I have only been here for service. On that front, I can't complain too much. Sometimes there does…read moreseem to be some disorganization but I've never had any horror stories. While they do like to sell you on additional services (as do most mechanics), they don't make it unpleasant for me if I turn down the offers. Service time is a mixed bag. I've waited anywhere from one hour to half a day. They have two waiting areas with a large tv and always playing a movie on Netflix. They have a coffee bar so it's not bad when the wait is short. If the wait will be long, I'll take an Uber because there is nothing worthwhile nearby I can walk to to shoot the shit for a while. The work is generally good. Never had a complaint of problems after a job. Service has also always been friendly. Place is always clean.

El servicio espectacular. El área de espera impecable. Todos los empleados muy amables.read more

One of the better dealerships in San Juan in that they have a good balance of quality, service, and…read moreprice. Granted the cars are a little more than the nearby competition but they're willing to work with you on the price without any pressure.

It is the seventh time I've taken my honda to guarantee the same problem ... ever ... turns off and…read moreturns on the electric panel, the car is suddenly air off and I can't see neither the mileage, the lights or gasoline .... nothing ... I am panics to have to stay with the car , I don't feel safe and I don't think the garantee is doing his best ... currently serving 18 days in the workshop ... which unfortunately still do not know what is the problem...

My appointment took three weeks to schedule. Then it took over three weeks under warranty to…read morechange a defective computer. They were very nice and courteous but the place is busy and runs slow. If you are clairvoyant and foresee car trouble, schedule several weeks in advance so that you can get a loaner car. Then prepare to drive the loaner for a few weeks. Not sure why it took so long, but scheduling is everything.

From the owner: Autogermana BMW is your certified BMW dealer in San Juan Puerto Rico.read more

I bought my CR-V from Triangle Honda in 2020. Taking it for service has been a relative pleasure. I…read morecan make an appointment online, service always takes less time than estimated, and I wait in a comfortable waiting room with TV and internet. However, a recent experience truly showed just how excellent their service is. - My wife had a recent accident with our CR-V, destroying much of the front of the car, below the bumper. I took it to Triangle Honda. Putting the car on a lift for the insurance company appraiser, they felt that I'd be best served if the obvious repairs were handled by a body shop. The Triangle service representative, Emmanuel Esteves, coordinated with the insurance company claims adjuster, the body shop recommended by the insurer, and the towing company. He provided all with his personal mobile number, in addition to his work number and email. They stored the vehicle for a week before the towing company picked the car up. I received an invoice from Triangle, provided so that I would have a record that the vehicle was at Triangle from the time of the accident until the towing company picked it up. Although the invoice provides some details of which technicians worked on the vehicle, there were no charges for labor or storage, let alone the services of the service representative, who helped expedite processing with the insurer. When the body shop returns my car, I'll have Triangle run diagnostics to make sure that there's no hidden issues. The recent level of service was all that I could have hoped for, and it helped avoid what might have been a very stressful situation.

When people make an appointment for service, it's not acceptable that they have to wait from 4-8…read morehrs. If they need to wait that long, tell the customer that when they make the appointment and not when they arrive.

Miércoles 7 de mayo de 2025, este dealer encontré mi nuevo auto Camry 2025. Servicio excelente y…read morevariedad en autos nuevos y usados Toyota.

Llevo desde las 12:00 pm del dia de hoy aqui en el mantenimiento de mi auto y aun es el momento que…read moreno sale la misma luego de 2 hrs me hice el acercamiento de saber status y me indicaron media hora adicional y ya van 45 min y aun mi auto no esta listo! Solicite hablar con el Gerente de Servicio y aun no hay respuesta favorable que no sea esperar pacientemente. Es absurdo coordinar cita y perder el tiempo de esta manera!! Pésimo servicio y la atención ni se diga!! Ciudad Toyota, Braulio Agosto .Ave 65 inf Braulio Agosto Motors Logre con el gerente Sr. Carlos y su acción fue nula o ninguna solo decir esta en su derecho de quejarse y se quedo sentado en su escritorio!!

From the owner: Visit us today!read more

Another car dealership and the same result - not too many cars to choose from and the price is the…read moreprice. Usually it would be a good thing to not have the pressure of a car salesman following you around but the overall lack of customer service makes the no pressure a no sales situation.