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    Metamorphic Psychiatry

    3.0 (2 reviews)
    Closed 5:00 pm - 6:30 PM

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    4 months ago

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    Anthony D.

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    2 years ago

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    Riverside Psychiatric Medical Group

    Riverside Psychiatric Medical Group

    2.3(69 reviews)
    6.6 mi

    We were referred to RPMG for a relative that was experiencing aggressive behavior at assisted…read moreliving facility. They required a review of current meds and an urgent adjustment that could help with a possible escalation that would have them removed from the facility. We asked for an experienced Dr but were given a NURSE PRACTITIONER. As this was an immediate need, we were flippantly told and prescribed Rexulti which is ove $600 HUNDRED dollars a month, and when we had an issue with this, we called SEVERAL TIMES and sent voice messages and messages through their chart to ask to SPEAK to the NP! We NEVER received a response! Years ago, we dealt with the director who was no help and mis-diagnosed our family member. We were reluctant on this referral almost a decade later and it appears NOTHING has changed! Don't bother with this place!

    For an office that deals with mental health the office staff is terrible…read more Called for an appointment, kept getting put off. finally after 3 weeks we were told the psychiatrist we had wanted didn't take Medicare, and it would cost us 200 out of pocket to see someone that did accept Medicare. We have a secondary which shows this group and the specific psychologist as in our network. I called back to see if they would bill our secondary instead of Medicare, I was met with a rude response and offered no help in verifying what my secondary had confirmed. Our secondary confirmed they would let them bill directly and that there is question on the actual claim when first submitted by the provider which asks if they accept Medicare, once they check that they don't accept Medicare it would get processed without delay. I was directed to the billing supervisor who I believe doesn't know her job either despite making sure I knew she did her job for 20 some years. The billing supervisor was rude and said they would not bill the secondary only to have to wait for the denial from Medicare. My insurance said and i quote "if they do billing they should know about checking the box stating they don't accept Medicare therefore no delay in payment." Its sad to be dealing with such dismissive staff. Over the last 30 years of handling appointments and our insurance for our family, I have never encountered a more rude, lazy, dismissive attitude especially for a mental health facility. I also worked for 25 years in a customer service environment and loved helping customers going above and beyond at times. Needless to say we will go elsewhere for help, can't get past the office staff sadly.

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    Pacific Mind Health - TMS Therapy & Psychiatry, Orange County

    Pacific Mind Health - TMS Therapy & Psychiatry, Orange County

    4.9(15 reviews)
    30.4 mi

    dr. sung (steve) park is a fantastic provider; he takes the time to listen to my concerns, and he…read moreshares his advice and feedback on my treatment course based on them without trying to push me for something i may not be comfortable with. i was very hesitant when starting psychiatry services with them at first but he made the process very easy. he provided education and information i did not previously have regarding medication management, side effects, common misconceptions, and expectations vs reality so that i would feel more comfortable moving forward. it's a great thanks to him that i'm where i'm at now! he always reminds me that i can reach out with any questions or concerns between appointments as well. the office is also very kind and responsive whenever i need to change appointments or update payments. they make it very easy so that i can get prescriptions refilled same day and at a price that i can afford with insurance.

    I am writing to express my appreciation for Assal Tavakoli Parsa. Her professionalism and…read morecompassionate approach have made a difference in my healthcare journey. Navigating the often complex and challenging process of finding suitable medication can be daunting, but Assal is guiding me through various options with remarkable expertise and patience. She understands my individual needs to help identify the most effective treatment plan For me.

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    Pacific Mind Health - TMS Therapy & Psychiatry, Orange County
    Pacific Mind Health - TMS Therapy & Psychiatry, Orange County
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    Metamorphic Psychiatry - psychiatrists - Updated May 2026

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