I've been going to Dr Ciatti for a few years for the Mohs surgery. Mohs surgery is no joke, but Dr…read moreCiatti and his team are very caring professional and knowledgable. Dr Ciatti works his magic, and skill when doing the surgery, with the outcome of hardly any scarring at all, He's the best!

My entire family has seen Dr. Ciatti. He is excellent at diagnosing all types of dermatological…read moreconditions. Dr. Ciatti is also an amazing MOHS surgeon. He has removed skin cancers from both my mother-in-law and Grandmother and miraculously, in both cases, you could barely even see a scar. As an added bonus, Dr. Ciatti is amazingly kind, very patient, and makes all of his patients feel at ease. I will trust ONLY Dr. Ciatti for all of my family's Dermatology needs.

Dr. Turner was very professional and knowledgeable. He answered all of my questions and I felt a…read morelot more at ease about my situation when I left his office. His staff was also very courteous.

Let me preface by saying the visits I took Mom here to happened back in 2017 when his office was…read morestill in Springfield. I see he has since moved to Union(most likely cheaper rent since the area is at least a notch lower). At the Springfield location you had to walk back & forth down long hallways & this was when Mom was using a walker & shortly afterwards had to start using a wheelchair so not pleasant. As far as the wait it was always a minimum 30-45 mins & as other reviewers have said he was in a rush. When we first saw him I mentioned Mom having 3 separate issues & after he examined the one he said "we'll address the others next visit" Seriously? Of course it was just to increase his income since Medicare knocked his requested charges down by about 80%. I will say when he eventually addressed the other problems they pretty much were taken care of but after 3 visits I found a place literally around the corner(we were new to the area so weren't familiar with local practices. Maybe it's easier to navigate to his Union office but I'm sure his attitude & demeanor haven't changed(at least for the better)

1st visit this past December. Easy to find for me(Mom's eye drs are in adjoining building so same…read moremain parking lot which is small but very large auxiliary lot). Within 5 minutes of arrival was called into the exam room & did wait 15-20 mins so moderate. My rule of thumb is depending on how involved your visit 45-60 mins from time you enter to time you leave is acceptable. Saw Dr Stephanie Llanos; fairly young but pleasant personality & didnt rush the appt, explained everything. Only small glitch was 2nd visit this year the European woman said my insurance was rejected even though it's the same insurance w/no changes so i asked her to recheck & it did go thru the 2nd time so maybe a bit careless with entering info so in case that happens you ask her to double check. Will continue to frequent this office.

The union site Dr. Bhakti Kanani is outstanding...Great bedside manner, extremely professional, and…read moretakes the time to explain everything as well as answer any questions you may have....she diagnosed some suspicious areas having "Pre-Cancer" Cells..It was the beginning of the year so my deductible was not met yet which meant I had to pay out of pocket for the removals of cells from 8 areas. First removal vist the receptionist wanted minimally half the cost so I paid $ 183.00...I had a total of 5 removals over the course of 4 1/2 weeks...I paid them another $ 183.00 on the day of the 5th removal.....at the end of that week I was scheduled to have the 6th removed and when I got their the receptionist said I had to pay them $ 759.00 because I had not met my deductible yet..I told her that was impossible to do and she said ok you can pay half which would be $ 375.00..which was still impossible as I just paid them &183.00 4 days prior..I said I could pay her $ 50 that was no good enough so she called the office Manager named Candace who told me I had to pay the amount or had the option of leaving my credit card ( which meant they would charge it anyway )..Again said I could not this week...not good enough so she told me she would cancel the appointment saying I declined service......Next thing I knew the receptionist told me my appointment was cancelled and the doctor was seeing other patients..It was more important they get their hundreds of dollars up front then my medical care....unbelievable....I am 51 years old and all my doctors are in union...I pay my bills and have never experienced such harassment by a doctors office to decline treatment for a scheduled procedure....such a shame because the Dr. Kanani is a true smart professional but I need to find a more caring practice as a whole....very sad!!!

No professionalism at all Carla the pffice staff very rude and disrespectful and also David the…read moreoffice manager handled the situation very poorly and very unprofessional as well, the audacity they both had to be rude and disrespectful was absolutely absurd, when a simple question was asked about my daughters care. Also came to find out my daughter was prescribed an oitment for her face that isnt for long term due to affecting her liver and no one ever advised me of that until I had my daughter seen by another dermatologist. So please anyone who goes to this dermatologist due your research on what this office is describing you!!!

Doc didn't even introduce herself to me. Just took me as if I was another one on the conveyor belt…read more I get it, it was evening time and I'm sure she had a long day. But damn. I guess it was more of a "consult" than an exam because she didn't really observe my skin. I was told some products I could get OTC and was on my way. I was in and out within 35 minutes.

Horrible office I was 10 mins late for my appointment was out on hold when I called for 5 mins was…read moretold that they were going to check me in and than parked my car which by the way the front door does not open which I did not know walked all the way to the back. And went inside elevator is older on so it takes time by the time I get upstairs they told me they could not take me Mind you I called as was supposed to be check in already no accepts which I know because I am in the medical friend now 12 years so last at the front not nice. Needs to re replaced and was told that the doctor could not see me now explain that. So nooooo I would never recommend this place at alll

I've never felt so disrespected in a medical office. I stepped into the hallway for less than 30…read moreseconds to take an urgent family-emergency call, and the tech immediately declared my 2-minute Xtrac laser session forfeited, then informed the entire waiting room I'd now wait 90 minutes--no compassion shown. Laser patients here are treated like numbers on a conveyor belt, rushed through with zero care or professionalism, and my prior visit included a false $562 billing issue. Very disappointing experience--I will never return!

I feel well taken care of every time we see Dr. Lin and his team. Everyone from the front desk…read moreteam, to the couple docs we have seen at the office have all been amazing. Dr. Lin's credentials and demeanor speak for themselves. Talking with some friends about doctors, of the 12 people in the room, Dr. Lin or Dr. Farley Loftus took care of 10 of us! They are fixtures in the community!

I finally gave up trying to see someone here because the communication and scheduling process was…read moreso frustrating that I lost confidence in the practice. For example, when I first called, I was told I was the number three caller. I waited quite a while, and when my call was finally picked up, I was transferred to voicemail, which seemed strange after waiting on hold for so long. I eventually reached someone and scheduled an appointment. A couple of days before the appointment, however, I was notified that the provider would not be there and that I needed to reschedule. I wasn't given an extension or direct number for the person who called me, just the main number. When I called back, I again waited on hold and was eventually transferred to voicemail. Someone later returned my call and left a message, and the same process started over again. After a couple more cycles of missed calls, waiting on hold, and being sent to voicemail, I finally gave up and decided to find another dermatology practice. I can't comment on the quality of the medical care because I never got that far, but the communication and scheduling process made it unnecessarily difficult to become a patient.

Dr Ciatti and his staff were very kind and professional. I had Moh's surgery done on my face,…read morerecommended by DR Jane Lee. I would highly recommend this Dermatology Center.

Dr. Soni is knowledgeable and great! I get laser picosure tattoo removal. Dr. Soni does not…read moresugarcoat things just to make a buck. He tells you things in the spirit of honesty and leaves you to decide if you want to go through with it. That right there gave me very good vibes. I took a break from getting tattoo removal for a few years because I needed to handle family and financial issues, but I definitely plan on going back. The pricing is also very fair! I highly recommend. Thank you guys for all you do. -Brendan N.

I had Juvaderm 11 months ago. The technician also did some botox but i paid for juvaderm. I have…read morehad juvaderm at other facilities several times. It always lasted for at least 18 months. This application did not even last 11 months. I am very disappointed and will not be returning.

Leah is great at what she does also very knowledgeable about skin…read moreAnd how to treat it

I hadn't been to this location in quite some time, and unfortunately, it appears that some of the…read moresame issues still exist. During my recent visit, I saw Kristie Walton and left feeling rushed and unheard. My concerns were not thoroughly addressed, and I was ultimately sent home with a few face wash samples, which did not resolve the reason for my appointment. Overall, the visit felt like a waste of both my time and money. After reading other recent reviews, it seems that similar concerns have been raised by other patients, which is disappointing to see. I had hoped the experience would have improved since my last visit.