I've had four psychiatrists in my life and Marianna is the best one l've had (and the others were…read moregreat!). I am a more "needy" client and she always makes me feel cared about. She is genuinely kind and knows what she's doing. I was resistant to trying a certain medication that she recommended and although she gently encouraged me to consider it, she took my opinions into consideration and worked with me on what medications I wanted to try. Anyway, turns out I did well on the medication she recommended all along... basically, if you need a psychiatrist/psychiatric NP, you won't regret choosing Marianna :)

If I could leave 0 stars I would. This company does not care about their patients. I got charged a…read moreno show fee because their link to my appointment did not work. After requesting a refund, I was denied and left with $160 fee. Their psychiatrists cancel all the time and the one time I do it (due to their link not working) I get charged an expensive fee. Also, many psychiatrists leave this company so you constantly keep changing and starting the process over. They are always late and at times never give you the full allotted time for your visit. They're just collecting money! Go to Headway or anywhere else instead. Update: They sent me a cease and desist letter, insane!

Dr. Kotomori has been my psychiatrist for over ten years. He genuinely cares and listens intently…read more to me in our sessions. He has a kind and compassionate demeanor that allows me to be comfortable and trustworthy of him. He always asks the right questions and gives great feedback. I feel Dr. Kotomori is very knowledgeable with his diagnosis and medications. I admire him immensely. Thank you Doctor for all you do!

Absurdity at its finest!…read more Had a zoom appointment scheduled for a specific time. After being on the zoom call for 10 min prior and then waited 40 min for the doctor to no show me, I left the zoom call. Approximately 1.5 hours after my appointment, quality life group calls me to let me know I "no showed" the zoom call. They noted me in the waiting room, waiting 45 min past my appointment, but then leaving. Unfortunately, I have work and other priorities. Don't book my appointment if the doctor can't show up in a timely manner. Unfortunately, quality life group send it right to collections, arguing that I need to wait for the doctor now matter how long I have to wait. It's absolutely ridiculous that QLG has the audacity to bill me for a no show, but can't get their act together, or their scheduling. No, I still won't pay it!

We were referred to RPMG for a relative that was experiencing aggressive behavior at assisted…read moreliving facility. They required a review of current meds and an urgent adjustment that could help with a possible escalation that would have them removed from the facility. We asked for an experienced Dr but were given a NURSE PRACTITIONER. As this was an immediate need, we were flippantly told and prescribed Rexulti which is ove $600 HUNDRED dollars a month, and when we had an issue with this, we called SEVERAL TIMES and sent voice messages and messages through their chart to ask to SPEAK to the NP! We NEVER received a response! Years ago, we dealt with the director who was no help and mis-diagnosed our family member. We were reluctant on this referral almost a decade later and it appears NOTHING has changed! Don't bother with this place!

For an office that deals with mental health the office staff is terrible…read more Called for an appointment, kept getting put off. finally after 3 weeks we were told the psychiatrist we had wanted didn't take Medicare, and it would cost us 200 out of pocket to see someone that did accept Medicare. We have a secondary which shows this group and the specific psychologist as in our network. I called back to see if they would bill our secondary instead of Medicare, I was met with a rude response and offered no help in verifying what my secondary had confirmed. Our secondary confirmed they would let them bill directly and that there is question on the actual claim when first submitted by the provider which asks if they accept Medicare, once they check that they don't accept Medicare it would get processed without delay. I was directed to the billing supervisor who I believe doesn't know her job either despite making sure I knew she did her job for 20 some years. The billing supervisor was rude and said they would not bill the secondary only to have to wait for the denial from Medicare. My insurance said and i quote "if they do billing they should know about checking the box stating they don't accept Medicare therefore no delay in payment." Its sad to be dealing with such dismissive staff. Over the last 30 years of handling appointments and our insurance for our family, I have never encountered a more rude, lazy, dismissive attitude especially for a mental health facility. I also worked for 25 years in a customer service environment and loved helping customers going above and beyond at times. Needless to say we will go elsewhere for help, can't get past the office staff sadly.

Love the cool a/c room and class times and of course Suzanne who challenges us daily regardless of…read morewhich class I go to!

I came down to Dr. Sunder's office and did the neurofeedback training. I'm normally a pretty…read morestressed person and constinently thinking and worrying about things. After meeting Dr. Sunder and doing the therapy my life has completely changed. When doing the treatment I was in a state of complete relaxation, it was unbelievable. I have never experienced anything like it before. I highly recommend Doctor Sunder for all brain and psychological health needs.

Dr. Welch is the best! He is so intelligent and well beyond knowledgeable in his field. He even…read moreruns you through the database to ensure your not given extra or other pills that can conflict w/ eachother. That shows me he truly cares. Dr. Welch is very supportive and is such a great listener. He recommends but also respects your decision on your treatment. He's been supporting me with sleep, anxiety, and crippling panic attacks. I've never had to pay $100 for visits but he is truly worth it so I make it happen and with his care, I'mjust grateful. He is also very patient and understanding. The receptionist is amazing and they text to make things easier, but she is so nice and has slouch an uplifting spirit. The atmosphere feels comfortable and safe, I love the couches! If you want to truly be taken care of, ensure you're safe with your meds, and want someone who takes your mental health seriously. Dr. Welch is the one!

Dr Welch is the best. He is kind and understanding. He listens and always gives a honest opinion…read more Would highly recommend

I really like Dr. Wareham. Although, in person would be better on a personal level, I don't mind…read morethe telephone. I would also prefer if we could do video, which would make it more personal. Also, the office staff is very nice. Roz Walanka

My experience with Dr. Marcia Bernard has been extremely disappointing. From the very beginning, I…read morefelt like just another name on a list rather than a patient who actually needed care. She doesn't take the time to listen or understand concerns, and instead of providing real support, she seems more focused on rushing through appointments. I genuinely feel like they wouldn't care if you were suicidal. They are completely opposite of what a psychiatric group should be. Absolutely terrible There's a clear lack of empathy and genuine interest in helping patients. I've felt dismissed. Do not come here!!

Dr. Tilton is incredible. He helped me heal without any medication--just consistent weekly…read morecounseling over six months. I had to laugh at one of the reviews here where someone said they didn't get much out of a single appointment. Cognitive Behavioral Therapy (CBT) is a process. You don't develop a debilitating disorder overnight, and you can't expect to unravel it in one session. Real change takes time and commitment. The man is a miracle worker.

Dr. Tilton is a brilliant man. He really knows his practice well and really cares about helping…read moreyou. He was tremendously helpful and spot on with his treatment. The building is nice and the office is very cozy.

dr. sung (steve) park is a fantastic provider; he takes the time to listen to my concerns, and he…read moreshares his advice and feedback on my treatment course based on them without trying to push me for something i may not be comfortable with. i was very hesitant when starting psychiatry services with them at first but he made the process very easy. he provided education and information i did not previously have regarding medication management, side effects, common misconceptions, and expectations vs reality so that i would feel more comfortable moving forward. it's a great thanks to him that i'm where i'm at now! he always reminds me that i can reach out with any questions or concerns between appointments as well. the office is also very kind and responsive whenever i need to change appointments or update payments. they make it very easy so that i can get prescriptions refilled same day and at a price that i can afford with insurance.

I am writing to express my appreciation for Assal Tavakoli Parsa. Her professionalism and…read morecompassionate approach have made a difference in my healthcare journey. Navigating the often complex and challenging process of finding suitable medication can be daunting, but Assal is guiding me through various options with remarkable expertise and patience. She understands my individual needs to help identify the most effective treatment plan For me.

The office took care of my paperwork work with care and efficiency. Jessica got my paperwork back…read moreto me in just a few days. Richard is very an understanding , relatable therapist . I am very pleased with this office. Thanks team

I wish I could leave 0 stars. I made an appointment, waited 2 weeks for it, and it was canceled as…read moreI walked into the office. They let me know the provider wasn't in the office that day and there was a mixup in their end. I was told I'd be rescheduled asap. It's been over a month and a half with no return phone calls, after I've left multiple messages. It's disappointing the unprofessionalism shown in a place that is supposed to support your mental health. Do not recommend.

Operator Hayli's professionalism and empathy, during a stressful time, made all the difference. Her…read moreclear communication and warm tone provided me the support I needed while calling about my loved one. Hayli truly embodies Pacific Grove Hospital's commitment to exceptional patient and family care. I appreciate her dedication & commitment to ensuring me that my loved one is safe and sound.

I was taken here when I was placed on a 51/50 , a 72 hour hold. When I was about to be released…read morethey served me with a 52/50 which is a Mandatory 14 day hold. I believe that this facility is committing Medical Insurance Fraud. Every single patient that was on a 51/50 was placed on a 52/50. I had to see a judge in order to be released or I would have missed my brother's funeral. They are doing this to keep their beds full. Full beds ensure that are always paid. If I didn't have good insurance, they would have cut me loose.