Each time I come to this facility, I always appreciate the time and care provided by the staff members even during some of the severe seasons. During my last visit, I had to bring in both of my kids. One child had a chronic cough and the other was experiencing severe ear issues. The NP who assisted was really delightful, was very attentive to kids and did a great job of keeping me informed. She also had really great bedside manner, some of the best I've ever seen. I really like this facility because of their expertise and proximity to Methodist Germantown in the event that something else is needed that is outside of their scope of practice at the facility. read more

We visited this location an hour before it closed on a Friday night and were seen pretty quickly. The check in process is modern. I filled out our information on a tablet in the waiting area. That process was pretty quick, so no complaints there. They took care of that night. The staff was kind and knowledgable. Overall, it was a quick and professional visit. read more

Methodist Minor Medical Center - Family Practice Near Me - Memphis, Tennessee

Absolutely great experience. Had me in and out within 20 minutes of me showing up to my appointment. Super friendly and knowledgeable all around. read more

Worst Experience Ever! I arrived to the office @12pm and waited 3 hrs for my name to be called. In those 3 hours the lady at the front didn't give any notice that her computer was having difficulties, I had to walk up and ask wats taking so long. Went through the initial checkup, got into a room the doctor came in asked a couple questions. Then proceeded to leave the room. 5 mins pass by, I walkout and I see the doctor hands on his head kicked up with my unfinished physical paper work in front of him. I told them I been here for 3 hours and I need to go to work. He takes 1 min to finish the paperwork then hands it to me. They also lost my id when I went to the front desk, the lady was searching for a good 3 minutes. I finally got home @3:45. Was suppose to be a 30 min process turned into a 3 hour adventure, because these people didn't want to work and waste peoples time. Very unprofessional I wouldn't go!!! read more

I had an ingrown hair and the nurse thought it was a spider bite. Then she prescribed me an antibiotic that cost $100 with health insurance because she was being petty after being called out for being bad at her job. The people at this urgent care are unprofessional and petty. I would strongly recommend going to any other urgent care if possible. read more

JJamie and Sonya were fabulous ! They were very sweet and knowledgeable and made me feel very comfortable. This is my second visit there and they are fabulous!! Please don't leave there you two because you two are terrific! read more

Literally typing this in the lobby and I've been waiting for an hour. All for a simple drug screening for pre employment. This is absolutely absurd. How long does it take to piss in a cup?! read more

This is an A-MAZING minor med clinic, EVERYTHING went so swell for me. Front desk Adriana was awesom, attentive and swift. My NP was specccccctacular, I recommend them to my most loved family and friends because they made sure that. Me Mrs Debra Edmonds was taken care of 100.000.000% to my satisfaction guaranteed.wish I can get a PCP there because they were SUPER GREAT and that was my ver first visit and I absolutely love them! Super clean, super professiona,l, and altogether I give 10 stars... NO cap yawl on everything they truly are the shiznit! read more

The receptionist was rude. I felt like I was talking to an attitudish teenager who was too bored and cool to answer any questions. She then hung up half way though my question. read more

I went in for cough, cold symptoms yesterday afternoon. NursePrac., saw me and was nice and said she would send med scrips to pharmacy. Arrived at pharmacy and no meds!! Called and called til next morning, no response from MMMctr at Hacks cross either. So angry and sick, I called Insurer and was patched to desk at MMMctr and told them I'm still waiting on meds to be sent to pharmacy. This is terrible how we take care of sick people in Memphis, TN. I will never go back to this place again even though it is 10 min from where I reside. read more

I went to the Methodist Minor Medical Center in Cordova, TN this morning due to prolonged sinus & coughing issues. They were professional, thorough & courteous from the front desk to the medical room. Medical Professional Rhonda Davis, NP treated me and I will definitely refer this office! Kerris Easley read more

Very slow, I thought minor meds were supposed to be quicker than this, I came in for a drug test and left hours later, procedure took 2 mins and that's because I was peeing for about a min. to make matters worse the staff didn't make me aware of what was going on or anything, very disappointed. Didn't realized I had to wait hours holding my urine for this test. read more

I barely remember my visit, since it was in March 2014. For a Sunday afternoon, it was...fine. I got the meds I needed and got out. However. How. Ever. The billing has been a nightmare. I was originally charged $100 at the clinic, due to my lousy insurance coverage (or so they said). The full charges amounted to about $70, and since I moved two months later, I spent quite a while trying to track down my refund, since for some reason they insisted on cutting a check instead of just crediting my card back. Check finally received, I thought that was the end of it. Until I received a new bill, in June 2015. What?? When I called, I was told there was one -- ONE -- person that could look up billing for last year. Messages went unreturned, and it eventually transpired that she had been out for two weeks, not that anyone seemed to know that. After that wait, I was told that my insurance had reprocessed the claim and determined I owed a higher amount. I was told to call the insurance company for further explanation, even though I no longer have that insurance (this being a year and a half later) and don't have any of my information. And is this even legal??? My advice: avoid like the plague, even if you have it. read more

Service has declined and was told this place is closing soon. Spend your time and money some where else

First, I am a Travel RN working in Memphis. I needed an annual chest xray. I waited for them to open at 2pm was the 2nd in line.I provided my ins card and id. The first pt was called in and I was called to the front desk and told that my insurance was out of network and would not cover the cost. I asked how much it would be and was told 75 for the office visit and 70 for a 2 view xray. I decided to just pay for it since i was at the head of the line. I sat to wait my turn (next) and I was called back to the window as the 3rd person in line was called back to see the Dr. I was told "sorry, but we gave you the wrong price" They explained since i was out of network, it would be 165 to see the Dr and then 70 for the xray. What the heck? Forget the insurance I am a cash customer!!! IS THAT LEGAL? Changing the price like that? Furthermore, they had a TV in the lobby already on and too loud when they unlocked the doors. It was the Jeremy Kyle show... It had couples yelling at each other and every other word was bleeped out. NOT PROFESSIONAL. I wouldn't send my dog there. read more

After being sick for a week and a half I visited this facility. What brought me here specifically was that it was open until 9pm. I showed up around 8pm and there wasn't a single person there - score! My wait time was less then 20 minutes and I was seen within a few minutes of being taken back. The doctor prescribed me some meds and sent me on my way. No more than an hour total. They electronically sent my meds to the pharmacy which did not actually arrive there which was annoying, but when I called the next day they happily called the pharmacy to have the meds rushed. All in all, not a bad place. Nothing fancy but it gets the job done! Can't ask for much when you need a doc after dark. read more

The​ front desk clerk entered my last name into the computer system incorrectly despite having my driver's license and work ID right there in her hand. So, when I attempted to log into the online portal using the incorrect username she'd given me, it kept saying "invalid". I was only there for a work related injury and the physician was very professional and understanding. The only negative was the front desk clerk. She never even apologized for keying my name in incorrectly either. She had to key it in correctly a few times and had to resubmit some information. Because of her blatant oversight, it caused me to be locked out due to too many failed log in attempts. Then she was acting as if I was bothering her because I kept letting her know that it wasn't allowing me to log in because she keyed my last name in wrong. Had she just paid attention and looked at how my name is spelled, she would have never had to go through all that trouble of resending the link and everything else. My last name is Shepherd with the 'e' but everybody wants to spell it the way they want to which is the most common (but totally wrong spelling) with the 'a' or two p's. It's gets so very frustrating and is a huge pet peeve of mine. Other than that, my visit was okay and I was able to get off from work. read more

We are visiting my nieces at college over Thanksgiving weekend. My sister had cut her finger earlier in the week and not sought medical attention. However after a few days was concerned whether it was healing properly. So Sunday at around 11am we went to Methodist Minor Medical Center to have it assessed. There was no wait, the facility was clean, staff were friendly, and the doctor was knowledgable and helpful. We would recommend this facility to anyone needing care. read more

I took my friend to urgent care she walked in vomiting in the lobby and left vomiting (literally just outside the front door). They even gave a her a barf bag to leave with. They documented that she could not keep anything down yet they gave her a prescription for pills to take. They said they did not have medication to stop the vomiting. To me they just found another way to take insurance money and can not and will not provide anything other than Tylenol and a band aid. read more

The slowest place on earth they need more doctors never come here if u have somewhere to be

Came here to have an ear infection checked out. You check yourself in on little ipads when you arrive then you sit and wait. I was there on a Sunday, half an hour after they opened (9:00am is when they open). The wait to be seen was nearly an hour. When it was finally my turn, the doctor spent very little time with me. You always get the sense of being rushed at minor meds and this place was no exception. Otherwise, the nurses were very friendly. read more

I was provided with most excellent care at Methodist minor medical. About a month ago I had a bad ankle flare up, and like the genius that I am, I decided to let it heal on its own. That didn't happen. I came in, the receptionists were very pleasant, I saw a doctor quickly, and I was able to be diagnosed quickly and head back to work quickly. Could not really ask for much more. Highly recommended! read more

I don't understand why others have given this place a bad review. I was traveling on business and came down with the flu so I checked the area for Urgent Care facilities. This was close and didn't appear crowded so I took a chance. The front desk staff was very nice and the amount of paperwork needed was reasonable. It took over an hour to see the doc, take a blood test and get out but I think that is pretty quick for a walk in clinic! I have nothing bad to say about this facility and would definitely recommend them. read more

Visited the Methodist Minor Med on Monday, Aug 17. Wait time was less than 10 minutes. The nurse practitioner and staff diagnosed my partner promptly -- and did it with compassion and care. Thanks for everything ladies! read more

Had to come in for a pre-rotation drug screen and it's taken at least an hour, maybe even longer (I'm still waiting.) Granted I came at the busiest time of the day (4:30) I'm not sure why it would take so long to let me pee in a cup. If you are coming for a drug test expect to wait just like everyone else. They did take a bleeding kid in right away which I'm sure the mother appreciated so I''ll increase the rating to 2 stars for her, although I'm certain it'll only prolong my wait time. read more

Waited for over an hour for a simple pre-employment drug screening. The waiting room was not even crowded. I would never recommend this minor med. read more

05/13/2017. Went in this morning and was greeted with a smile. kudos to misti, and all the staff here. thank you for your fast service and professionalism. respectfully, Charles p capece , Memphis tn... read more

Visited the Methodist Minor Medical Mid-Town Memphis on Union this past Saturday, September 12 after my sister severely cut her thumb and needed immediate attention. After sitting in the Methodist University Hospital on Union for more than 3 hours waiting, we went down the street to the Minor Medical. The Minor medical was not only efficient, but a complete BREATH OF FRESH AIR. Upon arriving, the receptionist, Alysse Jackson, welcomed us with great care and a smile as she knew how long we had waited and there was pain involved. Thank you Alysse Jackson, for your care and concern. The nurse, Robin Terry, realized how much pain my sister was in and immediately engaged in conversation that distracted her from the pain and uplifted her spirits. This made the world of difference for me because this sister never cries and she had tears welled up in both eyes. I knew without a doubt she was in severe pain. NURSE ROBIN TERRY is the example of what it means to have EXCELLENT bed side manners. She is the model nurse and was extremely efficient and more than anything accurate and caring when applying he stitches that were necessary. Nurse Practitioner Traci Abram was, in fact, more thorough and effective than most doctors I've seen and engaged with. She left no question unanswered and no stone unturned. The other ladies, Christy Brooks and Christine Miller were the best support ever making sure the prescription and all other things were fine. The entire team made sure I had all the instructions that my sister needed. Methodist has one of the greatest staffs of all times at this Mid-town Memphis location. The University Hospital down the street could take some tips from this Team of Phenomenal and Unbeatable women!!! My sister is my world. I have many sisters, but this one is special to us all and to see her in pain is unbearable, so you not only made this easier for her but easier for me and the other 6 sisters that did not witness your love and kindness. We talked all weekend about how WONDERFUL this staff is!! Makes me want to stop by just to say hi and thank you whenever I'm in the area! Thank you and may God shower His grace, blessings, and goodness on you for all eternity!!! With gratefulness, thanksgiving, and appreciation! Sincerely and with love - Audrey and Patricia C. read more