Once again Country Auto Rentals made car rental part of our annual St. John's trip smooth and easy!…read more Great service and great people!

Great experience using their rental for the week! The bronco was perfect for navigating around the…read moreisland. Thank you again.

I got a Toyota Land Cruiser with Domingo Garcia, Excellent sales person…read more But the manager and administration are the worse you can imagine, it took them 23 days to payoff the balance of a trade in which they sold in 3 days and the bank charge me for the month of April because they did not pay before the month was due. My bank USSA made the payment by April 5 after they summited the papers. Today is April 28 and they have not reimburse me the $1,233.24 for the month. I do not recommend Edgardo Rodriguez, no a person to trust.

The dealership is average size for PR but probably smaller than the US dealerships that you might…read morebe used to. The selection is the same nonetheless, just maybe not as many colors and models. The prices are just okay, a little higher than the competition nearby and the quality not any better. They don't really negotiate so unless you just want to spend more for a Toy vs other cars you might not be driving away with a new car.

Miércoles 30 de julio de 2025 me tocó ir a buscar un auto en reparación en este Dealer. Son…read moremodernas facilidades y cómodas tanto en el área de recibo de autos como en el área de espera. Siempre hay mucho personal para atender a todo el público. Excelentes facilidades.

El peor lugar para comprar carros. Te venden el carro con problemas no te honran las garantías. No…read morecompren carros en este lugar.

El servicio espectacular. El área de espera impecable. Todos los empleados muy amables.read more

I have only been here for service. On that front, I can't complain too much. Sometimes there does…read moreseem to be some disorganization but I've never had any horror stories. While they do like to sell you on additional services (as do most mechanics), they don't make it unpleasant for me if I turn down the offers. Service time is a mixed bag. I've waited anywhere from one hour to half a day. They have two waiting areas with a large tv and always playing a movie on Netflix. They have a coffee bar so it's not bad when the wait is short. If the wait will be long, I'll take an Uber because there is nothing worthwhile nearby I can walk to to shoot the shit for a while. The work is generally good. Never had a complaint of problems after a job. Service has also always been friendly. Place is always clean.

We have had a terrible experience purchasing a vehicle from this operation. They take your money…read moreand say goodbye like you purchased a fast food meal instead of a car. It has been months. They promised to register the car, send parts, warranties, etc. but when asked to fulfill the promise, they do nothing. We do not recommend you purchase a vehicle here.

nice photos. web page will not translate entirely to English. no prices listed, no clue if I can…read moreafford the prices they have. When you call to get a quote they want to keep you on the phone...I just want a price, if its fair...then I will come to your dealership.

Really wish I would have googled this place before we walked on the lot. These countless one star…read morereviews really tell the truth. Shady, making empty promises and bottom line selling you a complete trash car without remorse. We were looking for a used SUV and saw a Ford Explorer with very low mileage (we are assuming this must be rigged cause the car has way to many issues for the mileage) on the lot. Test drove it with their employee Rodrigo, who was honestly the best part about this terrible company, such a nice guy. While test driving we already discovered some issues that we were promised by management would be fully addressed and repaired before we get the 'marbete' and drive off the lot. Basically promised we'd get a functioning car that's safe to drive. These words couldn't have been more wrong. We addressed an engine light and rattling before purchase and not only did they never fix any of the obvious things, but overall they were far more eager to tell us that cars are sold 'as is' and as soon as we drive off the lot there would be no warranty than giving us a functioning and safe car to drive off with. That fact was repeated several times! Now since we bought it last December we have had to soon address: rattling (new muffler) $180, engine light (starter broken) $130, new transmission $1500, radiator leak $60 and now the final straw is a major motor part is broken, so we'd now have to put in another $1000 for repairs and labor. We had it less than a year, and having to spend close to 3k for a car that was 4k (overpriced to begin with for the model) from the start with little mileage and from 2004 makes you realize what crooks they are. Not to mention the issues we had picking it up as we had to return several times and extend our rental car because we were told repeatedly it would be ready to go at a certain time, nobody notified us and we had to return to Carolina days later since they keep delaying it and fixing other cars that were sold after ours. I would has far as calling them a scam as they are not concerned to sell you a safe vehicle at all. Rude, disappointing, no customer service and really the best word is CROOKS.