I went into the Hirschland on Friday, May 15th, 2026 wanting to purchase a new phone and take…read moreadvantage of the 1 year free plan. I was greeted by a great sales associate named Norman. I had an idea of the brand of phone that I wanted, Samsung, but I had no idea which one would fit my lifestyle. After explaining my needs, Norman asked me what price point I was looking for and I quoted a number that I could afford monthly. Having this information, Norman then showed me a couple of different Samsung phones and did a comparison of what they offered. Norman found the perfect phone for me and it was not the most expensive one they offered. Now, this is a big deal because as a senior, I have found that some sales associates will try to take advantage of me and my lack of knowledge. Norman spent time explaining the phone, the free plan and we chatted about working in retail while he transferred my data from the old to new phone. I had worked 25+ years in retail Management and I would have loved working with Norman. I would like to also note that all of the Spectrum associates that I passed greeted me as well. I hope that Spectrum recoginizes this store for it's great customer service and really notices Norman for the outstanding job he is doing. Thanks Norman for making the transaction of buying a new phone so enjoyable! Laura

terrible customer service. Wait list was way too long and they didn't even have the equipment…read morechecked in that I came to return. terrible.

My mom and I came into this location with a few questions about her account that we couldn't get…read moreanswered with online/phone support. Noah was immensely helpful and patient, and we left with all our questions answered. Dealing with phone bills and accounts can be a bit overwhelming, but he helped us make sense of everything.

I am a Verizon customer, and my PUK Sim was locked in my phone. I read on the Verizon website I…read morecould just go to the store and they can help me unlock it. So I drove all the way down there for this rude employee telling me Verizon can't help me with that! He refused to even look at my phone at all. He straight up lied to me because I then called Verizon with their phone at the store and the nice gentleman helped me unlock it. The rep on the phone said any Verizon store could have helped me with this. Also, when I was on the phone he started this REALLY LOUD conversation with someone in the store right next to me so I could barely hear the rep on the phone. Zero stars...I will be calling corporate.

The women who worked in the office openly mocked me when I was confused about the equipment I was…read moretold to return. One of them got hostile when I tried to make a phone call. The service for astound is already really awful. Do not go with them. They have terrible service and their employees are not well trained & will not assist you.

2013: I switched from TWC to WOW due to price increases…read more Since then my bill for classic cable (no movie or add-ons) and their slowest internet nearly doubled from $85 to $155. I am resigned to switching every 2 years now to get an introductory deal as all cable services here are simply shysters. Switched to DirecTV and now get unlimited streaming on my mobile devices through AT&T. I'm sure these companies realize their time is limited as streaming and al-a-carte options become available. For me, all I need is Fox News, fox business news, discovery and a couple others...look forward to the day where I can order exactly what I want and not the garbage (CNN, oxygen, bet, music) channels I don't even consider watching. Now I am getting internet alone through WOW for $47 (including modem rental) and 2 years of DIRECTV (with more functionality than with WOW) for $57/month...so $104 is certainly less than $155 with WOW Update 3-2018: charged $63/month for WOW internet. Called to downgrade to 10 mbps but was told the price was for new customers only. Sad. Terrible Update 6-2018: no reply from customer service. I had slow download speeds. Speedtests (with all WiFi connections disabled) was about 15 mbps. I called customer service. They said I am paying for 30 mbps but the modem (that they provided years ago and I lease monthly from them) only supports 15 mbps! Will trade in to WOW this week and expect prorated charges since the hardware does not support what I've been paying. Terrible. Update 7-2018: I replied to customer service with my account information after the last review at their request. This was weeks ago. No reply. ABSOLUTELY NO customer service.

I have had internet with AT&T for years only because nothing else is available in our rural area…read more It is slow and unreliable. When you contact their support they are unable or unwilling to fix our slow internet. I am too afraid to try the satellite providers because I have had people tell me they are as bad and lock you into a contract or charge you ridiculous termination fees if you are not satisfied with them. If you live in a rural area like us, you are just screwed and if you have AT&T you are paying for being screwed!

From the owner: AT&T is an Internet service provider in Evansville with broadband Internet services to connect your…read morehome to high-speed Internet so you can surf and find all your favorite things online. In select locations, we also offer AT&T Fiber which powers our fastest Internet speeds. But we're not just about Internet. We offer all kinds of products and services to connect people to what they love. Because we're a world leader in communications, media and entertainment, and technology, we can create some of the best entertainment and communication experiences in the world. We're a TV service provider with products that include satellite TV (DIRECTV services and DIRECTV packages), streaming television with DIRECTV NOW, and fiber-optic-based U-verse TV service. Our wireless phone offerings include devices like cellphones and tablets; wireless plans for data, talk, and text; accessories for smartphones; wearables like smartwatches; and other connected devices. Shop online or visit an AT&T store to learn more about all we have to offer you.

unreliable, slow speeds, costs too much makes me want to…read moremove more in town so bad i can't stand it.

I am a former customer and I had great service out in the country. No caps. I ran an AirBnB and…read moremy guests never complained about their service. Sometimes as many as three or four guests at a time in the house, but usually two. Many of them were big internet users. Some were businessmen and project managers, who actually worked from the house on their computers. Some were students who were working online. Since I also live in the country and have much slower service than Sitco, I would often use the wifi at my AirBnB to watch videos. If you are in the right location, it's very good service for the money. Give it a try.

Went in there with an iphone bought for xmas and it was fubar, but CHARLES made everything all…read morebetter with his superior customer service skills!! By far the best metro in the tri-state area. I will definitely be back but I hope CHARLES is there to take care of me!!!