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    Metro by T-Mobile

    2.7 (7 reviews)
    Closed 11:00 am - 5:00 pm

    Services - Metro by T-Mobile

    Telecommunications

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    1 year ago

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    3 years ago

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    3 years ago

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    6 years ago

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    11 years ago

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    6 years ago

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    10 years ago

    Wanted my phone # changed after 7 years of being a customer,due to bad text and calls.No $20. I have been $20 to death by this company

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    Ask the Community - Metro by T-Mobile

    Frontier Internet

    Frontier Internet

    (27 reviews)

    We were originally with Verizon FIOS until Frontier took over. It's been a hassle dealing with…read moreFrontier. Their online platform has bug after bug and it's a wonder they even know about it until we actually report it. Why are we doing the job that their test engineers should've caught? This is assuming they have a testing plan in place of course. Customer service lacks.. customer service. Being with VzW FIOS for 20+ years doesn't garner any loyalty. They have us paying twice as much for fraction of the internet speed a new customer pays for. How is that for customer loyalty. And the few times I've reported issues, they cannot resolve. I've had to take things into my own hands and do their job for them at times. It's frustrating and takes me away from my family time. Do better. It's a small thing to ask.

    The representative for Frontier Communications says I can ONLY cancel my service at the end of my…read morebilling cycle. The billing cycle ends May 10th , today is the 29th. She said they don't give refunds. she asked for a Customer service identification. I asked should I have it... long pause... I'm sending it via the postal service. you should receive it within 3 to 5 business days. Once you receive it you can give us a call so we can cancel your service.(MUTE POINT) DUH... I questioned her again, she said I already told you that. Also, almost every communication and notification is via email even my payment. MY PAYMENT HAS NEVER BEEN REJECTED!!! WHY CAN'T MY SERVICE CANCELLATION BE AS EASILY CANCELLED AS IT WAS TO START? I'M REQUESTING A REASONABLE RESOLUTION FROM FRONTIER. The service i'm REQUESTING is to terminate my service RESONABLE. My monthly payment is $99.99 for just internet!

    Metro by T-Mobile - mobilephones - Updated May 2026

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