We are on vacation and discovered a flat tire this morning. We tried calling several places and…read moremost did not even answer the phone with the exception of Costco Tires. Not only did Partner Tire answer the phone, but they scheduled an appointment for us to be there in 45 minutes. Had huge nail in tire which they fixed within an hour. So between phone call and fix, it took less than 2 hours. Fantastic and we are eternally grateful. Colchester is lucky to have Partner Tire.

I just had the transmission fluid flushed and changed along with the filter. The guys were…read moremeticulous with the work they did. The work took longer then they or I expected. They explained why it took longer and only charged me what their job program called for. Even though it took about 2 hours more to do the job. I will defiantly be using them again. Thanks guys!

Outstanding service! Highly professional ... very reliable ... dedicated to customer service!…read more I highly recommend Vitalie for all your automotive needs.

Fast, got me in quickly, fixed up my tire with a nail in it and did my state vehicle inspection in…read morea few hours with no appointment on a weekday. Great service and nice people.

E & E Tire saved the day for us! We had to travel back to New York and, soon after getting on the…read moreroad, we got a flat tire. We must've gone to four different tire places and all four turned us away. E & E was the only place willing to help us out. In just under an hour, we were back on the road. Thank you so much!! Laura H.

I had a terrible experience at your Riverside avenue , Burlington outlet today, 08/12/25. The guy…read morethat attended to me did a shabby job and packed my wet tires which removed from my car on my back sit without a plastic bag and when I told him that he messed up the seat, he started yelling and asked me to leave. He also over charged me and collected $130 to swap my summer tires to winter tires. management needs to do something about his attitude and his work ethics. It is horrible. Peter

They were able to get my bmw in quickly and resolved an issue with it promptly to get me back on…read morethe road. The owner and employees were very knowledgeable and professional. I will be back for future service!

After spending over $6,000 repairing my granddaughters Volvo at this shop over the past 3 years, on…read moremy last visit the car failed inspection. The reason written was the side passenger mirror was not functioning. The cause was a broken turn signal in the mirror. After searching for a used mirror and having it installed, I returned to have my car reinspected. 8 weeks had gone by. This time I was told the car failed inspection due to the license plate light being out and a small dig on one tire (which was there during the first inspection). When I questioned Rob he became quickly agitated, defensive and ranted unprofessionally! Wow! Needless to say, I'll never return due to the questionable integrity of the shop and its customer representative Rob who needs to learn to deal professionally with customers!

Great tire service!! Cannot say enough how they squeezed us in first thing in morning and the whole…read moreteam worked well together in the rain to make sure we were safe and on our way.

I went for an inspection of my car. because I needed a tire it cost me over $200. I went up to…read morethe counter and they put a sign in front of me that said they charge and extra 3% for credit cards or debit cards!!!!! this is highway robbery!! Luckily I have a checking account and luckily there was enough money in it to pay, but what if I didn't have that? I would be paying an extra 3%!!! and....I went twice and not once did anyone in the entire place give me a smile. they were like zombies. I will never go there again.

Whenever we have an issue with one of our vehicles, we bring it to Essex Automotive because we…read moretrust them. With their first-come-first-serve style of getting annual services/tires done, there is almost never a time they will not take your car that day. The service has also been great, and they do not up charge on services or 'find' something else that needs to be 'fixed'. Very thorough service.

My recent experience compels me to ask myself would I want to give my business to this opertion?…read moreI visited its website in June to learn about their service offerings and, having some questions, sent my inquiries via their contact form: as of today, FOUR MONTHS LATER, I have had no response. While on the site, I noticed a field for discount coupons, but when clicking on it...NOTHING CAME UP!?!?...If this is the level of competence present @Essex Auto, I don't want them working on my car!!!!!

What an efficient no-nonsense business. As busy as the rest of them but without the sense of havoc…read moreyou find in most auto shops. Straight-forward, timely & generally good atmosphere. Oh & fair pricing too Will definitely go back

Brought my car here for a simple fix. Took them two weeks. Was conned into having parts that didnt…read moreneed replacing, replaced with cheap-low-quality ones. Was fooled into thinking they had it under control and knew what they were doing. Finally got my car back and has not been the same since. Had a reputable mechanic look their work over afterwards and found parts were mangled and wiring was almost compromised. And the simple fix that I had originally gone to them for was never even addressed, they just bypassed it. While they were sympathetic and I wasnt charged an unbelievable amount considering how long they had it, I was still lied to. This could have all been avoided had they admitted they didnt know what they were doing. I now have to undo their hack job and replace everything with original parts and pay someone to do it right.

I have been to the Autosmith many times with assorted vehicles. My visits have primarily been for…read moreannual inspections or tire changeovers but we have also had the occasional oil change or minor repair. I have always found them to be easy to work with, I have never had any "surprises" or felt as though I was being taken advantage of.

I went to get my car inspected at the Autosmith the other day. Not because I heard good things…read more(just the opposite), but because I was feeling lazy and the Autosmith is close. They inspected it right away, and found that I needed new springs in the front--they said mine were broken. Their two options to fix the issue would have cost me approximately $615 (the "cheap" option) to $665. Well, folks, Tracey Phelps doesn't have $700 kickin' around, so I got a second opinion. My boyfriend, Jake, took a gander at the springs and being a car guy, noticed that the springs WEREN'T BROKEN AT ALL. The paint was peeling off, but otherwise totally fine! He then told me that the Autosmith tried to rip him off in the past and that I should head over to Bob's Auto in Essex. All in all, it cost me $65 for an oil change and inspection at Bob's Auto, as opposed to ten times that at Autosmith for work that I didn't even need. I know Autosmith is trying to expand and pay for their new stuff, but can they give their neighbors a break? I can't afford to pay for your new shop, and neither can most of us in this cruddy recession.