Student Amiya was very snobby and unpleasant. The facial I received felt rushed and sloppy. She…read morebarely touched my face, wore gloves, and was unfriendly the whole service. Won't be returning to her. The front desk worker was sweet and kind!

Great haircut. Students give their best. Very enjoyable experience. Planning on going regularly.read more

Do not go here! I came in asking for a few beige blonde highlights and the girl painted the front…read morehalf of my hair with dye and it turned bright orange. They offered to fix it but when I came back they put me with a new student and she didn't change it at all. I can't believe they would let their students get away with service like this. I have to wear a hat because I am so embarrassed of the work they did to me.

My appointment was at 12pm, and I didn't leave until 4pm. I got a color and a cut. By far, the…read morelongest appt of my life. I was greeted at the desk after 5 min of waiting, as it looked like everyone was running around. Apparently they just hired a new front desk person, so she was still in training. Once I met Catie, the sweet girl who would be coloring and cutting my hair, she took me to her station and asked what I wanted. Waivers were signed stating I understood this was a school, and the process began. I chose a color (N3), that was described as a natural dark brown. Based on the color swab that was in the book, it really did look like a dark brown. Even googling online afterwards, it looks like a dark brown. However, once the color was in and we sat for 35 min, it looked like my hair was jet black. The supervisor even came around and mentioned how my hair was a "dark jet black" - not exactly what I was going for. The overall experience was long but pleasant, Catie was wonderful, but I just wish the colors in the book represented the actual outcome.

Best service had in a while. Daughter needed hair cut before school. She is Autistic and does not…read morelike salons that are fast paced and loud. They we patient and calm with her and she really likes her cutt. They were even accommodating when I got our appointment times goofed up. Think we found a salon that's right for us.

Excellent, perfection, professionalism, creative design, 1st place in mens haircuts at State, 2nd…read morefor women's cuts and styling, 3 for makeup,

I have been to cosmetology school and cut hair professionally for 8 years before receiving a…read moremaster's degree in education. Since I am all about education, and have professional experience in cosmetology, I wasn't upset when I didn't get exactly what I requested with my haircut. However, on a second visit to get some issues taken care of, I dealt with a rude staff member who blamed me for not communicating the hairstyle I wanted effectively to the student. Additionally, during this second visit, when I requested that my hair be cut "wet" to fix the problem, she "huffed" at me. Before she made any cuts to my hair I told her I didn't have a good feeling about this and told her I changed my mind. It took a lot of guts for me to do that as I am not a confrontational person. She replied, "I think that is a good idea" took off my cape and walked away. I don't know why I was treated this way. I smiled, I was respectful and courteous. But reflecting on it now, even my phone conversation to make the appointment was weird. When I stated, "I could cut this long piece off myself, but since you are a school, I figure we might as well use it as a learning experience for the student", the reply was, "I disagree. We are a recognized salon. Perhaps you can bring a picture of the style you want when you come to your appointment." Again, I said it wasn't a big deal, just a long piece that needs to be cut off. I never saw the student when I went back in, only a staff member. How will their students ever learn if not given the opportunity to acknowledge and fix their own mistakes, or learn the value of good customer service? This was the weirdest experience I have ever had. It was awkward, uncomfortable, and full of drama. I don't know what the normal procedure is for the school when a customer has an issue, but I was expecting to see the student who cut my hair the first time, and pay for the shampoo, haircut, and style again. I have never experienced contempt from a business that I am giving my money to and supporting; just....bizarre! Good customer service would have kept me going back to the school. I want to continue to support the profession and give students needed practice, but I will now drive the extra 30 miles to Camdenton's Central College of Cosmetology school to do so.