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Tucson, AZ

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Metro Vein Centers

5.0 (2 reviews)
Closed • 9:00 am - 7:00 pm

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Laser Vascular Center

Laser Vascular Center

1.0(2 reviews)
56.8 mi

If you value you vascular health go somewhere else. This place cancelled my angiogram 4 times .They…read morenever actually knew where my blockages were because they never did a CAT scan. I went to another place and they found I have over 80 percent on one side and over 70 percent on the other side of my iliac arteries in my tummy . they wasted 6 months of time it could have been done. they NEVER answer the phone either.

If I could give zero stars, I would…read more No one ever introduced themselves, including the person that came into the exam room to examine me. I still have no clue who she was - a medical assistant, nurse, doctor? There were huge HIPPA violations, leaving my demographic sheet and medical records face-up on front desk for over 10 minutes with no one behind the front desk - - front desk person checks people in, runs back office tests, takes vitals - does too much. I gave her my driver's license and insurance card and she said she would scan them and give them back to me. After front desk person came back after performing a test on another patient, she put their test results face-up on her desk and she again went into the back office for about 5 minutes. My records were still face-up on her desk. Over an hour wait to be taken back. The red-headed person who came into the exam room with a laptop spent no more than 4 minutes with me, and this was a new patient visit. Said, "yup, you've got this problem" and then proceeded to write on a notepad, then starting talking but I couldn't tell if she was talking to me or dictating on her laptop. Showed me her bruised up knees after she told me she fell, touched my feet and my ankles, said "take this paper to the front desk", picked up her laptop, turned to head out the door and said, "We're done". Wow, wow, wow - okay.... I started towards the front desk, but there is an office on the way there. A gal with 2 small children, the front desk gal, and another person were in that "office". The front office gal was just standing there socializing. Another person had their back to me while they were putting together beaded necklaces as a craft. The two small children (probably ages 2 or 3, and maybe 4 or 5) were playing on a cellphone and a tablet. The one gal was curled up in her chair, and as I was trying to hand her the paper and couldn't quite reach her, the gal refused to stand up to get it from me. I had to lean over to give it to her. She made some sort of an appointment for me (was never told what it was), and then the lady who came into my exam room handed this gal in the office a paper face-up which apparently were test results of another patient and said, "Here's Ben's results. Please scan them into his chart." The gal in the chair STILL refused to get up and this red-head had to lean over to give her the paper. I got my paper, which looks like it was printed on a dinosaur of a printer as there were black smudge marks all along the left side of the paper, like it hadn't been cleaned in forever, very unprofessional looking. The exam room table had used paper on it, and the roll of paper they use to string across the table for the patient to lie on was rolled up on the floor. Really sanitary. I have NO idea what happened in my exam, what the red-head was thinking, and only that I needed to get compression stockings (that I can't put on), and get some type of test done. Nothing, absolutely NOTHING was addressed of why I was there. I did try to break the ice at the beginning of my appointment by saying, "Looks like you've a busy day today." She replied, "Welcome to my world." Woke up this morning and realized that the front desk person never gave me my driver's license and insurance card back. I ran a ton of errands after my appointment which I'm thankful nothing happened to me during that time. I called in the next morning to make sure I could get them back, and when I finally got through to someone who could help me (you can't call the clinic directly, but have to go through a call center), I drove back to the clinic and asked them to bring my cards out to me. They did, and when she brought them out she said to me, "Name?". I told her, she handed them to me and I said to her, "How can it be that my license and insurance card were at the front desk all day and no one called me to let me know?" Her answer - "I wasn't here yesterday and I was told she put them in the drawer" and she proceeded to walk away. I used to work front office at a medical clinic for over 20 years. The most unprofessional, unsanitary, HIPPA violating office I have EVER seen.

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Laser Vascular Center
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Metro Vein Centers - phlebologists - Updated October 2026

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