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San Antonio, TX

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Methodist Texsan Hospital

3.4 (61 reviews)
Open • Open 24 hours
Updated a few days ago

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This is my bandage after two hours of being discharged from the hospital. It's soon fell off, exposing the one and massive swelling.

Before You Trust...Please Hear My Story I know your time is valuable, and I wouldn't ask you to read this unless I believed it could truly protect you or someone you love. My story takes a moment to get through--but please, be patient. What happened to me began as a hopeful decision and ended with trauma I'm still recovering from. You deserve to know why I would urge you--seriously--to look elsewhere for your surgical care. In October 2024, after careful research and months of deliberation, I chose the UTSA Spine Center for what was supposed to be a relatively straightforward, quasi-elective spinal procedure. I was admitted early in the morning on October 14 and wheeled into surgery with cautious optimism. When I woke up from anesthesia later that day, I actually felt better than I had in a long time. For a brief moment, I thought I was on the right track. I had no idea that the next 20+ days would bring four surgeries, two medically induced comas, two ICU stays (at two different hospitals), a bloodstream infection, a bacterial disease infiltrating my spine, a lacerated esophagus, and a total of 86 different medications--many of which I'm still feeling the effects of today. Here's what happened: A Downward Spiral of Surgical Failures After the initial surgery, things seemed stable. A UT Health resident, who had been part of all procedures, felt confident enough to prepare me for discharge just one day later. Only a delay from physical therapy postponed that to day three. But just one day after going home, I returned to the ER in crisis. I had developed massive internal swelling--seroma and possibly active bleeding. I was readmitted on October 17 and taken back into surgery that afternoon. The goal: identify the source of a suspected spinal fluid leak. It wasn't successful. On October 21, I underwent a third surgery. During that operation, a vertebra was removed--allegedly to chase a suspected CSF (spinal fluid) leak. Later reviews cast doubt on whether such a leak ever existed. Regardless, I was placed into a medically induced coma. When I awoke three days later, I was informed that I was being transferred to University Hospital. I was barely aware that my body had already been colonized by hospital-acquired infections during the first surgery. At that point, it was almost too late to contain the damage. The Transfer: Medical or Strategic? According to the official story, the transfer to University Hospital was because they had neurological and infectious disease specialists that Methodist Texsan lacked. But the truth is harder to ignore: Methodist didn't want to carry the liability. They wanted me off their books. UT Health--my original surgical team--coordinated the transfer, and they remained in charge of my care. It was UT Health's own team that performed the fourth surgery on October 25 at University Hospital, led by the department chair. That surgery would result in one of the most catastrophic injuries of all. A Torn Esophagus--and No Apologies During that procedure, a retractor used to hold my esophagus out of the way tore a 5 cm hole through it. That injury was so serious it required emergency intervention by ENT surgeons, eight days of being unable to eat or drink, and long-term recovery. The head UT surgeon reported the laceration himself--yet no apology was ever made. Even more shocking: When I arrived at University Hospital, the anesthesiology team had no medication records from Methodist. Nothing. The only meds they had were the ones I brought from home. I had been on a complex regimen of drugs, including serious sedatives and antibiotics, and yet there was no formal handoff. One medication I had been on for days was abruptly stopped--no weaning, no explanation. Their system was broken. And now, unfortunately, so am I. Aftermath and Lingering Damage Following the esophageal injury and systemic infection, I was sent home with a PICC line on November 5. I was responsible for twice-daily IV infusions for 30 days. I remained on antibiotics for six months. I still see infectious disease specialists. I still battle fatigue, disrupted sleep, and other long-term effects from the medication overload and mismanagement. And yet, somehow, this entire ordeal has never resulted in a single apology. No acknowledgment of what happened. No institutional accountability. Please Learn From Me I'm not saying what happened to me will happen to you. But I am saying this is a true story. These were real decisions made by UT Health surgeons--some of the most senior in their department--and real oversights that could have cost me my life. If you're considering care through UTSA Spine Center or Methodist Texsan Hospital, I urge you to think twice. The risks are not theoretical. I lived them. And I am still living with the consequences. If you have questions or need someone to talk to before you make your decision, I'll make myself available. My name is Lowell Unruh

Stephanie B.

The hospital staff here is amazing! A huge thank you to Dr. Alvarez, Carolyn, Alden, Lindsey, Russell, Johana, Manny, Amanda, Daphne, Gigi, Katie, Kellie, Chelsea, Jin, Stephanie, Kristen, Jenn, Rosa, Dora...I know I'm missing a few...The staff is professional, caring, motivating...they focus on the human aspect of patient care and treat individuals with respect. I will always be grateful to the staff members we've encountered here! I've been going to one coffee shop a day while I'm visiting my family in this hospital...my tenth one was a cup of coffee from Methodist Texsan!

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Heart issues. The staff was excellent, caring and always asking if I needed anything. I didn't have any experience with the office.

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From the moment I stepped through the doors to the very end, staff was extremely helpful and polite. Thank you all so much!

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Thank you for the kind words, Kimberly!

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That cafeteria lasagna has no business being that good and that cheap. It Helped a lot while my dad was in the ICU for a month.

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Ask the Community - Methodist Texsan Hospital

Review Highlights - Methodist Texsan Hospital

“Big thank you to Charlotte and the nurses in the ICU and telemetry for your patience and knowledge in educating on after care.”

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Methodist Hospital Metropolitan

Methodist Hospital Metropolitan

2.3(92 reviews)
4.8 mi•Tobin Hill

I say there staff doctors did excellent job. I was having heart problems. They all set up very good…read morehospital.

This hospital is very disgusting. Staff is unbelievably rude and disrespectful. Not all of them. If…read morea "note" is added to your filed and isn't true. They seem to base your care decisions off of that even when your symptoms and blood work and everything else shows that that note was put in by a nurse you called out for being incompetent. I've had nurses tell me what's wrong with me without even running tests. Then they say my symptoms are because of something that they are basically making up. The way some of them act when they see your vitals and blood work showing signs of something serious. I've had to ask to patient advocates almost every time. Just on one person. It's not all of them, it's one that is not very happy with their job and they don't want to be there. I was recently told I wouldn't get what I wanted and I was laughed at by an ER charge nurse named "Chase". Who called security on me. This experience has traumatized me. I was literally treated like I did something so wrong. I was actually transported to another hospital and they ended up treating me properly and stabilized me. Methodist metropolitan is gross. Also per state law health regulations. A licensed hospital should not deny a patient advocate, release a patient without stabilizing them. 26 TAC 505.42 I have reported to the ER manager, who was very rude and lied to me. I was able to access the patient portal that showed exactly what was she said was actually a note from a prior visit. Very many years ago. She hung up on me and I was told to contact the director, I sent emails and was never able to receive any response from her. I spoke to someone who just said she would look into it and send me a letter. This was back in April and I'm still dealing with it because they are not releasing the evidence. The court has me going every month. Just to be told they haven't received all the evidence that was requested.

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Methodist Hospital Metropolitan  - The coffee shop available for all your cravings.

The coffee shop available for all your cravings.

Methodist Hospital Metropolitan
Methodist Hospital Metropolitan

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University Health University Hospital - Newsweek award for best maternity hospitals in the U.S.

University Health University Hospital

2.1(238 reviews)
2.2 mi•Medical Center
Emergency services
24/7 Availability

My daughter delivered her baby at the women's and children's hospital. This is a high quality, top…read moretier facility with a level of care that is unsurpassed by other hospitals. (My very senior mother has been to a lot of hospitals lately, and we've seen nothing as amazing as this). The facility is beautiful, clean, and comfortable. The medical professionals are excellent. We had what could have been a tragic outcome, but a team of doctors and nurses descended and ensured a positive outcome. The nurses and doctors explained their every step. Any decision made was with the safety and wellbeing of both mother and baby. They not only addressed my daughter, they spoke to and reassured the baby, and the family as well. The baby was a patient who was addressed directly and reassured as they handled them and performed various tests and procedures. I was impressed. My only concern was a security guard who was a little grumpy...the first encounter with the hospital... so first impressions...However, it is obvious that safety and security is high priority, and so I did not take it personally as the man was doing his job....which makes me want to address the fact that the baby had basically what looked like an ankle monitor on. Security measures were taken to ensure the safety of the baby, and there were limited numbers of guests allowed on the floor. It made for a very safe and reassuring environment for our family. I love that this level of care is available to all who need it. Our family is home now and doing great, thanks to all of the support and preparation that the doctors, nurses, and consultants gave. Thank you for a great start!

Over four hours and haven't accomplished anything. First walked in and four people at the er desk…read morecompletely ignored me. The one that did make eye contact quickly turned away. A woman behind them all actually spoke up and helped. I'm shocked that people are being treated in the waiting room. Woman throws up in the waiting room, they hand her a bag and leave her here. Medical waste and trash on the floor, iv bags hanging on the wall, and nurses blowing out veins and making visits take even longer. I really wish I had gone to Methodist, this is disgusting. Update to add: The sign says 30 minutes to 2 hours. It has now been 6 hours. This is unacceptable.

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University Health University Hospital - University Hospital exterior

University Hospital exterior

University Health University Hospital - University Hospital

University Hospital

University Health University Hospital - Exterior of University Hospital Emergency Department

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Exterior of University Hospital Emergency Department

Mission Trail Baptist Hospital - Special parking

Mission Trail Baptist Hospital

2.2(116 reviews)
12.0 mi

I brought my husband to the emergency room on Sunday and he got fantastic care! The doctors,…read morenurses: Ashley V. , shauni m., Colby, esme, Celine, to name a few , were so great and caring. He was admitted and everyone on PCU was fantastic as well : Jasmine , Marissa, Kelley, to name a few, were so kind and caring. ​​

I was directed to go to the nearest emergency room on February 27, 2026 due to chest pain and…read morevomiting blood. Upon arrival, I waited in the lobby for more than two hours before being triaged. During that time, I vomited blood four times. I informed registration staff each time my symptoms worsened. While they acknowledged me, no one alerted a nurse or physician. The only communication I received during this extended wait occurred when I personally approached the registration desk. Nurses and clinical staff did not proactively provide updates, check on my condition, or offer reassurance. No one communicated directly with me about delays, next steps, or the severity of my symptoms until one nurse later addressed me in a dismissive manner that felt as though my concerns were being minimized rather than evaluated. While waiting, another patient loudly discussed on speaker phone that doctors believed he might have pneumonia or COVID. He was not asked to wear a mask or take any precautions. He also played a video with explicit sexual content and profanity in the waiting room. The environment felt chaotic and unsafe. Because the waiting room was full and I was feeling increasingly anxious and physically ill, I briefly stepped outside the sliding glass doors for space. A nurse who had performed my EKG and lab work told me I was not permitted to sit there, despite the lack of available seating inside. She indicated she would draw additional blood in the waiting area, which did not seem appropriate given the proximity to other patients. When I requested that my IV be removed, I was taken into a side room. The nurse appeared distracted, singing aloud while working. She then reprimanded me for placing an item in the wrong trash container and announced to the triage nurse that I was leaving. Several patients later told me they could clearly hear staff discussing me as I exited, including a comment from a nurse stating she "hated patients like me." As I left the facility, I vomited blood again outside the ER entrance. No staff member checked on my condition. My experience was marked by prolonged delays during a potentially serious medical situation, lack of communication, limited infection control measures, and unprofessional conduct. I sought emergency care hoping to feel safe, heard, and appropriately treated. Unfortunately, that was not my experience.

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Mission Trail Baptist Hospital - A Dr triage his patient in the emergency room waiting room .

A Dr triage his patient in the emergency room waiting room .

Mission Trail Baptist Hospital - Our room

Our room

Mission Trail Baptist Hospital - Lobby with fresh food

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Lobby with fresh food

North Central Baptist Hospital - Mr. Hamilton Martinez    Bilateral Total Knee Replacement  Patient Bapt Hospital Emergency room Tech  US Army Sergeant Retired

North Central Baptist Hospital

2.3(271 reviews)
9.6 mi•Stone Oak

My care was excellent ! Went to ER with a dislocated shoulder. The…read moreER doctor was very nice, caring and professional. My shoulder was repaired in the ER promptly. Spent 1 day on orthopedics floor and again the staff was so professional and knowledgeable. Am home with no pain and no complications So very pleased

On September 25th, 2026. I came to Baptist Orthopaedics Central Hospital in San Antonio. This will…read morebe rhe second time i got admitted for my send total knee replacement. The first surgery was outstanding. My Orthopeadic Surgean, Dr. Rinehart which is the best of the best, did an outstanding work on both knees, three months ago and now. I'm doing great. I'm really impressed with the nurses at pre op, they just amazing professionals with a lit of respect treating patient, give you confidence and piece in mind that you.ars in best hands. After surgery my nurse in was so kind, make me feel safe, taken care of, it was just amazing. She on top of my pain and manage it just outstanding nurse. The on the floor for inpatient ward, they we great. RN Grecia and tech Ryann just took care of me way passed my expectations. She was obviously with her hands full and still she treated me like i was the only patient in the floor and I felt like that under her care. She is just an outstanding asset for this institution. The are not many nurses like her. Is easy to get those kind of dedicated individuals that always produce 100%. She is something else. It was my privilege to be under her care for sure. I was lucky or either was great! At evening came another nurse. I was happy because of the previous staff. For my surprise I was bless again become a patient under the care of RN Kelvin, he was the RN on my previous knee surgery. So i knew i was going to get the very best care for sure. On my previous surgery, afte r the procedure he was very dedicated, professional, courteous and constantly checking on me on pain levels, dressing and my conform. He just run the extra mile and some for me. An outstanding RN. At dismissal Rn Kelvin really shows of what he was make off. Cna Ricky was Great facilitating thing and very courteous and an asset, great assets for this institution. Communication problems between the coordinator here and the VA coordinator hold the process on my dismissal. It tool couple of hours to figure it out but Rn Kelvin was in top of the problem calling people, moving around even having other patients to take care. He is something else. Great personality, obviously very dedicated with his job and his patients, have a natural compassion for his patient. The first and this was the continuation of the first with the same staff. Rn Grecia Mendoza, Rn Kelvin and Cna Ricky, and Mariah were my lucky charm. This medical professionals deserve all the Credit for my wonderful time at the Baptist Orthopaedics Hospital. Their skills, manners, courteous, special attention to detail make a difference that had no price. It has been my privilege to be under their care without comparison.May this institution realized and recognized the type and value the benefit they are offering to this institution and every patient that have the privilege to under their care..thanks very very much....Mr H Martinez

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North Central Baptist Hospital - Same shit yo I'm paying so much to deliver my baby and I just thought it would've been kept up with

Same shit yo I'm paying so much to deliver my baby and I just thought it would've been kept up with

North Central Baptist Hospital - Nurse claimed my child has a blowout. There are no signs of fecal matter on his clothes.

Nurse claimed my child has a blowout. There are no signs of fecal matter on his clothes.

North Central Baptist Hospital - Playing in the PICU

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Playing in the PICU

Christus Health

Christus Health

2.0(231 reviews)
9.1 mi

Used their OB clinic while pregnant, gave birth there and also use it for the ER when my son is…read moresick. The OB clinic is okay, but there are several providers and you don't always see the same doctor/ midwife. There were times some employees were a little condescending, but overall I had a good experience during pregnancy. They scheduled an induction and gave me a different date than they gave the hospital so I got a call that I "no showed" until I told them my midwife told me Tuesday, not Monday. The doctor that told me he would be delivering for me wasn't even there and a midwife I had never met ended up delivering. My son was in the NICU - the staff were kind and helpful. My nurses on the post-partum floor were incredible and very attentive. The OB clinic had some issues with my post-partum care and I had to call several times to get what I needed. First they lost the paperwork so I completed it again then they forgot to send the paperwork. What should have taken a week or two took over two months. The ER is quick and has saved my son's life more than once. Our last visit was on Sunday when he began having seizures and staff was quick to get him into the trauma bay and stabilized. I did have to finally yell out "who do I need to talk to about (medicine)?" because I was telling them what he needed per another doctor, but nobody seemed to be listening. I get they were in crisis mode trying to save his life, but the meds I was referring to were life saving in addition to the other meds they were giving. Finally someone took charge and told me to tell her the started directing others on what to do. Things were smooth after that. Overall we love this Christus location and wouldn't go anywhere else for emergent care.

Came to visit a family member. They have a very nice hospital and the nurses are great…read more The hospital beds are nice and big.

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Christus Health
Christus Health
Christus Health

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Methodist Hospital

Methodist Hospital

2.3(240 reviews)
1.9 mi•Medical Center

Staff was so nice and very helpful. This is one of the best experiences given by this hospital…read more Thank you

This was my first experience with this hospital, as I am from Arizona, and unfortunately it will…read moreforever be tied to one of the most painful moments of my life. My dad passed away in the ICU here on September 16, 2026, and I left carrying not only the grief of losing him, but also confusion, anger, heartbreak, and so many unanswered questions about how his final days were handled. I spent three straight days at this hospital sitting by my dad's side, trying to understand what was happening and prepare myself for something no daughter is ever truly prepared for. What made an already unbearable situation even harder was receiving conflicting information from doctors and nurses. At one point, a nurse gave me information that made me believe there was still hope my dad could make it. Later, a doctor told me that information was incorrect and that I had been misinformed. I cannot explain what it feels like to be given hope about your father's life, only to have it taken away because members of the medical team were not on the same page. When someone's life is involved, families deserve clear, accurate, and consistent communication. Even after we made the heartbreaking decision to focus on keeping my dad comfortable, we continued receiving different information about his medications, what they were supposed to do, and what to expect during the dying process. At a time when my family needed guidance, reassurance, and compassion, we were often left confused and having to repeatedly ask what was happening next. The most painful part of my experience involved the nurse caring for my father during his final hours, Julie. I did not feel that she showed the level of compassion, communication, or understanding that a family needs while watching someone they love die. Things were being done without explanation, and we constantly had to ask questions just to understand what was happening. For approximately the last two hours of my dad's life, he appeared to be struggling and gasping for air. Watching that was traumatizing. I was terrified that he was suffering. I asked Julie if anything else could be done to make him more comfortable or ease what we were witnessing. I was told, "I maxed him out. I can't give him any more morphine, so there's nothing I can do." As a daughter watching her father take his final breaths, those words were devastating. The next morning, after explaining what happened to another nurse, I was told there may have been other things that could have been done to help keep him comfortable. Hearing that after my dad was already gone broke my heart all over again. I will always wonder whether his final moments could have been more peaceful. There were also interactions with other staff members that felt insensitive and unprofessional. I understand that hospital staff see sickness, tragedy, and death every day, but families do not. This was not just another patient in another room. This was my dad. Someone's father, son, brother, uncle, and grandfather. These are moments families carry with them forever. If you choose to work with critically ill or dying patients, compassion and empathy should never become optional. I walked into this hospital trusting that the people caring for my father would guide us through the worst days of our lives with honesty, dignity, and compassion. Instead, I walked away grieving my father while also questioning the communication and care we received. I now have an incredibly painful association with this hospital and would not recommend it to someone I love. A part of me will always wonder whether our experience, and especially my dad's final moments, could have been different somewhere else. And Julie, I truly hope that if you ever find yourself standing beside someone you love as they take their final breaths, you are met with more compassion, patience, and tenderness than I felt my family received. My dad deserved dignity. My family deserved clear answers. And during one of the hardest moments of our lives, we deserved compassion.

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Methodist Hospital - Stains on ceiling full urinal left on food table.  Disgusting!! This hospital is awful.

Stains on ceiling full urinal left on food table. Disgusting!! This hospital is awful.

Methodist Hospital - View from my room

View from my room

Methodist Hospital

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St. Luke's Baptist Hospital - Hanging equipment and exposed wires

St. Luke's Baptist Hospital

3.0(121 reviews)
2.3 mi•Medical Center

Love this place. Best care ever. Like a family. I would not stay anywhere else! They walked…read morewith me to ensure I got my steps in. The very best people from check-in desk to floor staff to surgical suite staff to cafeteria staff. Emergency gall bladder surgery went very smooth! Thanks all!

1 Star This was one…read moreof the most upsetting hospital experiences we have ever had. My significant other was transferred here for gallbladder surgery, and from the moment we arrived, the stay was filled with safety concerns, poor communication, and lack of compassion. We found another patient's urine sample left in his care area, used medical supplies near the bed, and immediately questioned whether the room had even been cleaned. The worst part came after surgery when he was left alone in severe 10/10 pain for about 40 minutes despite calling for help multiple times. No nurse came until I physically went looking for her and demanded help. (Jamila) 3rd Floor Discharge was just as bad. The nurse openly admitted she had not even read his discharge orders, gave no verbal instructions about medications or home care, and rushed him out only hours after surgery. He ended up having to walk downstairs because they used the wheelchair for our belongings. (Mary) 3rd Floor A few staff members were kind and compassionate, and I truly appreciate them, but overall this experience felt unsafe, neglectful, and deeply disappointing. No patient should need a family member present just to make sure basic care happens.

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St. Luke's Baptist Hospital - In room IV port.

In room IV port.

St. Luke's Baptist Hospital - Blood smear on the counter that wasn't properly cleaned up

Blood smear on the counter that wasn't properly cleaned up

St. Luke's Baptist Hospital

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Methodist Texsan Hospital - hospitals - Updated October 2026

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