Last time I was here, I liked the service provided to us. I said that when it was time to buy a new…read morephone, I would come back. So I did. Unfortunately, they didn't have the model my wife and I wanted. I can't recall the name of the guy who greeted us but he was polite and informed us of some stores that would most likely have it. If they didn't, a new shipment would arrive during the week. We ended up finding the phones at one of the stores he suggested. Again, great customer service. I feel bad for not being able to give them the sale but I value the service and recommend this store. Also, the times I've been here, there is hardly anybody, compared to other stores. It is a big store with designated parking spaces in front.

From the owner: Visit the T-Mobile store in Guaynabo and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at #9 Arbolote Street can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I've been needing to upgrade my iPhone for a while now. It's been two years since I haven't been…read moreable to record anything with sound. I've needed airpods to be able to use the phone, otherwise I couldn't hear the sound. My husband got his new phone last week, but they didn't have the color I wanted so I waited. Unfortunately, no other store seemed to have it. This store told me they did, but when we arrived they said they didn't. I wasn't going to wait anymore and went with another color, which I ended up loving especially with the case I bought for it. The representative who attended me was very nice. She even helped me transfer my data from the old phone to the new one. I took a while, but was easy.

From the owner: Visit T-Mobile San Juan cell phone stores and discover T-Mobile's best smartphones, cell phones,…read moretablets, and internet devices. View our low cost plans with no annual service contracts.

Was treated wrongly and was ingnored by employee. Tried to explain my issue and wanted to buy a new…read morephone that day and i still was treated with very poor service and they did not even try to hear me out.

From the owner: Visit the T-Mobile store in Bayamon and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 725 West Main #1160-1170 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.