I ordered my new T-Mobile iphones and 5G WiFi box "online" (not the best first step). My package…read morearrived 2 days later. Contents: 4 new iphones, and 7 SIM cards for the additional 6 BYOD transfer lines and a 5G wireless modem. I took a deep breath, bought a large frozen coke and drove to the T-Mobile store at the corner of 44th St and Ivanrest in Grandville, Michigan. I was prepared to beg a rep to work with me. I knew cell phone reps had high sales quotas to achieve, not just for the commission, but to keep their jobs. I was walking in as the "time-sucking, bought my phones and service through chat on T-Mobile.com" (and the cases on Amazon), no-possible-sale here-type customer. I just wanted several hours of help to get 8 phones lines transferred and a new WiFi box set up without being told I was an idiot and I should just go home and call T-Mobile customer service. After all, they are the ones who promised me the moon and took my money. They should be the ones to make everything work and explain why my bill is $180 more than expected. So....you can imagine my surprise when everyone at the store appeared ready to help me after I told them why I was there. They gave me a bottle of water to chase my frozen Coke and "promised" they would handle everything and make sure I was satisfied no matter how long it took or how many visits I wanted to make to their store. They were there to help ME. When I apologized to Sam for taking up so much of his time, he said there was no need. He explained that this particular store was an "Experience" store. That meant that everyone who worked there had lots of experience so they knew how to get things done. In addition, they were not paid through commissions. They were paid through "customer service"! Their goal was to take care of all my T-Mobile needs and answer all of my questions "at their store". Wow! What a concept! What's even better? They kept their word. Result? I didn't need to call or chat with someone I couldn't see. I didn't need to start each conversation with a repeat of the last four calls or chats. I didn't feel uncomfortable. I felt glad to be working with such talented people. I worked with Sam, Maurice (Mo), Ray, Ky and others. I returned at least 4 times during the week after my package arrived. Each visit was a pleasure and a success. I have since chosen to stop at the store whenever possible rather than call 611 or chat. Now if all the promos and rebates process as expected, I will have saved money and received some awesome deals! I'll let you know!Thank you!

Pay attention to the low review scores they have. I did not. I usually check reviews before making…read morea purchase. My husband and I were trading in phones. The sales person told us there was a promotion for free watches. Sure that locked us in on service for three years and if you leave early you have to pay for them. I assumed it was two years like the phones were. I tried to return because I called tmobile and they told me I had 90 days. No only at the costco location not this store. My mistake buying here and not checking first. Please learn from my mistake.

Racist owner didn't let me look at display phones. Ask me what was we doing? Told me the phones…read morewere tracked as if I were going to steal it. this is the store in Grand Rapids next to dominoes

This Metro PCS is great! I've notice them before when walking into a car parts store or the pizza…read moreplace near by. But I heard on the radio they had deals and giveaways, so I decided to stop by. When I got there they had pizza and soda and cash GIVEAWAYS. While I was there I watch people win money and phones and other cool stuff! By time I left my kid had a full stomach from pizza, I won some cool head phones and 100.00 visa gift card. That's right I didn't spend a dollar and I was a head of the game. I checked out their promotions and what r the chances?? The iPhone I want I can get free if I switched. Like I said I didn't spend money but when I'm ready this is where I'll go first. Thank you for a good time and not just selling me on something. I'll be back!

poor quality and poor service. Will not return for printing needs.read more

On the pricey side but they did a great job with birthday invitations! I needed them done within…read moretwo hours, so I sent them the pdf and they did it! I am impressed that they live up to their name of being swift!

Getting rid of true junk can be a pain but fret not Junk Kings has your back. These guys will come…read moreand pick up anything. Not only will they get it, they will also make sure it is truly disappeared. They charge by the "truckload" but fret not, as with any goods or service you make sure you get a good deal. That's your responsibility. For my jaunt, we moved our tenants out who left a load of goods behind. They weren't really goods more like the junk they didn't want. I foiled the curb up and called the Kings. They came the next day later than anticipated but despite they picked every bit of the junk I had there. I did have to negotiate a reasonable price with them but they had no issue accommodating my reasoning. Between the two of us we came to an agreement. They cleaned all the garbage up same day, in and out in one trip. Highlight alert, I set all this up from my hometown Milwaukee and we took care of it all over the phone. They even sent me a couple pics of the area after they cleaned it out! Solid service if you ask me, using technology for what it was made for! I'd use Junk Kings again if ever I need to haul some crap out! Thanks to these guys all our junk is gone! Happy us!

Junk King is A1!!! Kevin and his guys are beasts!!! They get the job done fast and thoroughly!!!…read moreUsed their services multiple times, and will again!!! Great service, great rates!!! Call these guys today!!!

On Friday, May 24, 2024, the service manager was working alone with many people waiting for his…read moreattention. He deleted data from my old phone before asking for the Apple ID password. I gave him what I thought was the correct password when he asked. He had already begun the data transfer rendering both my old phone AND the new phone inoperable. I left the store to go to the Apple Store in Grand Rapids which he assured me that Apple could fix. Because Apple needed 23 hours to send the proper password, and it was close to the Apple Store's closing time, we had to reschedule a 100+mile round trip visit for the following day. Due to my husband's illness, we were unable to return to Apple Store on Saturday. We rescheduled for Sunday. When we arrived on Sunday, Apple sent a message that it required 4 more hours to send the password. Sunday was short hours at the Apple Store and there wasn't enough time. We rescheduled for Monday. Monday I returned to the Apple Store and received some help. It was necessary, however to reschedule for backup on the computer for Wednesday to make certain that I'm not losing any data. (Tuesday was another day devoted to my husband's critical illness) Today is Thursday. I'm paying for 2 iPhones neither of which is satisfactorily operable. My old phone is telling me that it is unable to sync "some" data from the iCloud regarding Health and Maps. I am afraid to delete my old phone's data until I'm positive that I can use both of those apps. Maps, for example, doesn't connect to the car . I borrow my husband's phone to take us where we need to be for appointments for him. In short after 2 tanks of gasoline, many hours of inconvenience for several people, lots of money, and still no resolution to the problem because one person didn't ask the necessary question before starting to deactivate an older model phone, I will never shop at Verizon for devices again!

Local flagship stores for both AT&T and Verizon have terrible service…read more Basically if you want a new phone and plan and stuff, go here instead of the other stores. The other stores are understaffed and overcrowded. These guys a pretty solid in their service. I had to switch from Google Fi (which has weird transfer rules) and these guys were able to figure out and guide the switch efficiently. Cheers to these guys! Screw those other stores.

When buying a house I need to feel confident. Bill was great, he was a real down to Earth guy who…read morelaid out everything in an easy to understand way. We went through every part of the house, he's like hiring a house detective. Everything was organized and arranged neatly and from big expenses to small. Important vs cosmetic. He heard our concerns and helped us make an informed decision. You need someone with experience and who has your back. Keep them in your arsenal!

Scott was great! He did our home inspection wonderfully on the house that we are hoping to buy. He…read morewas very good about explaining everything that he was seeing and answering our many questions! He definitely was the most expensive inspector that we found, but the binder with the report had so much more than what anyone else was offering: a maintenance checklist for the changes in season (which as a first time homeowner is great!), home remodel estimates, and a few good record keeping items. I would definitely recommend Pillar to Post to anyone-first time buyers: really it's worth the investment to get the report on site, get the checklist, and have someone who really takes their time with the inspection. It took very near to the three hours: he wasn't exaggerating!!

Highly recommend Grandstone Cabinets. Great service and great prices. Thank you for a wonderful…read moreexperience!

These cabinets are cheap junk. The cabinets are so cheap they don't match up together. Then the…read moremanager put "our" plan together as I made several comments about how that wouldn't fit. He picked the cabinets for our home and told me "don't worry about that." yet he told me nothing about having a 36 inch drawer with a 9 inch spice rack. Instead he put a 30 inch cabinet and a 9 and 6 inch cabinet. They were cheap Junk. Then he told my husband same price when we measured and 36 inch top cabinets wouldn't fit. I went back to get a new cabinet since it was manufactured defect. I decided to not purchase anymore because of how cheap the cabinets are made. Then I called asking for the manager. The same man who changed up out kitchen during initial visit was the manager. Stating the CEO is in Vietnam. I asked to speak to someone as they have to have a complaint department. The manager refused to give me his name when I asked his name to tell the complaint department. He then called my husband and lied and said I can't step foot in the place. I asked for a full refund yet I need to bring these cheap junk cabinets back to the store that I apparently am not allowed to go into. This was the worst experience I've ever had. He refused to initially listen to what I wanted in MY kitchen. He made the graph and put in what he wanted. This is unacceptable for a business to treat a customer this way. He cut me off several times and said "it doesn't matter". When clearly it did because a longer island would cause the back of a cabinet he wanted to add 3 inches to. We asked for what we wanted and he changed it. Glad I started with island and not the rest of the kitchen. When my husband went into the place with measurements he added 6 inches of cabinets we didn't want. I already had countertop made why would I want 6 extra inches? I would not recommend this place ever for anything. Then when I brought the cabinet back I asked if he wanted me to come back around back. He stated to me to bring them in the front. Yet a man telling a woman to carry the cabinets is ridiculous. I guess no respect for women in this establishment. Now we have to bring all kitchen island cabinets back when this "manager" chose cabinets I didn't want to begin with. Stay far from this establishment.

As the owner of a high-volume manufacturing company, I rely on preventive maintenance and ad hoc…read moreservice to keep our operations running smoothly and minimize downtime. Wolverine Crane has consistently been a reliable partner, always delivering prompt response times and top-tier service. Their professionalism and expertise give us peace of mind, knowing our crane equipment is in excellent hands. Special thanks to the Wolverine leadership - your service techs are awesome!