Visited this WellMed location for general practice and family care. Easy to get to, easy parking,…read moredecent waiting area, and they took us in within 15 minutes of the appointment time. Saw Dr. Dr. Richard Prezas, who treated us well. Most importantly for a physician in this day and age, he made recommendations but did not push too aggressively for treatments that were not wanted. Highly recommend this doctor and this location.

This used to be the best care in town. Now it is terrible. No after hours clinic, no longer in…read morehouse X-rays, saw my provider on a Friday called for x-ray results the next Wednesday, now it's another week and when I called them the doctor still has not reviewed my XRay. can't wait to leave this system. They also add false diagnoses to your chart. Watch out!!

The older lady at front desk is extremely rude, but younger lady is very nice! The older lady…read moredefinitely needs to take a course or two about kindness!

I was told by my ENT that stric would contact me to get my sinus ct and never did ! I went to the…read moreoffice on topperwien and was told that they should have called but didn't and then couldn't schedule me for a same day appointment because they screwed up! I waited 4 months to get a ent appointment for stric to prolong my diagnosis that I've been suffering for a year. Very unprofessional and didn't even apologize!

Check in was quick. Staff was attentive and efficient. Labs and testing was conducted in rapid…read moresuccession offering quality care. The waiting area has large comfy recliners. Check out was just as smooth and meds were sent over to the ER pharmacy. The pharmacy is another story. Shows wait times to be estimated at 15 mins but it took almost an hour (with just about 4 people in the waiting area). Despite the wait times, I go out of my way to come here for emergency care - definitely recommend!

I did my Nurse Summer Training Program here after completing first regiment of Cadet Summer…read moreTraining at Fort Knox in Kentucky. Summer 2023 was an interesting time.

Well, the day landed in San Antonio, I managed to roll my ankle. My goodness, it was so swollen the…read morenext day I knew I needed to visit Urgent care. I was pretty concerned cause I couldn't put much weight on my foot and thought I ruined my whole vacay. I walked into this location, and I have to say, I had nothing but a good time. Honestly, I really enjoyed speaking with the nurse and doctor. They had me laughing and kept me distracted as I was waiting for results. Had a fairly quick turn around. They took my X-rays and gave me the best advice imaginable. Within days, I was back to walking normally, simply because I followed exactly what they said. Sounds funny, but I was kind of bummed to part ways since I had such a great time interacting with them. Never did I imagine I could have such a great experience at an urgent care given the circumstances.

This is regarding US Renal on Topperwein.....my LO is receiving dialysis treatment and had an…read moreunexpected bowel movement and the refused to change him ...mind u he is there 4-5 hours ....we got the call about 330 regarding this....so Ur telling me my LO has to sit soiled for 3 hours because even though ur staff is trained to handle these matters u won't change him..... would u do that if it was your LO ...there response was well if u want u can come change him .....OMG seriously....think we're gonna look for another facility that allows patients to keep their dignity...very unhappy with this facily and we only been going here about 2 months ....

Office experience was fast and wait times were decent. Also easy access to building and parking is…read moreok.

I moved to San Antonio this summer and was looking for a new doctor that would take my insurance…read more After checking with my insurance company and verifying with the doctor's office, I was told that they accepted my insurance and that the doctor was taking new patients. I was given an appointment. On the Monday before my appointment, I received a phone call verifying my visit for that week. When I arrived at the office, I was told that they stopped taking my insurance in June (this is November...I made my appointment last month) and that I did not fill out the proper forms...I had found these on their website...I was told that the site was not updated and that the forms were no longer valid. Very inept office staff. I STRONGLY recommend against using this office site.

I waited four months for an appointment, electronically checked in, and I was running a bit behind…read moreschedule due to traffic. When I arrived, I had to wait for 15 minutes and then was informed the physician would not see me. I spoke to a manager and patient care is non existent from the med office admin. My option was to wait six months into the future to be examined by another physician. I strongly do not recommend IMED!

Disinterested doctors, poor billing practices, phone never answered (quarry location), worst…read moremedical practice I've ever had the misfortune to be involved with. Note their staff is constantly changing...Don't go there. I learned the hard way and am no longer a patient. The change has been remarkable with my new physician. iMED could care less.

If I could give zero stars to this doctor I would. Dr. Caroline Hernandez is a completely…read moreunknowlegable doctor and passes judgement on patients in her notes. My first appointment, she was very transactional and very I interested and distant. Only taking to her laptop and barely looking up from her computer sounding like a robot and not personable one bit. That appointment lasted all about 15 minutes and she in that 15 minutes already determined that She will take me off of 2 medications I have been on and one that I have used occasionally and safely for many years without question. In between appointments, I had called for a refill on prescription and was called back and told the doctor will be taking me off the medication and will no longer be filling. My 3 month follow up was just as upsetting and disappointed. I questioned the doctor why I had such a message of she was not going to refill a prescription and she did not have a valid andswer besides it's addictive and blah blah. I was on the lowest dosage and never over requested for refills. Sometimes going months between. Was told I need to see a psychiatrist and made the referral. Later, I was reviewing my medical records for another procedure I was having, I discovered this Doctor noted in my records that I had a dependency and addiction to the medication all off of a 15 minute conversation. When discussing this with the psychiatrist she referred the psychiatrist she referred said the previous doctor couldn't be more incorrect and she sees absolutely NO SIGNS of dependency and said that the doctor can update her records and if she needs to talk to her to reach out. I sent a message to the doctor via her patient portal and asked her to correct her records because I do not want dependency or addiction accusations following me for the future and the doctor refuses to make corrections and came up with some bullshit reasons why it's not as bad as it seems. Dr. Hernandez needs to educate herself more on treating her patients and improve her bedside manner. I will never go back to this clinic. She did no kind of treatments or attempts to help her patient but just passed judgement and refusing treatments that works for the patient in the past.

Dr. Hernandez and staff is very unprofessional. Can't seem to communicate appointments and needs of…read moretheir patients. Getting seen or a Rx refill is like having teeth pulled. Great practice if you never need to be seen! Worst experience ever! Skip this one, save your time. Never gets back to you. Made my first appointment in August 2016 after moving to the area for a basic woman's well check. At appointment gave my medical history and explained my needs to the examining RN. Was advised to schedule the Pap, mammogram and blood work. That appointment was not communicated, showed up and Dr didn't know why I was there. I was sent to get the mammogram and blood work outside of the practice and was rescheduled for the pap. I got all my exams done and scheduled my appointment for the pap. Was called a day before appointment and was told I needed to reschedule that the Dr. Would not be in. Ok rescheduled, at this point I'm frustrated it's nothing big getting this done but it's has taken months at this point. Go in for 4th appointment and am told that they tried to call to reschedule yet again that the Dr wasn't in. 5th appointment just a week later and I'm not on the books. ARE YOU KIDDING ME? I'm finally seen only took 6 months to have a normal pap done. Trying to get a simple Rx refilled is pulling teeth. Hardest practice to work with. You will have to be assertive and be demanding for the simplest things. Thank god I'm healthy.

I've been visiting here for over a decade and am satisfied with the quality of care I receive from…read moreDr. Oliver and staff. Dr. Oliver is skilled and available. The staff is courteous and responsive. My family had used a variety of Doctors here, including Senger, Aguirre, Beck, and Wysocki; we have favorable opinions of them all. Yes, occasionally they are busy, overbooked and hurried; free wi-fi for these long waits would be nice!

i tried to contact to become a new patient, and the specialist hung up on me when I didn't know…read morewhich doctors there were to establish an appointment with

Good morning Janie Sandie; Tammy', to the anesthesiology team; the recovery team, the implant team,…read morealso the admittance young lady who did an outstanding job at the desk with all the paperwork and everything she had to take care of. if I miss someone, I'm very sorry. My experience there was outstanding, I was treated like a king. Everyone was very polite and nice and helpful. I would go back there anytime. It's was a good time everyone had a great attitude. Thank you for taking care of me and getting me through my operation and recovery. Have a great day. Mack

The staff and some of the triage personnel should receive refresher training, remedial course or…read moreoptions for termination. Particularly at HW151 ER triage. Primarily, Teresa A. Garcia (nurse), Juanantonio Guevara, and Priscilla for false information upon my discharge. Mrs. Garcia and elder lady appeared to be nice until she did not like what she was hearing from my wife. She basically told my wife to shut up. This nurse is a bad example and a reason why this hospital's rating is incredibly low (3.2) along with other misfits that are not well trained. This nurse has an attention deficit problem, follow by noticeable anger and a need to insult the patient in person and after being released with fabricating falsehoods and posting it. If any of these unprofessional staffers disrespect you report them immediately ASAP, apperantly these misfits have gotten away with this misconduct for some time now and needs to be addressed and rectify.

Got bit by a dog and called ER to ask a question, and I was hung up on twice. Finally got to have a…read moreconversation the 3rd time, and the staff was rude and had major attitude. Did not want to be bothered. Nurses were nice, but can tell they had too much on their plate and could not keep up with the small amount of patients due to other situations. I applaud nurses for all the work they actually do. When given my papers with follow up dates for shots, the dates were completely wrong. Over 10 days off the actual dates. I caught it and asked questions. Then I was provided with another paper with where and what days to go. The days were wrong and I wasted my time at another location due to inability to check the information that they are giving out, that I already corrected once. Whoever is in charge that portion needs to pay attention as it has a domino effect to peoples time and days. That are now being wasted due to an error on their part.

The ENT ambulance took my friend to this medical center after she had a fainting episode during our…read moreseminar and from the moment we checked in till the check out time , every single staff were kind, polite, attentive, fast and knowledgeable. Not sure about all the low star reviews, but our experience deserved 5 star review. If we were back home in California, we would have been sitting in ER till dawn of next day . I hope you never have to visit any medical center , but if you happen to visit here, you are in great hands.