I had to have some teeth extracted and I can honestly say the procedure itself was painless. The…read moredental surgeon, Dr Sarah McGowan was lovely and made me feel totally at ease and comfortable. My general dentist, Dr Mustapha Mansuri was also amazing and created a temporary platelet to wear until I can get my implants. Overall I am delighted with this dentistry and would highly recommend them to anyone who is of nervous disposition. Thank you to the whole team!

SCAMMER ALERT!! Never thought I'd be writing this type of review in my life but here we are and I'm…read moregoing to make sure I review it everywhere I can to save people the time, hassle and frustration of being scammed into unnecessary treatment plans and upselling of your "health". Number one this is technically a PAID REVIEW, I was offered $100 off my total cost if I reviewed them on yelp (verbatim from front desk) which is against this sites policies and any legitimate review sites policies. The staff (front desk, assistant etc) were all nice enough but I assume they are young/new to the work so they don't question too many of the businesses practices, as just like many of the other reviews, feels less than genuine care and service. Now on to the "doctor" Mustapha Mansuri. He was extremely impersonal, this was my first visit with him and I felt like a ATM in a chair. No real care or beside manner as he jammed the depth checking poker into my gums forcing them all to bleed (I've never had my pockets checked so rough). I was left gurgling a mouth full of blood as he continued poking around never once checking on me. Keep in mind I came in for one of my two FREE annual cleanings and did not receive one instead got upsold on a different treatment. The 2 hour appointment was spent selling me an extensive treatment I "needed" as I was told I have gum disease and poor dental hygiene. I have Invisalign, brush my teeth 5 times a day, floss twice a day and have weekly scans with 3 month visits. Most my orthodontist has said was I had mild plaque build up hence the cleaning. Good news is Dr. Matthew T. Colaizy at Groveland dental who has done my work for years got me in super quick to verify everything. He confirmed none of this was true, my pockets are slightly deeper around my extraction sites (typical and should close up when done with treatment). He was very gentle when checking, his assistant got me a very good cleaning and scheduled for my crown once my orthodontic treatment was done. The other guy wanted to ruin my set of aligners by pushing a crown on me right away. Lesson is DO YOUR RESEARCH!! If I had spent 20 minutes looking, it would have been clear the convenience of a quick booking isn't worth it and gone to a legit trustworthy office. I sincerely hope this place closes soon.

I just went here to get my teeth cleaned and even though I haven't been for a while and was kind of…read moreembarrassed, they didn't make me feel bad about it at all. This is the first time I haven't felt anxious going to the dentist because the front desk lady was super sweet right away and then the dentist who cleaned my teeth was super careful and understanding. I definitely felt safe here, and I even already booked my next cleaning because I liked them so much

my appointment was today at 2:30. I called at 2:20 to advise. I was going to be a couple minutes…read morelate since Metro mobility was an hour late and picking me up - this is beyond my control. The receptionist said she would tell Dr. Vang that I was running a couple minutes late I looked at the clock and when I walked in it was 238. They told me I would have to be a walk-in at my new appointment was at 3:30 by 345 still no appointment and I was still in the waiting room ....about 10 people were in the waiting room came in had their appointment and left in the time that I was still sitting there. I had to go to the desk to say excuse me am I still going to be seen then at 3:50 I was told no we don't have time to see you today. I said are you sure she said yes I'd already tried. I said really. I've been here an hour and a half. She said yeah it's too late. You're gonna have to come back another time three hours of my day totally wasted so I left. Then, a text after 4 o'clock from clear lakes stating something about I missed a 4 o'clock appointment. No, I didn't miss anything at 4 because i was told at 3:45 there was no time left today, after being there waiting for an hour and a half ....so please review this as a supervisor or manager, I would think somebody has some common sense to see how ridiculous this was for me. I was so pissed off. I couldn't even speak to the people at the desk and when I called and was told there was no supervisor because you don't have one there?! please get one so that maybe people learn how to communicate better don't tell the client that they should wait an hour and a half only then tell them they can't be seen and then when they leave the client gets a message saying they missed a later appointment that was never rescheduled to begin with ....what is going on ?! please review with your staff !!! Proper client procedure thank you ...unbelievable! I'm starting to wonder if they thought they were playing a joke on somebody because it wasn't funny but it was a joke today!! Hilarious no I won't be considered to walk in because you* missed my * appointment that I sat and waited for for a half an hour and a half for, to be told that you didn't have time for me today !!! thank you. Please correct my records and make a note of this conversation. I'd appreciate it. By the way, Dr. Vang is awesome. Have a great day.

I went in to be fitted for a new night guard after mine finally wore out. It fit comfortably on the…read morefirst try, and I appreciated not having to come back for multiple adjustments. The appointment ran smoothly, and I was back to work earlier than I'd planned.

Hate going to the dentist? That was me too. I didn't see a dentist from age 18-35. One day I…read morenoticed my back tooth was chipped. My boyfriend had been to this place and had nothing but wonderful things to say! So I made an appointment. This place is located next to a parking ramp and has some limited street parking as well. (Free). Walking in the receptionist was very warm and welcoming. I was very nervous since it has been so long. I never felt judged once. I was brought back for my cleaning and the woman who cleaned my teeth was wonderful! She talked me through everything and made me feel so comfortable! Despite not going to the dentist for almost two decades, I only had one cavity! They looked at all the options and worked to save the tooth. You can tell they care about their patients and not just wanting to make a quick buck! Because they have all been so amazing, I now have both of my children and my boyfriend there as well! If you are looking for a spectacular dentist, are nervous about dental work, or just want a high quality experience, THIS IS THE PLACE!

I've had such a great experience with Dr. Casey Nelson at Nicollet Dental. From the moment I walked…read morein, the entire team made me feel welcome and comfortable. I've been seeing Dr. Nelson for about six months now, and he has been wonderful. I've never had a cavity, and he does a great job helping me keep my teeth healthy and looking beautiful. He always takes the time to explain things clearly, answers my questions, and makes sure I feel comfortable during every visit. What really stands out is how kind, patient, and thorough he is. It's clear he genuinely cares about his patients and takes pride in providing excellent care. The office is professional, efficient, and very well run. If you're looking for a dentist who is knowledgeable, gentle, and truly cares about your comfort and dental health, I highly recommend Dr. Casey Nelson and the team at Nicollet Dental!

Front desk is so rude! I work at another dental clinic and I've called twice about requesting…read moreX-rays and she has been rude both times!! When I called back a few weeks late just to get the doctor's name she said " Who are you? We just don't give it out to anybody!!! What is her problem... We also had a new patient that left your office because of her!! How do you know if there are others that left because of her??

I appreciate that I am able to book appointments via email. And I love the covered garage even…read morethough it is not heated. Please note that the dental office is on the 2nd floor of the garage, so if you park there you can practically walk up to the dentist office. Also a convenience, this appears to be a one stop shop for all your dental needs including root canals and orthodontist. However, I must admit that I haven't found a dentist in this office I quite trust. Before I came here, I was told that I had 6 cavities in my mouth. (I brush my teeth but have very weak enamel). My first dental exam here, I was told that I have 3 cavities. Still not sure how I remineralized 3 cavities...shrug. Then when I returned for my 6 month checkup with a different dentist in the same office, I was told I now have an additional cavity which brings my number up to 4. Hopefully, you can understand my hesitation in getting anything professionally filled by this office. Anyone have a dentist they recommend?? Will travel for good, honest, thorough examinations.

My husband had an appt for today and has lost his wallet so had no Drivers License ID. The person…read morewho should have checked us in would not accept my insurance cards(the insurance is in my name and also covers my husband's dental care). I showed my driver's license but she said she had to see his. Then told me I was being aggressive and told me to leave. I felt it could have been handled much more professionally and her rudeness should not be tolerated by the manager of the office staff. It seems to me there would be other methods of verifying his name and records. Very upset with how she handled this situation.

I was looking for a dentist that was somewhat close to home and would be really great at…read morecommunicating any issues with my teeth, and wouldn't be judgmental about it. There's a Richfield community group on Facebook and I see posts every so often from people who ae looking for recommendations for dentists, and Ethos comes up ALL THE TIME. I figured...let's give it a try. I had my first exam this morning and had x-rays done of my teeth, a scan, and a thorough exam. The whole time I was told what was happening and why, and the dentist showed me my x-rays and scan and explained what she was looking for, what she wanted to keep an eye on, and what to do going forward. I felt like I actually understood my teeth for the first time in my life...and I'm 41. An appointment opened up in the afternoon for a cleaning and so I took advantage of that, and it went really well and it seemed to be very thorough. My teeth feel brand new. Everyone I interacted with was welcoming, warm, kind, and made me feel welcome. I have two more appointments scheduled in the next year, and I look forward to my future visits. Thanks, Ethos!

horrible. Dr O'Neil gave me a crown. I complained that it was too tight and he didn't have me come…read moreback in. 3 months later my bottom teeth, which were perfectly straight from braces, were very very crooked. mistakes happen, but he didn't offer to fix or take responsibly.

I have been a patient there for 10 years, hands down the best dental practice there is and I hate…read moregoing to Dentist. Ann and Dr Mehta both are amazing. Extremely happy with my care!

Unfortunately can't continue to call this my dental office simply because of their silly choice to…read morenot pay the MNCare Tax. No advanced notice about this and although it is a small amount, it makes more sense for the dental office business to pay than the individual customer. When calling in to discuss, the front desk was acting as if it was not new and had been this way all along. Clearly their management did not educate them on this. It's a shame because the few years I had gone here it was a pleasant experience for my teeth.

I have been to a few dentists in my day, and I can honestly say that of them all it is no contest…read morethat Crosstown Family Dental stands above all the rest. I have been there a number of times over the last couple years, and every experience has been consistently outstanding! The staff are skillful and thoughtful, the pricing reasonable, the office clean and professional. I can't recommend them highly enough! :D

I needed a new dentist and my co-worker referred me to Dr. Mork at Crosstown Dental. I really like…read moreit there! The staff is very nice. Dr. Mork seems very nice also, however I haven't needed any dental work just yet (knock on wood), but my co-worker says he does a great job. I've been there twice so far and both times they were on time with my appt. (or at least within 5 minutes) which is appreciated. Seems that they have very reasonable prices on their products as well. I ordered a set of custom fit whitening trays and they were only $145, and I even got a $50 discount since I was referred by someone, thanks! The only improvement I would note is that they could move to digital x-rays and panogram, as they still use films. Not a big issue though.