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    Michael A. Cucci, DDS

    1.0 (1 review)

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    4 years ago

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    Kalamazoo Oral & Maxillofacial Surgery, PC - The paper sign taped to the Kalamazoo Oral & Maxillofacial Surgery's office entry door.

    Kalamazoo Oral & Maxillofacial Surgery, PC

    3.0(26 reviews)
    17.9 mi

    Excellent experience. I am that anxious patient with a fear of dentists but I would absolutely go…read moreto this office again. I had a referral for an extraction and within two weeks I was sitting in the chair. I had sedation and clearly didn't feel a thing. Best part is the next day. No swelling , bruising or pain. The office called the next morning to check on me which I thought was wonderful and made me feel valued and cared for. . Thank you for everything !!!

    This review is in regards to the experience in which I enjoyed with my first and only scheduled…read moreappointment at the Kalamazoo Oral & Maxillofacial Surgery. I had been given a consultation to have a wisdom tooth pulled, through the Dental Office within the Department of Veterans Affairs Medical Center. The Community Care Department approved the consultation to be scheduled at the Kalamazoo Oral & Maxillofacial Surgery, the Briarwood Valley Office Park. West Main. suite 200, Kalamazoo, MI 49006 location. I called the the phone number (269-388-2026) listed for that office, on the date of 02/20/2026. I had spoken with an employee of the Kalamazoo Oral & Maxillofacial Surgery and was able to schedule an appointment for 03/04/2026 at 1300. Again, this appointment was scheduled for the Briarwood Valley Office Park. West Main. suite 200, Kalamazoo, MI 49006 location. As I had arrived to my scheduled appointment at the Briarwood Valley Office Park. West Main. suite 200, Kalamazoo, MI 49006 location on 03/04/2026, I noticed a marquee sign located at the entrance of the Office Park, the sign did advertise the information for the Kalamazoo Oral & Maxillofacial Surgery. As I arrived in front of suite 200, I noticed a sign mounted on the side of the building stating information for the Kalamazoo Oral & Maxillofacial Surgery. As I had entered the office to the joining offices, I see another sign presenting the information for the Kalamazoo Oral & Maxillofacial Surgery mounted on the wall, next to the office entry door. And then I noticed a paper size note taped to the glass door. The paper note stated "Our West Main office is closed today". In my confusion, I called the number listed on the paper size note. I was able to speak with an employee of Kalamazoo Oral & Maxillofacial Surgery and had been notified that the West Main office has been closed for three years. Again, they want me to believe that this location has been closed for three years. The website for the Kalamazoo Oral & Maxillofacial Surgery, has two locations listed for services. The West Main location is one. There is an active phone number listed on the website for the West Main location. There is a Marquee sign at the entrance of the Office Park with their information. There is an active sign on the side of building near the entry door. There was a paper size note taped to the entry door stating that they are closed today. The office does seem to be an active Dental office, with furniture. And for my favorite, I was able to schedule the appointment at the West Main office with an employee of Kalamazoo Oral & Maxillofacial Surgery. The Department of Veterans Affairs Community Care staff were confused with the information as well. The staff at the Kalamazoo Oral & Maxillofacial Surgery, informed the Community Care Office that they called my phone number to cancel the appointment at the West Main location. but, my phone number must not be in service. I have not received any apologies for the Kalamazoo Oral & Maxillofacial Surgery. Nor would I believe that one could be sincere. I will not be using this Dental office in the future.

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    Kalamazoo Oral & Maxillofacial Surgery, PC
    Kalamazoo Oral & Maxillofacial Surgery, PC
    Kalamazoo Oral & Maxillofacial Surgery, PC - Tristan said, "If I've self diagnosed myself with mange then why am I at the dentist?"

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    Tristan said, "If I've self diagnosed myself with mange then why am I at the dentist?"

    Timberview Dental Care

    Timberview Dental Care

    4.4(19 reviews)
    17.6 mi

    I was a little hesitant to schedule a Dentist appointment during COVID-19 because I have heard a…read morelot of people complaining their dentist isn't performing the full cleanings and the appointment was rushed. HOWEVER, Dr. Cohrs office is still doing the full service and taking their time and giving us excellent un-rushed service. Dr. Cohrs and his staff are the best. I can't recommend them enough!

    MAH Horrible experience…read more I would like to preface this by stating that I have previously had a very positive opinion of Dr. Cohrs personally. I firmly believe his bedside manner, attention to detail, and dental work are truly impeccable, and I appreciated his clinical care during my previous visits over the years. During my most recent visit though, things had changed. I was told by the hygienist, Lyndi, that a panoramic X-ray was "required by law" to maintain their license, with implied risk if refused. No such Michigan law exists--regulations cover equipment safety only, not mandating patient imaging (per LARA-Licensing and Regulatory Affairs and Michigan Dental Association). My low-risk profile (excellent hygiene, no cavities in years, healthy gums, recent normal bitewings) showed no clinical need. ADA 2026 guidelines require panoramic only when necessary, to minimize radiation, not routinely. When I raised the issue feeling misled about Timberview losing their license, the hygienist called in the office manager who was beyond rude, defensive, interrupted repeatedly by obscuring and pivoting to "our standard of care," then asked my opinion of their standard. I said it felt revenue-driven rather than evidence-based. She immediately told me to leave. This was gaslighting: obscuring the obvious falsehood with vague "patient care standards" and punishing honest feedback with abrupt dismissal. Deceptive communication and unprofessional handling erode trust. Patients deserve transparency, not pressure and deflection. Unfortunately the unprofessional conduct of the office manager--particularly her repeated interruptions, twisting of the initial misleading statement, dismissive attitude, and abrupt decision to ask me to leave after I shared my honest opinion--has eroded my trust in the practice as a whole. Despite my high regard for Dr. Cohrs' skills and care, this experience will unfortunately prevent me from returning. Perhaps the business/name change to Timberview Dental has caused the business to now become profit driven over patient care driven. Be VERY careful about agreeing to unnecessary procedures that are lining their pockets.

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    Timberview Dental Care
    Timberview Dental Care - Our Beautiful New Office!

    Our Beautiful New Office!

    Timberview Dental Care

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    Granger Oral Surgery & Dental Implants

    Granger Oral Surgery & Dental Implants

    4.4(11 reviews)
    30.8 mi

    I am so afraid of going to the dentist, so the anxiety I had going to get a tooth extracted was…read morealmost more than I could take. Dr. Anderson and his team are so great. The procedure went well. The care and compassion they gave to me was incredible knowing how scared I was. I can't say enough about them. My insurance didn't pay hardly anything on this, but I didn't care as long as I had someone who I could trust. Dr. Anderson even personally called me later that day to check in on me. Thank you to the staff - ALL OF YOU, for helping me through. Lesa K.

    My experience with Dr. Anderson was very disappointing. He obviously did not have the time for…read moreme. 100$ for absolutely nothing. Not one referral to someone who could help me, not one well we could do this! All he said was go home and eat differently and use a rinse that I paid 36$ for, that I can get on Amazon. No one understands what I have gone through, but I expected more than he gave me. Unless you have been through the pain I have had, you know nothing. It was obvious that he cares not for older people I don't think of me being old, but, by the time he was done talking and acting like he knew it all, I felt what most older people feel. They blow us off and only want to concentrate on Younger people. I thought he was Pompous and a know -it - all, but, funny, he didn't know anything. Too bad because I was willing to pay anything since my insurance doesn't cover his so called services.

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    Granger Oral Surgery & Dental Implants
    Granger Oral Surgery & Dental Implants

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    Michael A. Cucci, DDS - oralsurgeons - Updated May 2026

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