We were in a pinch with a tire issue and they were very helpful. Will definitely use them again…read more Good value

This is where I have most of my car repairs and maintenance performed. They have some good…read moremechanics who can do general repairs as well as tires. The specialty here is full size pickup trucks but that is probably because there are so many of them in this area. I have a Volvo and BMW and they can do most of the work on those. Prices are reasonable and it is easy to get an appointment. I'm pleased with the work they do for me.

Thank you ! Away from home our camper van had a locked brake caliber they took care of us ! If they…read morewere closer we would use them for all our vehicles .

What a great and dependable mechanic (and gas station) in the middle of Northern Vermont. I…read moreactually came here via AAA when my car wouldn't start, namely due to the negative temperatures. They towed, fixed, meddled and helped out, which is their job, but add kindness to the mix and you're all good. Matt the tow truck guy was so sweet, talkative (dishing out some very interesting info on Northern VT), fast and efficient. He actually had to tow our car not once, but twice and did so without any grumbles. It's not cheap, but they definitely could have charged more since we were in the middle of nowhere without knowing a single person. I'd like to think that they kept it honest. Car troubles? See Mark, he'll hook you up. Pro-tip - pizza, chinese and a Rite-Aid are right next door if you happen to need some sustenance while waiting!

New tires for my old Tacoma. All around Fantastic service. Wood is now my go to place for new…read moretires! Knowledgeable staff, quick turnaround. They had the 11 ply steel belted tires I wanted in no time at all. Excellent!

My experience here was terrific!! I was in and out in 45 minutes with new snow tires!! I found the…read morewaiting area to be clean, the staff very helpful and friendly!! I highly recommend this establishment!

Like many I was on a ski trip in Jay Peak with some friends and my husband's truck starting…read moreoverheating on our way to the mountain. We were stressed about getting it fixed because I had a flight the next day from Boston and it was Sunday so every repair shop was closed. We were lucky enough to notice Lutz's bay door closing as we passed and quickly pulled in. The shop was closed, but the owner went out of his way to help us. After taking a quick look, he let us know it was a coolant leak and he would work on it the next day. He set realistic expectations and was kind and thoughtful. He had the truck fixed and ready to go the next day, and was very reasonably priced. If you're in a bind or just looking for some general maintenance, we couldn't recommend Lutz Automotive enough!

Absolutely wonderful service at Lutz's Automotive! We were at a conference at Jay Peak Ski Lodge…read morethis month and got a flat tire. Apparently tires are one of the commodities that are in short supply due to Covid. We called several places and Lutz's Automotive was able to order a tire for us and have it there the next morning. They were super helpful and very friendly. Their service was outstanding and we felt like they really cared about our issue. Several service technicians jumped in to help change the tire and then they even drove it to make sure everything was set correctly. If there was a higher rating than 5 stars these folks deserve it. I wish we lived closer to these wonderful people but Virginia is a bit far to drive. Ryan and Derrick we now feel like we have friends in Vermont! Outstanding!

Approximately 11 hours to get to my location. Ended up getting stuck twice having to winch…read morethemselves out. Trashed my neighbors mailbox's And then just took off, without a word.

I have been a client of hometown for 8 years and my folks even longer. They've always treated us so…read morewell, fair prices, short repair times, honesty and integrity; however, they just lost a decade of loyalty to one incredibly unprofessional phone call. On September 20th 2024, I brought my 2007 Honda Fit to Steve to take a look at some service lights and a funny noise. He fully diagnosed it on the spot, told me I needed to bring it back for a new transmission and new brakes and that he'd call some parts companies and get back to me with an estimate. He never contacted me again. A few nights ago, 12/2/24 my engine started billowing smoke late in the evening and I emergently had my car towed to hometown after hours, thinking that as a loyal customer they may be able to get me in. Instead, I got a phone call from Steve telling me that they have never and will never work on Honda Fits, my car is blocking the plows (there is no snow) and that I need to bring it elsewhere. I asked for a recommendation, and he told me that no one will work on a Honda fit and he won't send me to one of his friends. I brought up the diagnostics he did, and he told me that when he did it "6 months or a year ago" (actual timeline = 10 weeks) that he did indeed call me back with prices, "or maybe left a message". So in one conversation he both admitted that he did work on my car and looked into parts but that he also has never worked on my car and won't in the future. I think I asked one more question and he told me my keys were in the cup holder and hung up on me. Great business, Steve!

Fair and competent local repair shop. Highly recommend!…read more..........................................

Car sat untouched for 7 days before a 1.5 hour repair. Never contacted my warranty company despite…read moremultiple requests. Poor communication and complete waste of my time.​​​​​​​​​​​​​​​​

The team at vianor is upfront And honest with their quotes. They have a knowledgeable staff and…read morePatty is especially helpful. My only complaint is they tale quite some time when actually working on your vehicle, so if you are in a rush I'd be prepared to wait. They do offer a loaner car though, so you won't be stuck in the shop while work is being done. Overall, quality and friendly service

I brought my 2015 Audi Cab in for an oil change, inspection, and brake work. Dana understood my…read moreneeds and handed it off to Chris. Courteous and friendly interaction with competent service. The invoice was for considerably less than I anticipated and I drove away in my safe vehicle with a smile on my face. I have been a loyal and satisfied customer for over twenty years and have no intention to even look elsewhere. Thank you to all the team members at Gills Point S.

I love G & G and would never consider going to another shop for my auto needs. Brandon and Dan are…read moreexceptional. I've never had to wait more than a couple of days for an appointment, and I'm sure if it was an emergency, they'd find a way to fit me in. The staff is ridiculously friendly given how busy they are, and they always take the time to explain everything to me. I've been going there for over 20 years, and have never had one complaint. Thanks, G & G!

They always offer great service that you can trust which is huge given some of the jokers out there…read moreprice gouging or ripping off unknowing customers. G&G just does good work and they stand by every car they service.