I can't recommend this place enough. The guys who work here are always so kind and helpful. The…read moremonthly membership pricing is so affordable; free strong vacuums and free compressed air to get all of the dust out from the hard to reach places. I only leave reviews for places that wow me and this place just rocks, everything about it. Well done, not many places hold up value and customer service like this

So I sign up for a monthly express membership for the top wash but they have no express lane for…read morethe people that bought it. They also put the pass so low on my windshield the scanner can't read it so they have to raise the gate each time and I don't get the top wash. I have said something each time and they ignore me. The wash doesn't actually take all the dirt off the car. I have spots in certain angles that still have dirt right after it's washed. So my express wash took 30 minutes to get through and didn't get the top wash again. Skip this place. Also tried to call several times but no one answers the phone.

THEIR washes ARE NOT fulfilled as advertised ..... I came in…read moreand purchased their $20 wash First run thru It did not clean the bugs off SO I talked to some HUGE ignorant guy/ working the entrance he declined letting me in for a Rewash ????? I told him thanks for his affirmation 00000000000000000000000000000 I definitely see where he is coming from

PLEASE READ - Important to you as a customer!!!! **If you…read morecomplain to them about service, they will cut you off. ** I truly wanted to give this business an opportunity, but they cannot seem to understand that we, as customers, just want help sometimes and want to receive good service for our money. That is all. However, the employees are not trained to work with the public. I recently went in as a subscription member and kept finding the same issue that the license plate is not being read at the gate. I kept having to pay again at the gate so I didn't hold everyone up behind me. Even when we are being told to "honk for service", no one shows up. I had asked one employee to explain why the gate then said that I maxed out my daily allowance which is only because once I was able to reverse and get into the other lane, did they open the original gate. As I began this discussion with a team member there, another employee jumped into the conversation and said it was my fault for moving into the other lane. I told him that I was already discussing this with the other gentleman and he rudely inserted himself. He was supposed to guide my car into the tire channel and instead he walked away like a child so I open my door and asked, "Are you going to guide me?", and he said no and walked into the office to just stand there. Instead, another employee came out to get me through the wash. I told him that I simply had to move since no one came out. He said that they can't hear from all the machine noise. Strangely, they have filed a police report for some reason which I don't get why since it was just a conversation on why the gate didn't come up and I had to get charged and me telling the person that interjected that I was not looking to speak to him since it was being handled already. There are so many car washes in the area that are happy to assist you with your onsite needs and this is absolutely not one of them. Give your money to someone that truly deserves it. You work hard for it. Sincerely, Disappointed customer.

You could not pay me to go back here again. I had the most horrifying visit ever. Realizing it…read morewould cost me approximately $30 to wash my car in the self wash using my credit card I went to question the older employee. He began to accuse me and treat me like I was stupid and didn't know how to use the machine. I began to feel so threatened by him I actually felt the need to call the police. I kept telling him to get away from me as he was yelling at me on how payment works. I even spoke with the regional manager who seemed to not believe me. Said he has never received a complaint on him. This is the second encounter where this man has treated me like I was a stupid woman. I left with soap frozen to my car. There was no apology nothing. NEVER EVER WOULD I GO BACK. You could not pay me enough!

Basically same complaint as other recent reviews. This place was the spot to go too if you wanted…read moreto hand wash your car. Now they're basically just trying to force everyone into a membership. The cost is $5 for 3 MINUTES, yes $5 for 3 minutes and then like the owner said in his reply to the other person it's an additional .25 cents for 9 seconds after that. Do you know how insane that is? ABSOLUTELY RIDICULOUS!!! By the time it takes to go, put in a quarter, and then grab the wand/nozzle and go back to clean your car, you basically have like 1 second! Feels almost scam like now. Unless you wanna pay either $30+ or get a membership, don't go here

Not sure how a business to service people closes at the time when the people needing the service…read moreget off of work. Also don't get upset if you don't get a tip for not wiping my vehicle off all the way. The time on here says closed at 6pm, they close at 5pm apparently.

Place was absolutely terrible. They claim that the attendant dries the car after your wash, they…read morepretty much did a quick swipe over the hood and roof. Dirt was still all over the car and the tire shine u pay $3 extra looks like they did a oil change on a car and put it into a sprayer. My tires were oily brown and it was caked on there so when I drive away it will soon be on my white car. Will not recommend this place to anyone.

Great costumer service and a really good job! I bring my car every time, they do inside and outside…read morecleaning and hand drying towel. Fernando does a great job, he's worked there for 20 years! I would definitely recommend this place, they're always open even when it's raining.

The work will get done regardless and very good nonetheless. The customer service is what makes…read morethis car wash an amazing place to be. The employees are respectful, professional and most of all very welcoming. I would recommend to anyone in the area!

The coin machines wasn't working and when I used my card it made me add money but still charged my…read morecard 6.56 for just a 1.50 spray down on my truck. The number listed doesn't work so I can't contact the owner for a refund. If u use this place and the coun machine doesn't work, dont use ur card. Just find another place.

make this negative stars. This owner still hasn't returned my numerous phone calls about getting…read morestuck in one of the automatice wash booths. Great way to conduct business. I'm going to drive down there and see if the owner will meet me face to face, highly doubt it

I've been coming to Brothers Hand Car Wash for nearly 2 years and they've always done meticulous…read morework. They are friendly, detail oriented and hard working. This is a very family oriented business --as I've met a few of the family members over this time. The Brothers are so good I send my wife here too (without me). I highly recommend them. Just know at times there could be a 1-2 car wait especially at those high peak "get your car wash" times

The best hand car wash in the area hands down. Been coming here for years! They take the time and…read moreare so meticulous you can eat off your car!

This place went above and beyond for me. Alex is amazing and the whole staff has great customer…read moreservice! Very fast and trustworthy mechanics.. and when it comes to the detail work I have five children and my SUV gets messy. When I picked it up from platinum Werks it was like picking up a brand new car. SPOTLESS!! 10/10 recommend!

For a regular car wash on an old vehicle? Sure. Just leave a small tip since workers don't care…read moreabout small details. I took my car for detail and it was horrible. The only thing I noticed they did was that they wash ed the floor carpet. I found dust everywhere else, by the radio, the steering wheel and doors. Then I opened my trunk and found that they didnt clean it. And threw my floor mats completely wet inside the trunk after they having the car for 24 hours. Horrible

First time client. The prices and services are confusing . Beware!! these prices are only for cars…read morenot Suv's / Trucks ( I was only informed of this at the time of pay, once my SUV was already inside) I went with the "Ala Carte Services" Complete hand Carwash labeled $18.99 (SUV's pay $24.99). The waiting area definitely does not reflect the prices they charge. 1 beige leather love seat which looks pretty dirty and beat up. Another couch which reminds me of something that came out of that 70's show. The carpet is dirty, the TV is not plugged in, no trash can, or complimentary beverages/vending machine. The doors are kept open so its really loud, I can hear the vacuum and its freezing in here. No customer service what so ever. My wait time was 45 min, just to find my the garbage on my side door not cleaned out . The quality of work they performed inside and outside of my vehicle ,definitely leaves room for improvement. In my opinion the owner of this place needs to really step it up. If your prices are going to be this high the least you could do is invest in your waiting area.

We recently got the car wash membership and have been very pleased. We mentioned to Rudy when we…read morebought the membership how rough our dogs were on my car and he mentioned they did detailing. We opted to get my car detailed today and are very pleased! It looks nicer than when I bought it. The detailers did a great job and even got off paint transfer from someone sideswiping me while I was at work. We really appreciate Rudy and the whole team for giving my car a facelift:).

It was amazing. The people are so nice and accomodating in making my appointment and giving me…read morequotes. They did everything I requested. The inside needed shampooed and detailed due to spilled coffee with cream. I requested detailed inside wash outside. The price was fine. It was worth the value. They tell you up front and don't try anything else. I would request for service a full detail in the future :