Summer moon has been a great property management and the best landlord to do deal with! they will…read moremake sure any repair you need made is made quickly and done correctly. they are always helpful with any situation and recommend to anyone who rents you will have a good experienc.

This is the best landlord I have ever worked with and I'm in property management…read more The house I'm renting is exactly like he said in the advertisement. Nothing was hidden and he answered all of my questions and addressed my concerns. Work requests are handled promptly, efficiently and with excellent results. I haven't had to have maintenance staff come back to follow up on repairs. He has even sent people out on the evenings and weekends rather than wait until the next business day! I am incredibly impressed by his communication and customer service. I recommend this property management company to anyone looking to rent a house.

Great service! They are a family/relationship based company and are always helpful with anything…read moreyou need to help find a home or rental that works for you. Goes above and beyond to maintain a good relationship. They don't just care about the transaction but actually take the effort to get to know the client and aid us. I would definitely recommend using them for your realty or property management needs!

We moved out of State and rented our home for the last 2 years managed by Rognas. The first year…read morewas fine since the tenant was very punctual. She moved out after a year and left the house in good shape. The second year, a group of 3 friends college rented our home. They had issues being punctual with the rent, some months they were behind coming up with the rent. The accounting was off. I contacted Rognas property manager Susanne many times to deal with this and she said they would have Anna look at it. I tried emailing front office and even said I would terminate contract, no response. After a few emails, and time passing, saying she didn't know about the accounting and would let Ana know, I texted Ana. She said she would take a look at the books. She finally talked to the tenants and they started paying the rent on time. No late charges were ever assessed against the tenant though contract said it would be late after the 5th of the month. The tenants gave notice and the property was the vacant for almost 15 days and there was no movement. I decided to sell property after seeing a new contract from them charging a higher percentage + additional fee for renewal each year. . They notified me that they needed 30 days to finalize the books. Really? It was released a week before the 30 days but why hold up the property if it was empty? It would have been a good token to do that. The property was left dirty (see pictures) and I had to pay $450 to clean it. I have not heard if they reimbursed the tenants the deposit or keep it? I do not seek to reimbursed because it is a headache to me. I rather take it and just give a review. I am not a demanding person, I am flexible and patient but businesses need to take care of their clients well. I firmly believe this. I do have all emails and correspondence saved for reference but don't find necessary to list here. This review is similar to here and other reviews of Yelp which were more emotive but agree that communication is terrible, customer service terrible, book keeping is terrible. I would not recommend at all.

Awful experience…read more Just really bad customer service. I would have to call multiple times for anything to get done (if it ever got done). When the lease was about to end they put a sign in our yard making it known that the house was up for rent. I had probably 10-15 people come up to my door telling me that no one was picking up the phone and then would ask if I could show the house. I would show them the house and then call Century 21 to let them know that some potential tenants had come to the house and that they were trying to get more information on the house. I felt like I basically worked for century 21 that last month. Don't expect to get much of your deposit back either (no what condition the house is in), but do expect it to get mailed to the wrong address or receive it late.

That was quick and easy! Rosetta found us a few houses that were ok, but then when the perfect…read morehouse opened up, she pounced. It's SO difficult to find a home in Stillwater (to purchase or rent). We were really lucky most likely, but I'm thankful for all our realtor's help and attention to detail. From offer to closing was almost exactly 2 months. With perhaps, 3 months of serious house hunting before that. Any decent house in Stillwater seems to sell immediately.

Friendly team! It's great because every time I call with a question (and I'm the kind of person…read morethat asks a lot of questions) I get to talk to a real person. They're very communicative and keep me well updated on how things are going.

From the owner: At Sunstone Property Management, our professional team has over 25 years of comprehensive property…read moremanager experience. We specialize in helping manage several types of rental properties. We manage single family homes, duplexes, condos, townhomes, and even multifamily property! We’re efficient, friendly, and an affordable solution for your property management needs.

My wife and I applied for one of their managed properties. We were approved and told we had to pay…read morethe $1600 deposit. We had not yet seen the lease agreement. Once we received the lease agreement I began to fill it out reading it thoroughly. I noticed that we were not allowed to hang anything on the walls. Weird, but not a deal breaker. Further in it read that the provided and overly promoted included appliances would not be repaired or replaced if they became inoperable. I called to verify and was told only the stove would be repaired or replaced if it became inoperable. All other appliances had no guarantee and were provided as a convenience. We decided to go a different route since the ad for the property made a big deal of the provided appliances. One of the reasons we rent is because we don't want to be saddled with repairing or replacing appliances or anything else that may go wrong with a property. I emailed the company and text the representative who showed us the property. I wanted to know how to go about getting our deposit back. I was told that the deposit was non-refundable. I asked where that was stated. She said it was in the application. This seems like a deceptive practice. I mean, we weren't given the lease agreement until after we paid the deposit. I was told the deposit was being kept because the owner had missed out on a week of advertising and possible renters. I thought it was a security deposit, not an advertising deposit. Anyway, lease at your own risk. I guess I should have looked up the reviews before assuming this was an upstanding business. I have requested a copy of the application I submitted. I will update next week whether I get a response or not.

This is such a terrible dirt bag property management company. I've rented from 5 different…read morecompanies since moving out in my own and this is by far the worse one between Muskogee, Tulsa, and OKC. Maintenance is an absolute joke unless they enter your home without warning or permission, the house itself is falling apart barely 3 years into a "remodel". Floor panels cracked, bowing up, foundation cracks have shown up ALL OVER the house. They don't use any licensed people to perform work, we had to have a snake drain because we've had issues since moving in and they tried to charge us almost $200, and then when we had a pipe burst they called thier unlicensed plumber maintenance guy to do a crap fix that is still not 100% and happened months ago. Key will raise your rent every year you re sign no matter what, any "emergency" maintenance is actually through the owner who is a rude snob who has 0 knowledge of maintenance and usually takes about 2 hours to respond to a "emergency" Save your money and headache.

Love this group! I have used them for buying and renting my house and they are fantastic. Always…read moresuper professional and easy to get ahold of whenever I have questions. They do an excellent job of managing my rental house and in would highly recommend them for anyone looking to buy/sell/rent a home!

From the owner: Spaces is a full service real estate solution focused on a superior client relationship. Our…read moreboutique small brokerage is woman owned and our hand-picked team of client advocates are waiting to help you sell or find your spaces!

We have known Justin and Brit Portrey at James Grey Rentals for awhile now, and have the pleasure…read moreof working with them on a few projects. These guys renovate and decorate rental spaces, maintain properties and manage all the rental headaches, security and cleaning. When we needed to convert our 600 sq ft studio apartment into a rental space, we reached out and they created a plan for us to review. We signed the management contract, and right away they took our story and vision and created something more beautiful than we could have ever imagined. The reveal was a true Fixer-Upper-teary-eyed-emotional moment! These guys were honest, ethical, communicative and understood our desire to stay in a budget, but also to create a story that reflected US! Brits' design detail is flawless, Taylor, on their team, has non-stop perfectionist go-getter attitude and Justin, who takes care of management has ensured we have everything in place to book reservations, welcome our guests and make sure they have an efficient and well appointed space while maintaining our security. We recommend these guys hands down. Would never work with anyone else again!

From the owner: James Grey Rentals launches hosts into passive income by designing, staging, and managing short-and…read morelong-term rentals.