Folks, I went to…read moreUnited AG in Farmington CT for service as I bought a John Deere E350 there 2 to 3 years ago. I made an appointment for the United to pick up the unit 3 weeks from my visit date. The service person informed me that I am first on the schedule for pickup on 3/26. Further, he said that the driver arrives at 8AM and he should be at my house no later than 10AM. I thought, "Fantastic!". At 11AM, I called the Service department to enquire about the schedule as no driver had arrived. I was told that there was no notation of a morning pickup on the paperwork, but the driver will show shortly. Well, at 2:30 PM there was still no pickup and when I called Service yet again, they said that the driver was still out on first round of pickups and they could not contact him. This is my second negative experience with the service organization in Farmington. Previously, they serviced my prior John Deere lawn tractor which took an excessive amount of time to repair (4 weeks as I recall) and was very pricy. Consequently, I cancelled the 3/26 service pickup appointment and am going with a different service provider. I recommend keeping clear of AG Service in Farmington, CT. Paul

We were in the process of buying a tractor. After going over our finances we decided it was not in…read moreour based interest to take on the tractor payment. After talking to John Deere themselves, they mentioned they can cancel the loan application. After talking to the dealership, they are not willing to back out of the deal. They are very pushy and not trustworthy on their words. There sales department is awful. They just want to the sale and do not care about the actual constumers.

Quick turnaround on a mower repair. Pricing was good and service was easy to coordinate.read more

Absolutely the best, went here for numerous times for items for my aging equipment. From a tack…read moreweld on my caster to a tie rod on my cub cadet. Always satisfied with the help that was provided. Definitely will return.

not sure my first review posted. Do not buy or deal with True on any level. This is not an honest…read morebusiness man. Bought a tractor he delivered it and told me he went through it oil, plugs, filters etc. I told him I needed it for snow he told me it runs great and in great condition any problems let him know. I called the local mower shop to have them check it out on 4/24/26 the day after I bought it. He couldn't fit me until 2 weeks later, 2 weeks ( so just about 4 weeks now not quite) the local guy calls me to tell me the tractor was in a fire, the engine swapped out and there is water in the engine oil.Not good so I called True who had several responses, I must have left it out in the rain, he doesn't know anything about it, it is an As is sale. He proceeded to send me a text and wanted to talk to my local guy.my local guy wants nothing to do with him feels he gives small engine repair guys a bad reputation. i wanted him to work with me but he just did want to be accountable and play the blame game.

From the owner: TrueRepair is a Mobile Small Engine Repair Service Located in Salem CT…read more We offer: Diagnostics Engine tune-ups and oil changes Servicing and safety checks Engine repairs for lawn mowers, ATV's, chainsaws, compact tractors, side-by-sides, and more! We service all brands and specialize in John Deere, Cubcadet, Craftsman, Ariens, Toro, Scag, and many more!

I highly recommend if anyone is in need of lawn mower repair. I received quick responses via email,…read moreand then followed up by texts messages. Danny was prompt, and had my mower going in less than 30 minutes! Great company, run by great people!

The service was excellent. He was extremely thorough and professional. Luckily now my snowblower…read moreis saved!!!!! He even cleaned my entire machine making it look tremendous. I recommend this company

My husband recently had our Exmark lawnmower fixed at Centric Repair and is still talking about how…read morewonderful the service was. They were professional and very prompt. The secretary that answers the phone was very helpful and knowledgable as well! From the initial inquiry to job completion, we were informed every step of the way. The repair was done efficiently and at a reasonable price. The lawnmower is now running better than ever and our yard looks fantastic. I highly recommend Centric Repair for anyone needing service.

We'll make this update brief because there's no need to go on at length about poor service. But our…read moreexperiences with poor, distracted service here continue. Most recently they took little interest in our somewhat small but important problem with tires for the riding mower we purchased here -- very satisfactorily -- some years back. In fact their only interest seemed to be in getting us to buy a new one. They didn't appear to be at all concerned about our urgency; in fact, they just didn't seem like they cared much. We don't think it's just us -- a neighbor reported almost the same treatment last month. Our next mower/equipment purchased will not come from Goff.

Spectacular inventory. Knowledgeable staff & great customer service. Performance of equipment being…read morepurchased prior to leaving establishment.

need to give a timeline when they will show up and then show up…read more if unable to show up needs to send a text to advise

Josh showed up as promised and knocked out a pretty difficult job in no time and on budget. Would…read morerecommend 10 out of 10.