then she had to do it again because it wasn't showing up the way she wanted to. It's been 2 days and my breast is still sore. Even if I have to face the Boston traffic I will not be returning to this site again!

Does it make sense for a doctor to prescribe a medication that no single pharmacy in the entire…read moretown has? And when you call back to get any sort of help, you get screamed at by the oncall doctor who is unhelpful, and does not understand empathy or pain of patients who have to do so much to advocate for themselves over and over again to get access to SINGLE MEDICATION? I came at 1:45pm to be seen. After 5pm, the prescription finally gets sent out. When it gets sent out, I'm on the phone with over 5+ pharmacies, over and over again who all say they dont have the medication, but they do have the elixir form. I call the oncall doctor (who is not my doctor because I'm running out of time, and pharmacies will close) to see she can send the elixir form and she starts screaming at me saying I shouldn't be using the phone. Rupa Reddy, you're a sick awful severely deranged person. I have had a severe mouth sores for over a week hoping they can help, and now the day is over, everyone left, and I did not receive my medication, and I'm in severe pain. Thats just how awful this office is, they don't give a shit about their patients.

My husband and I recently moved to the area and needed a new primary care physician. I researched…read morethe area and saw Chelmsford Primary Care had great reviews, and that Dr. Sun was accepting new patients. My husband and I got our appointments within 2 weeks of contacting the practice and they were one right after another which made it so easy for us. When we arrived, the women at the front desk were SO kind and helpful, and they truly made us feel at home right away. The medical assistant (she had pink hair) was so friendly and very good at her job. Dr. Sun is easily the best PCP I've ever had, and I knew that right off the bat. Not only is she incredibly warm and kind, but she is thorough, upbeat, understanding and truly listens when you bring up a concern. She made me feel comfortable within seconds of meeting her and I could tell she not only cares deeply about her patients, but she is an excellent doctor. My husband had an equally positive experience with her. We are very happy to have found Chelmsford Primary Care and Dr. Sun, and we hope to be patients here for many years to come.

If i could give zero stars I would. I'd been a patient of his for over two years. It was a…read moreconstant battle to get messages to Dr. Travassos. He was a great Doctor but he chose to believe his office staff over me when there are the same complaints here on vitals. Also if you check patient reviews on vitals for every doctor in that Digestive Health Specialists they have the same complaints about the office staff. I trusted him with my care and he was so icy and cold to me because I was advocating for myself. I ended up needing surgery. I would have needed it anyways but I shouldn't have had to suffer for five months and beg for them to care for me. I lost 70lbs! The most traumatizing way to lose weight. I still have nightmares from everything that I went through the pain and starvation. I was denied care and ignored because the office manager got offended because I advocated for myself. I would have just found a different Dr but it takes months to get into another GI and I had already waited over a month for I'll pass the message off to Dr. Travassos. Never heard from him he insisted that he never got any messeges. I have the phone bill to prove the calls. If you value your health you will look else where. There are tons of GIs!

I have the same complaint as many other patients about his office or his nurse never getting back…read moreto me. I had an Upper gi with tablet done on January 10th 2016 and I left numerous calls to his office for my test results. The nurses at my pcp office also made calls on my behalf and they never got a call back. That was not the only time, I had questions about the test and after calling I finally got through to his nurse 30 days later. If you can believe this, a year and a half later I get a call that he wants me to set up an appointment. I would not send my worse enemy to him. You should get your test results in a timely manner. I had to go to the hospital to get a copy of the X-ray. I have since found another gi specialist who calls back within a couple of days Do yourself a favor and save yourself some anxieties find someone else.

Shanna Chow NP is fantastic! She is incredibly professional, thorough and attentive to what you…read moreare saying to her. The staff too are professional and courteous and efficient. I am new to this practice and couldn't be happier with the care I've received. For general medical issues, and referrals to specialists when necessary, this local area practice is outstanding. They have a patient portal with a messaging system to which they are amazingly responsive. Lab results are posted as soon as they are available and medical records are easily viewed and downloaded. 5 stars for this practice!

medical neglect, poor patient care, lack of compassion from front office and medical staff!!read more

I have had a good experience with Ronald and Ive only had…read moreone experience so it's too early to tell. I have yet to talk to Dr. waters . I thought Ronald was very good he's the nurse Practitioner and very he's very knowledgeable

Meredith was a lifesaver for me. When I went in there she help me to sign in and the young lady…read morethat drew blood, I think her name was Ana, did terrific. This is a very people friendly place.

First my appointment was delayed because of a provider taking vacation.. no substitute just a month…read morewait pushed even further. I then was seen by that provider at long last only to see my concerns mostly dismissed and a test that could be completed that day if it was really practical again scheduled a month plus later. They clearly have too many patients in addition to not providing the quality of service to retain this patient at least. I have high standards but you should too it's your health. Choose elsewhere do yourself a favor.

The doctor I had, seems bored with my questions regarding my kidney stones as well as a UTI…read more Absolutely no eye contact. The male person doing my CAT scan asked me to lift my shirt and pull down my pants. There was no female present. He proceeded to yank down my pants even further without warning. What an uncomfortable situation all around.

Dr Trinh and her office staff are VERY qualified and helpful. If you want a doctor who listens to…read morepatients concerns and gives quality health care I would highly reccomend Catherine Trinh.

Excellent doctor. Knowledgeable and caring. Explains causes and symptoms of all the issues you…read morehave. Highly recommend.

NE Neuro has been around for a while, they just recently opened this location in Chelmsford…read more Dr Ty performed kyphoplasty on my 88 year old Mom who fell. The diagnosis came quickly and the surgery, performed in a hospital, was several days later. This procedure was successful and Dr Ty answered all our questions and kept me apprised of Mom's recovery status. There were 2 follow up appointments in this Chelmsford location with Ethan Dionne, PA. The appointments were on time. Ethan has a comforting bedside manner and was patient and kind with Mom. The reason this is not 5 stars is the building itself. There are no automatic doors, so anyone needed a walker or wheelchair likely needs another person to assist here. Also, the threshold is high and not only a tripping hazard, but Mom had a hard time getting her walker over it to enter and exit the building. It seems a business who has a lot of patients with physical challenges would retrofit the building to accommodate to make it easier to access. This is a convenient location with a good amount of parking, although the spaces are fairly close together, making it challenging to open the car door sufficiently to get a walker in place. I missed finding the building at first, as I mistakenly went down Meetinghouse Road, which is parallel to the NE Neuro building. It is actually the entrance NEXT to Meetinghouse Rd and shares a parking lot with the Lowell 5.

Communication in this office is horrible, very unpleasant, six calls this morning and none of the…read moresix answered, "well they answer saying wait on the line" at the longest time I waited, I waited 12 minutes and NEVER anyone deigned to answer, and I have a screenshot where six calls appear, too bad I didn't have the option to attach it. I give them a star out of obligation so I can add the comment.