WE WERE LIED TO FROM THE START!!! My fiancée and I went to this store to add her onto my plan. We…read morewere told by the associate Cory that with adding her to my line, it would only increase my monthly bill to $108. My current bill was $87.26 and had been since Sep of 2023. I made sure by asking Cory again that was what we would be paying and he said yes! I then asked about a watch. He showed me a few watches and told me that this watch, the Galaxy Watch Ultra 47MM had a special on it that if I add the line, T-Mobile would cover the cost of the watch. I asked him how much a watch line was per month on my account. He said $12 and i said great! Let's do that! My fiancee and I asked him multiple times, "so our monthly bill after today will be roughly $120, right?" He said yes. We said, let's do it. For any one who has tmobile, you know that they send you a text from a 456 number telling you your next bill is available to view. When I received that text, it stated that I owned $300.08!!! What!!?? When I went to call this branch, it said they were temporarily closed. I called customer service and they half-way didn't believe me, then told me that if you make a change in the middle of a billing cycle, there's a fee. That would have been nice to know from the associate. He could have told us that if you wait a few days, you can avoid this fee, but he didn't because they're hungry for money and ready to steal. Customer service also told me that my bill, after the fee falls off, would be $215.49, far from what Cory told us after we asked multiple times what our monthly bill would be. I have T-Life, the app that let's you view bills and in the app, it's telling me that I have an installment plan for the watch!!! I was told the cost of the watch was covered if i just added a line!! I also have 3 separate lines plus the watch line when I should only have 2 lines and the watch line. WHAT THE HELL HAPPENED!!!??? THIS STORE HOUSES SOME STRAIGHT UP CROOKS!!! OUT TO STEAL YOUR MONEY!!!! DON'T GO TO THIS STORE!!!

I absolutely love the employees at the Anderson Target. They are so helpful and the store looks…read moregreat. I love the discounted items at the front of the store. They're always well stocked and the employees at Customer Service have always gone out of their way to help me.