Like many I was on a ski trip in Jay Peak with some friends and my husband's truck starting…read moreoverheating on our way to the mountain. We were stressed about getting it fixed because I had a flight the next day from Boston and it was Sunday so every repair shop was closed. We were lucky enough to notice Lutz's bay door closing as we passed and quickly pulled in. The shop was closed, but the owner went out of his way to help us. After taking a quick look, he let us know it was a coolant leak and he would work on it the next day. He set realistic expectations and was kind and thoughtful. He had the truck fixed and ready to go the next day, and was very reasonably priced. If you're in a bind or just looking for some general maintenance, we couldn't recommend Lutz Automotive enough!

Absolutely wonderful service at Lutz's Automotive! We were at a conference at Jay Peak Ski Lodge…read morethis month and got a flat tire. Apparently tires are one of the commodities that are in short supply due to Covid. We called several places and Lutz's Automotive was able to order a tire for us and have it there the next morning. They were super helpful and very friendly. Their service was outstanding and we felt like they really cared about our issue. Several service technicians jumped in to help change the tire and then they even drove it to make sure everything was set correctly. If there was a higher rating than 5 stars these folks deserve it. I wish we lived closer to these wonderful people but Virginia is a bit far to drive. Ryan and Derrick we now feel like we have friends in Vermont! Outstanding!

This place is super amazing. I was able to make an appointment get right in and they were able to…read morefigure out what I needed done and get it fixed. The price for fixing something saved me so much money. One of the workers Chris was super amazing.

We recently had to get state inspections completed on two vehicles and some minor repairs to one of…read morethem (in order to pass). Work was competent and easy to work with. When we had to return for a rein spection we were told to just "come back any time after a week of driving so the codes reset" and we did. It was that easy to get it cleared through inspection. Good Service, Good people, worth your business.

Outstanding customer service and even better vehicles, I was able to trade in my Mitsubishi and get…read moreinto a 2025 Chevy Colorado within an hour. Dylan was amazing and was super helpful during the process, explaining all the numbers and ensuring no detail was missed. Signing each document it was carefully explained, ensuring full transparency through the entire process. They were super helpful in negotiating the final price, and gave a fair amount for my trade in. I would highly recommend them to anyone looking for a vehicle, as they work with you rather than against you like some dealerships tend to do.

I went into dealer today 3-16-26 to ask to take a used vehicle to my mechanic in Essex to put it on…read morea lift. I was told no they only 1 dealer plate and I couldn't use it that long. I went back later after getting Handy Toyota to put it on their lift and give me an opinion, rather than letting me take it they sent a salesman to sit with me. We waited over 2 hours to get it evaluated. The salesman was great about it. The truck checked out with just a couple small items needing attention I paid Handy's for their time and headed back to Nucar to purchase the truck. As we were drove back I told the sales guy i was ok with buying it but would like them to take care of the things if possible. The salesman went over to his manager to get the paperwork and came back a few minutes later super upset and informed me the truck had already been sold yesterday to another dealer and they couldn't sell it. Never again will I go there.

Had a dead car way out in North Hero. I called AAA who dispatched Benoits. The BEST AAA towing…read moreexperience I've ever had They called twice to give me arrival updates. The driver was friendly, courteous, and professional. The car was hooked up and on the way very quickly with no issues. I would highly recommend this service.

My son went off the road, called AAA and they sent this company. The guy seemed nice on the phone,…read morewhen he got there, he smelled like a brewery and he wanted to make some money off of us and told us he had to pull the truck out differently than we thought and it would cost more than what AAA would pay. When questioned by the sheriffs that were on scene, the tow driver told them that "they are just cops and let him do his job" then when questioned by them about how much he was wanting to charge me, he said to the sheriffs "call someone else, you guys are f****** A**h****". My Fiancé went home and got his pick up truck and pulled it out in 5 minutes, and the way we suggested from the beginning , that the tow driver said wouldn't work.

very knowledgeable, did a great job explaining the components of the frontier, was very impressed…read morewith the helpfulness of the team!

Purchased an awesome Buick SUV from these guys yesterday. They were incredibly helpful at answering…read moreall of my questions, easy to contact and schedule with, were able to find me a deal that worked well for me, and the sale itself was a very smooth process. Highly recommend these folks :)

Thank you ! Away from home our camper van had a locked brake caliber they took care of us ! If they…read morewere closer we would use them for all our vehicles .

What a great and dependable mechanic (and gas station) in the middle of Northern Vermont. I…read moreactually came here via AAA when my car wouldn't start, namely due to the negative temperatures. They towed, fixed, meddled and helped out, which is their job, but add kindness to the mix and you're all good. Matt the tow truck guy was so sweet, talkative (dishing out some very interesting info on Northern VT), fast and efficient. He actually had to tow our car not once, but twice and did so without any grumbles. It's not cheap, but they definitely could have charged more since we were in the middle of nowhere without knowing a single person. I'd like to think that they kept it honest. Car troubles? See Mark, he'll hook you up. Pro-tip - pizza, chinese and a Rite-Aid are right next door if you happen to need some sustenance while waiting!

I was referred to Tony by a neighbor to get my cars inspected. Tony is spot on with the…read moreinspections. Keeps his promises with no surprises. Easy to make an appointment and drop off. Pickups can be handled after hours. Close, reliable and trustworthy.

I was travelling through and had a tire issue. A local woman saw that the left rear tire was about…read moreto come off!! She recommended Poissant and the owner came out quickly, got me set to drive to his shop. There he replaced the snapped lugs and posts to get me where I was going. Cost was very fair! Top Notch and I would recommend.

Excellent service department. They really know how to take care of the customer. Highly recomended.read more

Bought my Car some where else, but have taken my car to Champlain Chevy for years as they use to…read morehave the best service department. Recently i have spent 4k plus on my vehicle to only have issue after issue. First it was only one wheel barren gone to find out it was both. Told us it was driver side but was both. Then it's bring the truck in Tpms sensors for my aftermarket summer wheels they used a short socket on a tall lug nut Damaging them In the spring. They did order new lug nuts however not what I originally had and didn't care for them. then bring my car in for summer tires and an inspection then cancelled the inspection few days prior ( we cancelled as I had a crack in my windshield knew it would not pass) and ask them to replace a tpms sensor while doing the work. They do the inspection even though we cancelled it and did not put the sensor in so they had to pull it back in. Then in the fall bring truck back in to put stock wheels on for the winter they put the aftermarket lug not on the stock wheels. when stock lug nuts where sitting in the floor of the truck. Which I did not mention where there but a mechanic should know you can not put after market lug nits in stock wheels. As was admitted by the service manager you can not do that. We en up having to change them ourself in the dark in our driveway as we needed the truck for morning. Then the truck goes in and 2300 dollars for a brake job to be done this spring all new parts and e- break parts and they scratch the shit out of my rear driver side door to the point it needs to be repainted and they use touch up paint to cover it up and basically say good enough and the rear fender panel has some damage That they buffed out That looks ok. this place seems to be headed down hill not sure what happened. I have had multiple Conversations with the service manager and we even had a conversation with Brain the owner. With admitting there was a issue with one person but said they have delt with and we are still experiencing issues.