1. Metropolitan Dermatology

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Kenilworth, NJ

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Metropolitan Dermatology

2.8 (9 reviews)
Open • 7:00 am - 7:00 pm

Services - Metropolitan Dermatology

Nonsurgical hair loss treatment

Skin condition consultation

Metropolitan Dermatology Photos

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Recommended Reviews - Metropolitan Dermatology

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7 years ago

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1 year ago

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2 years ago

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5 years ago

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7 years ago

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4 years ago

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Thank you for your 5-star review!

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4 years ago

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7 years ago

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Dr. Chin is a miracle worker. No joke. He really is. His lasers and things are state of the art,…read morehe's completely honest about expectations and his pricing is fair. He's also very understanding - at no point does he ever make me feel like I'm being silly for having the procedures I request done. Plus, he doesn't try to upsell you - he'll do what you ask for and doesn't try to push anything else on you. One of the best parts of going to Ohana is talking to Cheryl, who sits at the front desk. She's so nice and friendly! I enjoy speaking with her before and after my appointments. She makes you feel welcome and remembers you when you become a repeat client. She's very accommodating and kind on the phone, even when you ask for appointments ASAP or change appointments around. My friend gets laser hair removal done elsewhere, often using Groupons, but says it's not even worth it - she'd rather pay full price to go to Dr. Chin and have the work done right. The results she's gotten at Ohana are better than the results she's had elsewhere.

Absolutely the best. Came to Dr. Chin for tattoo removal, and he did an excellent job. His lasers…read moreand him being so meticulous sets him apart from other places i went to. You see fast results. Staff is wonderfully kind as well. I came back to do other things w him as well. Best medical spa.

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LaserAway

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Amazing experience from when I walked in the door the ladies at the front desk are the sweetest. I…read moresaw N.P. P. to have juvederm around the nose and jaw and lips ( I only wanted a little to perk lips up ). She did an amazing job and made me so comfortable during the whole experience. I will definitely be going back and highly recommend if you are looking to have injectables done. After results are from a few hours after I had it done and for reference I'm 54 years

Their customer service is awful!! I originally purchased a package that included eight Brazilian…read morelaser hair removal sessions along with eight underarm laser sessions. Unfortunately, after purchasing the package, I had to undergo surgery under my arm for medical reasons. As a result, I was able to complete the Brazilian sessions but was unable to use any of the eight underarm sessions that were included in my package. Given the unexpected medical circumstances, I reached out to the Clifton location multiple times over the past several months to see if some type of accommodation could be made for the eight unused underarm session, but all they kept doing was offering me an ADDITIONAL package to pay for. I was told by the front desk that the underarm sessions were "complimentary" and therefore there was nothing they could do. I obviously would not have purchased the original package had I known that I would ultimately be unable to use the full thing due to circumstances outside of my control. I then requested to speak with a manager. I called the location numerous times over the course of several weeks and repeatedly requested a callback, but I never received one. I continued following up and was eventually told that my situation would be escalated to upper management. After waiting and following up again multiple times, I was then informed that a request had never actually been submitted in the first place. I was told that they would submit the request at that point, and I again specifically asked for a manager to contact me that same day. Despite this, I still did not receive a call. On top of all of this, I even emailed their headquarters last week and even after two follow ups I STILL haven't received a response. This entire process has left me extremely disappointed with the level of customer service I have received. I have repeatedly had to initiate contact, follow up, and ask for updates regarding an issue that should have been addressed much more professionally and efficiently.

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Metropolitan Dermatology - dermatology - Updated October 2026

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