I contracted for a home roof replacement with Josh at Able Roofing. Time will tell if the…read moreinstallation was a good one, but closure on a couple of issues on the agreement (painting of mechanicals and clean up concerns) have not been addressed. I've left voice mails for Josh at least 5 times, with no replies. I'm more frustrated by his unwillingness to even discuss the open issues than by the work not being completed. Josh was paid for all but $200 of his work based on the open issues, but it seems he's walking away from the job with not everything completed and a dissatisfied customer.

I needed a new roof for the house or my insurance was thing to drop me. They were able to get it…read moredone in a short window of opportunity. The quality I got for the price it was... amazing. Can't say it enough!

I would not recommend this company based on my experience…read more The roof was installed the month I purchased my home in 2024. By early 2026, I began experiencing multiple issues, including shingles falling off, deterioration on several shingles, and a leak around the chimney. This raised concerns regarding the quality of both the materials and workmanship. The company did return to replace the damaged shingles and address the leak. While the replacement shingles appear acceptable, the sealant work around the chimney was completed very poorly. I will be including photos for reference. Unfortunately, the roofing concerns are not the primary reason for this review. During the repair process, my brand new AC unit was damaged. What was most disappointing was the lack of accountability afterward. Rather than acknowledging the damage and discussing a resolution, I was told their crew "never went that far into the yard," despite roofing debris being present directly next to the unit. I have attempted multiple times to speak with the owner regarding this matter. After conversations with the foreman, office staff, and leaving voicemails, I still have not received a return call. Based on my experience, I cannot recommend this company. I would encourage others to carefully consider their options before moving forward with their services. Sorry no where to add pictures Stay away from this company!

Deceptive business practices, future customers beware. Sundown does not follow through on promises…read more Read on and see photos. I'll start by saying the roof that Sundown roofers installed was done very nicely and in a timely fashion, but that's where my appreciation ends. In their contract they advise that they clean up all debris created by the install. Just not true. My exterior space was absolutely flawless because we had just put our property up for sale, and I had that discussion with their estimator Zac and their project manager Tony. It was all a ruse; they were packing up to leave when I advised they needed to clean up all debris. They did a few minutes cleaning, but what was left behind was unacceptable, so I started cleaning while they were loading. Tony the project manager saw me picking up debris and started to help me, he spent another 25 minutes helping me. After they left, I spent more than two hours cleaning up their mess. Subcontractor Sundown brought onto my property. Contractor Disposal www.contractorsdisposal.com Do not EVER let these people on your property. I have a 7-year-old driveway, after they delivered their dumpster, they negligently drove a tandem axle truck over the end of my driveway and over the curb off the end of my driveway and cracked the front corner of my driveway. I watched it happen, I immediately contacted Sundown, neither Zac nor Tony the project manager was there managing their sub-contractors like their contract says they will be, but hey came at my request to survey the damage. Both said, "don't worry it will get repaired". Fast forward, they came a few days later to collect $17,500.00 payment. They had an invoice they wanted me to sign that stated we did a walkthrough and all the work they promised was completed, I wouldn't sign it or pay until they acknowledged on their form that they had to replace a gutter and four lengths of gutter guards they had damaged and the damage that was done to the end of my driveway. Tony wrote it all up and we both signed it, then I handed over the check. MY MISTAKE. The gutter and guards were replaced, but now they say they will not repair my driveway. Bait and switch at its finest... They say their contract states they are not responsible for damage to concrete. I read it, that's not what it says, what it says is this: ONE: "Owner acknowledges that heavy equipment is necessary to perform certain roofing processes, may through normal and even cautious use by Contractor and possibly cracks in certain concrete driveways/walks that are not poured sufficiently deep or not constructed in a workmanlike manner as the design was​ intended. Owner hereby acknowledges such minor damage may occur on the job site," My driveway was poured 5" deep not the standard 4", the installer owns and operates a professional concrete company, and it was absolutely done in a "Workman like manner". TWO: "and shall not make demand of Contractor to reimburse the Owner for such damage, provided due care and caution was exercised by Contractor in performance of Roofer's various functions and in the management of any sub-contractor in delivery of job material" Due care and caution were NOT exercised at all. The driver should have pulled that heavy truck into the center of my driveway, not on the far side, then they ran over the end corner and curb where no one drives and cracked my driveway. AND no project manager was on the jobsite when this subcontractor arrived and left, no one managed them while on site.

Excellent service! We contacted several companies to do some…read morerepairs around the house. We got a few estimates. DGO had the most thoughtful and thorough estimate. Javier Lopez came out to look at our project. Once we accepted his bid, his crew showed up exactly when they promised. The crew was the hardest working group I have seen in a long time. The work they did was excellent. They fixed everything we requested. I can't say enough good things about them. I would definitely recommend DGO!

From the owner: Welcome to DGO Builders, your premier destination for top-notch roofing, siding and decking…read moresolutions. As a seasoned roofing, siding and deck contractor, we take pride in delivering high-quality services that elevate the curb appeal and durability of your property. At DGO Builders, we specialize in providing comprehensive roofing, siding and deck solutions tailored to meet the unique needs of our clients. Our services encompass everything from roofing installations, repair, maintenance to top-grade siding and decks design and installations. Whether you are looking to enhance the aesthetic appeal of your home or fortify if against the elements, our skilled team is committed to delivering excellence with every project. Our commitment to excellence sets us apart in the industry. At DGO Builders, we prioritize quality craftsmanship, using premium materials to ensure the longevity and resilience of your roofing, siding and deck. What truly distinguishes us is our unwavering dedication to customer satisfaction. We believe in transparent communication, timely project completion, and a meticulous attention to detail, ensuring that every client receives a service that exceeds expectations. Your peace of mind is our priority, and we strive to make the entire process-from consultation to project completion-seamless and stress -free. Contact us today, and let's embark on a journey to transform your property into a masterpiece that stands the test of time.

Jonathon Martin's Prime Roofing and Exteriors LLC did a first rate job of redoing my leaking, low…read morepitch sun-porch roof. He came out promptly to inspect and make an estimate of what needed to be done! Of the five estimates I received he and one other roofer were low bidders. The other 3 were way out of line. He did a full tear off, replaced the deck and installed new ice and water shield along with new shingles. He worked me in in a timely fashion and did a very professional job. I highly recommend Prime Roofing and Exteriors LLC of Bloomington for this type of repair.

From the owner: Small home exterior service business specializing in a multitude of repairs including…read moreroofing, siding, fascia, soffit, gutters, and storm doors. Full replacement including asphalt shingles, metal roofing, EPDM flat solutions, vinyl siding, windows, storm doors, fascia, soffit, gutters, chimney counter flashing, and patio/porch to sun-room conversion. Many satisfied homeowners across central Illinois. We do it right the first time and back all our exterior product installations with exceptional warranty. Extensive experience in residential construction and remodeling. We pride ourselves in our business model that translates to budget friendly home exterior product installation. We provide the best in quality through honest, transparent, upfront approach. We take the time to explain and provide more options that others simply will not. Bringing professionalism and quality to Bloomington/Normal and surrounding areas. Excited to show you why Prime Roofing & Exteriors will be your preferred home exterior service company. We hope to hear from you soon!

Essentially- he tried charging me for 4 hours of work, had proof that that was a lie. I honestly…read moredoubt he cares. I had 4-5 areas of tiled roof leaking through the attic into a bedroom and needed a chimney cap installing. Left voicemails for a few roofing companies, all trades are crazy busy, no one's answering- thanks Covid! The owner of Action Roofing called us that he had looked at the house from the ground, while we were in but we were unaware he was on the property. He didn't feel the need to see where in the attic we had the leaks. 9/28, so weeks later, 2 guys came by as I was leaving work. I had to stay back to let them in, gave them the tiles and cap, explained to them the problems, got their cell number then I left, late for work. On the drive to work, I remembered an area I forgot so I text them a picture, they never responded. My girlfriend returned home less than 60 minutes later and text me, asking if they had arrived at all, seeing the chimney cap still sitting in the garage. We got a bill for $400. I emailed and asked for a breakdown and any guarantees they have of their work, they eventually got an response saying miscellaneous repairs/ labor, and no guarantees. I asked how long the guys spent here, no response. Asked again, no response. On 10/26, during a light rain, I discovered 2 areas of my roof leaking. I called them and asked their labor rates and they said $100/hr. .I explained who I was and asked why I was being charged $400, I asked how long his guys were working on my roof, he said he didn't know. I asked him why I was being charged $400 for at most 2 man hours and he claimed that I was being charged for his initial walk around, and for reading my 2 emails questioning the $400 charge.. He was charging me for reading and ignoring the emails questioning the charge. He asked what I wanted him to do, I said finish the job, he said he'll get around to it. I asked when, he said eventually, or I should pay for what I thought was fair and find another roofer. I agreed.

OK... So I had some roof damage and had to have my roof replaced... I will tell y'all if you are in…read morethe Bloomington/Normal area and need roof work done I definitely would highly recommend Action Roofing (309-829-3359) ... From the time I called them for an estimate they were out here in a day!.Took my order for the color of the shingles and waited for the order to come in. They showed up at 8:30 this morning to start on the roof and they were done by 4 with a complete rip off and replacement! It looks GREAT!!

These guys are absolutely amazing…read more After going through a nightmare of dealing with about 6-7 other companies around town who were only interested in replacing my entire roof - these guys showed up, were professional, honest, and helped us inspect a section of our roof that we have been concerned with. John, his family and business, are solid examples of how we should treat and serve one another. I can't thank them enough!

From the owner: Roofing Contractorread more

My wife, Jamie, and I engaged Carlson Exteriors to reroof our home. Their estimate was the most…read morereasonable and the final charge was exactly what was quoted, there were no surprises in the cost. The crew arrived on time and had the project done in one day! When we inspected the work we found a hole in some of the sheeting that was evidently caused by a weakening of the wood compounded by the weight of the crew and bundles of shingles. We brought this to their attention and the roofing foreman was dispatched. He agreed that the issue needed to be resolved and returned to fix it. During the entire process we were treated with the utmost respect and courtesy. Our property was well taken care of and the crew cleaned up very well when they were done. We will use Carlson again in the future and recommend them to anyone needing home exterior work. Jeff Fox (June 16, 2016)

We called them at various times for 3 different repairs due to wind damage. One was a downspout…read morefalling off. They reattached and adjusted the pitch of the gutter and fixed that. Second was replacing some facia and third was replacing some blown off shingles. They were replaced in addition to checking the rest of the roof for loose ones and they fixed those too. Reasonable, responsive, and no issues since our repairs. I would recommend Carlson.