Although the treatment itself is supposed to be top tier. The customer service is awful. It takes…read moremonths to get an appointment doesn't matter if your dr order say 6 months you could have breast cancer they don't make exceptions. I was 15 minutes late to an appointment because they only have valet, it gets terribly backed up and there is no parking. They would not see me for months later after I had waited 8 months for that appointment. They're extremely unreasonable and it feels like a factory of just in and out no humane, empathetic treatment.

I had a very disappointing experience trying to schedule an appointment. After waiting over 15…read moreminutes for someone to answer, I was told I couldn't schedule without a diagnosis code that my doctor's office doesn't provide. I even offered to email my prescription, but they insisted it had to be faxed. In 2026, requiring a fax is outdated and unnecessarily inconvenient. As a returning patient who has had multiple procedures here, I expected much better customer service. The entire process was frustrating and could have been handled much more professionally.

Please do not go here They are very disrespectful and very…read morerude. They do not know how to treat their employees whatsoever Avoid this place at all cost

It's so much better to go here than to get a mammogram at my clinic. Why? Because that's what they…read moredo all day so they are quick, painless & get the images needed on the first try. Things I like: 1. Great techs (I've had mammograms, breast ultrasounds, & pelvic ultrasounds) 2. Easy to get an appointment 3. Ample parking 4. Professional & courteous front desk 5. Pretty punctual with appointment times The only thing I wish were different is the paper robe they give you for breast imaging. They rip so easily. I had that happen the 1st time I went here while I was walking into the room. I was struggling to stay covered. Because of this, I took my huge pashmina for my 2nd visit. That is my pro tip for anyone who's having breast imaging done.

I would like to edit my experience as they have communicated to me all past issues regarding…read moreinsurance. As for the doctors and sonographers I still believe they are amazing. Professional and caring.

I would like to share my experience at this unit…read more The two physicians, Dr. Victor and Dr. Lesley, are excellent, kind, attentive, and thorough in explaining procedures and answering questions. They demonstrate genuine care and professionalism. The ultrasonographer Melissa is also outstanding: very kind, communicative throughout the exam, and clearly dedicated to obtaining the best possible images. Unfortunately, despite scheduling my last three appointments with her, I was not assigned to her again. That said, I would like to highlight several issues related to administrative and operational processes: * 02/11/2026: My report incorrectly states that a transvaginal ultrasound (CPT code 76817) was performed. No transvaginal exam took place. * 02/11/2026: During this visit, I was taken into the exam room where a male student was already present. I was informed only at that moment that he would accompany the exam. I expressed my preference to be assisted only by female professionals. Had I been asked for consent in advance, this situation--and the resulting discomfort for both myself and the student--could have been avoided. * 02/02/2026: I waited approximately 50 minutes in reception due to a failure in the check-in process. After I informed the staff that I had not been given any forms to sign, it became clear that my check-in had not been properly completed. When my husband inquired about the long wait, the response was not polite. * 01/12/2026: I overpaid $246.92. The overpayment was identified and an electronic refund was initiated only one month later. Last but not least, during one of my visits, a front-desk staff member had persistent, heavy coughing while interacting closely with patients. Given that this clinic specializes in high-risk pregnancies, basic common sense would be to avoid close exposure to patients while experiencing active respiratory symptoms. As a conclusion, while the medical team provides excellent care, there are clear opportunities to improve the ultrasonographer team, administrative accuracy, communication, and patient experience at the front desk .

Es una falta de respeto esta clinica! poco profesionales. Me cancelaron la cita que tenía el mismo…read moredía 30 minutos antes. NI tan siquiera me llamaron solo me escribieron un mensaje y ni la posibilidad de re-schedule me dieron, al llamar al mismo número del que me escribieron no contestan las llamadas. Cuando llamo al número d Customer services está desconectado. En customer services tiene -1! Que decepción! Les pongo una estrella porque sino no pudiera escribir mi experiencia, porque ni una estrella merecen!

Had me waiting so long because someone was late instead of attending me! Never even told me where…read morethe restroom was! I left and they called me 30 mins after! Horrible place! You shouldn't make a pregnant woman wait, especially on her third trimester!

Yes, I must say I had a very pleasant 2D ultrasound experience today and Renee is awesome and very…read morepatient! She made it a great experience for me and family and did not mind answering all of big sister questions. The only thing I am a bit disappointed in is how the pictures turned out, not too happy with them as I had seen better poses during the proces. However we still had a great time and made a memorable experience!

I'm pretty shocked at how much the ultrasound really does look like baby ! I did some side by side…read morecomparisons from his photos in the hospital at time of birth and these ultrasound pics we did when I was 28 weeks and I'm pretty impressed.

Everyone raves about Dr Fink, and yet 99% of women now a days don't ever get to see him. If you are…read moreconsidering this practice because you have heard great things about Dr Fink, know that more likely that not, you will never see him. My review on his practice: STILLBIRTH DELIVERY on 1.1.15 Longest and most heartfelt review I will write on yelp: From day 1, I never waned to see Dr Tumero, as a close friend of mine had a still birth in 2nd tri under her care. Said friend reviewed her file with head doctor (Fink), both came to the conclusion that closer monitoring and treatment could had made a difference. Fast forward and guess who I get stuck with? Yes, Dr. Tumero Details:I had a regular doctors visit on 12/31/14, during my ultrasound, tech noticed that heartbeat was slow, she quickly called Dr Simmel in and I was asked to head over to baptist for further monitoring. Upon arriving to baptist (5 minutes later, as building is right next door), my daughters heartbeat was detected by monitor used by nurse. Five minutes later, Dr Tumero (who was on duty at hospital) shows up and requests bed side u/s. U/s tech arrived within a couple of minutes and by then, my daughter was gone. Between time of my arrival, check in, blah blah blah, about 10 minutes passed. Though you maybe thinking, 10 minutes is not that long, it is when your child's life is at risk. Knowing what I know now (further testing detected that I have an autoimmune disease which often correlates with still births if left untreated) I understand that OTHER factors COULD have caused my daughters passing, however, we did not know (still don't) what "the cause" was when it was all going down,so my thoughts are: If Dr. Simmel called baptist to let them know that I was heading there with baby with slow heartbeat, why the delay in dr Tumero showing up? My daughter passed away at this hospital, all while we were present. Why was an emergency c- section not done if one minute there was heartbeat and not the next? so many questions. I know that nothing will ever bring her back, but I question the response time and how the situation was handled. ------- As if what I described above is not reason enough as to why to avoid this practice, here are additional mishaps that took place during pregnancy. I had a VERY healthy pregnancy, so my visits were short and to the point. However, there were many mishaps along the way, one of them being that a test which is done during 2nd trimester detecting abnormalities was overlooked. They apologized for that, and during that time I didn't think it was a big deal, but after having lost my child, I wish that every single test had been done. Aside from that, there was a lot of back and forth with medication prescribed (Diclegis for nausea and vomiting) the office sent prescription to my pharmacy for wrong amount (less pills) so I was having to go back for refills every couple of weeks, spending more money per bottler, wasting time and gas. It wasn't until the pharmacist asked me why I hadn't just ordered 100 pills to begin with vs 30 at a time, that we were able to correct the issue by calling obgyn and having them send correct prescription. U/s tech with long hair- this lady is one of the most unpleasant people I have ever met in the industry. I do not recall her name, but I saw her twice early in pregnancy and requested not to see her again. I tried both times to initiate small talk (commenting on her daughter's ballet pictures/ asking about her day) and got nothing. She always had a crappy face on, and was non responsive. Having an u/s done is both exciting and stressful, she did zero to make the experience more pleasant. Please stay away from this place if you are expecting, it is my only suggestion. During a doctor's career, there is no doubt that lives will be lost for x or y reason. I just REALLY feel that my daughter's life could have been spared, if things had been addressed promptly.

I never have to spend time in the waiting room. Staff is very professional and caring. New location…read moreis awesome as they have ample parking and it's off the expressway.

I want to warn anyone considering this facility about my experience. Back in July, I was quoted…read more$200 for an MRI after they verified with my insurance. When I arrived for the appointment, I was only charged $20 upfront. Weeks later, I suddenly received a bill for $374. When I called to dispute this charge, I was told it was my deductible--even though this was never explained to me at the time and contradicted the original quote. The actual MRI experience was terrible. The staff attempted to insert the IV for contrast 10+ times, leaving me bruised and in pain. I was chastised for having "bad veins" rather than being treated with professionalism or care. I have photographic proof of the excessive needle marks I endured during this visit. When I escalated my concerns, I spoke directly with the CEO, Robert Diaz. Instead of addressing the clear lack of training and miscommunication from his staff, he was entirely unhelpful. Rather than accepting responsibility, he treated me as if I were at fault and made me feel like I was the problem for questioning their billing practices and poor care. This facility not only engages in misleading billing practices but also fails to provide compassionate, professional medical care. Patients deserve honesty, respect, and competent treatment--none of which I received here. I strongly recommend avoiding Advanced Health Imaging. I will be pursuing further action through insurance and the appropriate regulatory agencies. Quiero advertir a cualquier persona que esté considerando este centro sobre mi experiencia. En julio me cotizaron $200 por una resonancia magnética después de verificarlo con mi seguro. Cuando llegué a la cita, solo me cobraron $20 por adelantado. Meses después, de repente recibí una factura de $374. Cuando llamé para disputar este cargo, me dijeron que era mi deducible, a pesar de que nunca se me explicó eso en el momento y contradecía la cotización original. La experiencia durante la resonancia fue terrible. El personal intentó colocarme la vía para el contraste más de 10 veces, dejándome con moretones y dolor. En lugar de mostrar profesionalismo, prácticamente me regañaron por tener "malas venas". Tengo pruebas fotográficas de las múltiples marcas de agujas que sufrí durante la visita. Cuando escalé mis preocupaciones, hablé directamente con el CEO, Robert Díaz. En lugar de reconocer la falta de capacitación y la mala comunicación de su personal, fue completamente inútil. Me hizo sentir como si yo fuera la culpable por cuestionar sus prácticas de facturación y la mala calidad del servicio. Este centro no solo practica facturación engañosa, sino que también falla en brindar atención médica compasiva y profesional. Los pacientes merecen honestidad, respeto y un trato competente, nada de lo cual recibí aquí. Recomiendo encarecidamente evitar Advanced Health Imaging. Estaré tomando más acciones a través de mi seguro y las agencias regulatorias correspondientes.

My appointment was at 11:30, I came around ten because I know it takes a bit to verify the…read moreinsurance, I understand that patients go by appointment but it took more than an hour to get my Kidney ultrasound. They asked me to drink water so it was really hard to hold it for so lung. Dr Alan was great, thank you for your help . I believe you should improve your waiting time

Doral location review: This review is not about the drs -…read morebut unfortunately a doctor's staff says a lot about the dr. I took my grandson yesterday for drs appointment and the lady behind the glass, Carmen, was the only thing I encountered. As per Carmen, my appointment never existed, even after my son confirmed twice before I arrived. She asked me who the patient was and before I even said my grandson's name, she cut me off and told me there was no dr at the office. I proceeded to try and talk with her and she left me talking by myself and went into the back where I could not see her. When I called for her, she rudely yelled at me that she was on the phone. Carmen is the rudest receptionist I have encountered in this city where customer service is a top priority. Carmen should not be a receptionist, nor work with people, and certainly not be the initial contact with the public for your office. While sharing this experience with my son, it's clear that Carmen was not having a bad day, this is her usual self. I was appalled at the way I was treated. No one should ever be addressed the way Carmen spoke to me. Perhaps a playback of her video dealing with me could be a great way to teach her how to deal with patients. To the drs that hired her, you can do so much better. You deserve to be represented in the best way possible. Please contact me if you would like to discuss.

Extremely rude front desk lady named Carmen. since the first phone call to arrange an appointment…read moreshe makes you feel like she is doing you a favor and you are just another annoying parent. She talks like she is angry all the time, makes you wait 20 min on the phone, she says things like "don't stay in front of my window and go seat somewhere!".... That clinic is losing patients fast, because of her. The rest of the staff is so so, and my kids are worth more than just a so so care service. bottom line, I am never coming back to that place. there are far more options in Miami... stay away from there and Carmen specially